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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Exterior
A modern hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a large window with a view of the outside.
Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)
Point of interest
A modern reception area with a marble counter, blue walls, and a motivational quote.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, Rehab Bar
    ‪5 min walk‬
  • Place, Dan Electro's Guitar Bar
    ‪18 min walk‬
  • Place, White Oak Music Hall - Upstairs
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a round mirror, a painting, a bedside table, and a nightstand.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

A hotel room with a large bed, a wooden headboard, a round mirror, a painting, a bedside table, and a nightstand.

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A compact living space with a kitchenette, a sofa, a coffee table, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

A compact living space with a kitchenette, a sofa, a coffee table, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A modern bedroom with a large bed, a wooden headboard, a side table, and a unique wall painting.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and artwork on the walls.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

A compact living space with a kitchenette, a sofa, a coffee table, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

A compact living space with a kitchenette, a sofa, a coffee table, and a flat-screen TV.

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Houston hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to George R. Brown Convention Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from George R. Brown Convention Center and 6 minutes from Toyota Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 498 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 79 out of 1006 reviews
Rating 2 - Terrible. 110 out of 1006 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff was amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget stay w friendly staff would stay here again and tell my friends.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the property was well managed. The amenities and the restaurant were very nice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The room was clean, the staff was friendly, and the location was convenient. I would definitely stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MLiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and not too far from the location we had to get too. Greeting by a friendly employee during check in as well and checking out.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kambria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location very nice. The staff is excellent. The whole home manager is awesome. The beds are so comfortable. Will definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and helpful. Not every room has a fridge and desk but the rooms are great the staff is so welcoming and the restaurant is decent and the pool rules
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Tamari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly, the hotel boutique style was new to us but despite never having our room cleaned during our 5 day stay it wasn’t that bad. Good for a quick stay in the area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the room for the Night excellent service quiet and clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bernie

Liked: Cleanliness
It was a chill vibe
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tynisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suprr friendly clean and comfortable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very considerate, patient, and tolerant.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service
The staff was amazing.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Hooman

Liked: Cleanliness, property conditions & facilities
Very average and the staff is very courteous.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our mattress was blood stained| the corners of the beds had big remains| room had bugs flying around| staff was kind| complimentary breakfast is just bread and yogurt| pool is nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

scott

Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness
Great experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff, paid attention to me and made me feel safe and welcome. I hope the restaurant reopens but until then, turn right and go to the taco joint a few blocks down.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Room was comfortable in bed was cozy. Great for a one-night stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rebecca Y

Liked: Cleanliness, staff & service, amenities
Love staying
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. People are nice and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Reshonda

Liked: Cleanliness, property conditions & facilities
It was perfect
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

JoAnn

Disliked: Cleanliness, property conditions & facilities
I didn’t stay after the 1st night. I ended up getting a better hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
I enjoyed the decor and vibe of the hotel. The staff was very warm, welcoming and helpful. We came in town for a vacation. The manager personally gave us a list of places to visit in the city. Would highly recommend this place to anyone, and I'd be happy to return.
Stayed 4 nights in Feb 2026