See all properties

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Exterior
Lobby
Suite, 1 King Bed, Non Smoking (Upgrade)
Point of interest
Outdoor pool, open 10:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Place, NRG Stadium
    ‪13 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Flat-screen TV

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Flat-screen TV

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Breakfast, lunch and dinner served
Club Quarters Hotel Downtown, Houston
Downtown Houston
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 4,189 reviews
The price is €93
includes taxes & fees
31 May - 1 Jun
Club Quarters Hotel Downtown, Houston

About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Houston hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to George R. Brown Convention Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from Toyota Center and 7 minutes from George R. Brown Convention Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 496 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 108 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Reshonda

Liked: Cleanliness, property conditions & facilities
It was perfect
Stayed 2 nights in Feb 2026

4/10 Poor

Zaid

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room missing a fridge, when i asked for a fridge the front desk refused to provide one till the next day. The cleaning team were so great and provided the fridge themself, the front desk were terrible. The front desk was like .. ah ah ah that’s not available only for suites. The room itself, the bed were broken, the door to access the room was broken and not opening smoothly. They charge me extra $22 I don’t know for what it is reflected on my bank account.. The room were so clean, thanks to the cleaning team. The management were very unprofessional and not good at all. 2 stars for cleaning team only. I am Very unsatisfied with my stay and my experience with expedia. My first time and it wasn’t pleasant experience with Expedia.
Stayed 2 nights in Feb 2026

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
Rooms nice from picture, however place is showing age. Bathtub in 346 looks horrible, paint chips, Stairs to go up to rooms are rusty with holes, huge gap in between door, no way to contact front desk as no phone in rooms, not even a QR code. Has a lot of potential, just a lot of shortcuts to save $.
Stayed 2 nights in Feb 2026

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
I enjoyed the decor and vibe of the hotel. The staff was very warm, welcoming and helpful. We came in town for a vacation. The manager personally gave us a list of places to visit in the city. Would highly recommend this place to anyone, and I'd be happy to return.
Stayed 4 nights in Feb 2026

6/10 Okay

Nelly, Dallas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was great; however, it was not soundproof, and noise from surrounding rooms could be heard. Additionally, the continental breakfast was not refilled or restocked after guests had eaten.
Stayed 1 night in Feb 2026

6/10 Okay

Hooman

Liked: Cleanliness, property conditions & facilities
Very average and the staff is very courteous.
Stayed 1 night in Feb 2026

6/10 Okay

Savannah

Stayed 3 nights in Feb 2026

8/10 Good

Michelle

Stayed 1 night in Feb 2026

10/10 Excellent

Kenneth

Stayed 2 nights in Jan 2026

4/10 Poor

Rosely

Disliked: Cleanliness, amenities
Bed sheets had stains and room had some bugs
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2026

8/10 Good

Irene

Liked: Cleanliness, staff & service
Clean room
Stayed 3 nights in Feb 2026

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Feb 2026

8/10 Good

Emily

Liked: Cleanliness, staff & service
The staff was amazing.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the room for the Night excellent service quiet and clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. People are nice and friendly.
Stayed 2 nights in Feb 2026

4/10 Poor

Chioma Ashley

Disliked: Amenities
Was originally given a room type I did not book. I booked a king suite and was given a regular 2 bed. After I was able to check in to my correct room other people came knocking on my door as they apparently were also assigned the same room. For it to be a suite with a microwave and large fridge I would’ve expected plates, cups, paper towels, and utensils. None of that was in the room. I had a large roach in my room. Fire alarms going off after midnight. The smell of a dirty toilet traveling within the bedroom part. For something renovated and priced the way it was I would’ve expected a much better experience. Truly felt like I booked a motel. Unfortunately I would not be back nor recommend
Stayed 1 night in Feb 2026

6/10 Okay

alicia

Travelled with partner
Disliked: Amenities
I hate leaving a bad review bc it looks like this place is really trying… but I feel they missed the mark. I booked it online bc it had a cute retro vibe… but it seems their website has some misleading info… Their site shows “Our ground floor features a stylish restaurant and bar.” I didn’t see a restaurant here. Also there’s no menu to be found. There is seating and tables outside and in the lobby though so maybe that was it? Their “bar” also has no liquor license so they don’t sell cocktails. Their site also shows “All our comfortable rooms feature luxury-grade mattresses…” Our king bed had an old, worn out mattress with sunken in spots, in dire need of replacement. One sheet, one thin comforter, no extra blankets. Our room also smelled musty and felt humid. There’s no microwave and fridge . It looks like you have to pay more for a suite to get those, which I think should be standard equipment in an average hotel room. The courtyard view was nice but it faces the major highway so there’s road noise. If you’re a light sleeper, bring something to drown out noise because you can hear everyone walking by your door and above you if you’re on a lower floor. I will say that the pool area and outdoor seating was very nice and clean. The staff were also really nice. I hope they continue to improve because there is potential there.❤️
Stayed 2 nights in Feb 2026

10/10 Excellent

Dave

Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Stayed 3 nights in Feb 2026

4/10 Poor

Mieshia

Travelled with partner
Disliked: Amenities
There was no fridge , no microwave in the room && the wall plugs were across the room . Breakfast options could be better for the price of the room I expected much more .
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was comfortable in bed was cozy. Great for a one-night stay
Stayed 1 night in Feb 2026

4/10 Poor

Miguel

Disliked: Cleanliness, amenities
The room definitely felt neglected, there were stains on the cabinets & sink.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca Y

Liked: Cleanliness, staff & service, amenities
Love staying
Stayed 1 night in Feb 2026

2/10 Terrible

Henry

Stayed 2 nights in Feb 2026