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Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

View from room
Lobby
Lounge
Outdoor pool, open 10:00 AM to 9:00 PM, pool cabanas (surcharge)
Room, 1 King Bed, Accessible, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
100 W Cavalcade St, Houston, TX, 77009
  • Place, White Oak Music Hall
    ‪3 min drive‬
  • Place, Artcar Museum
    ‪4 min drive‬
  • Place, George R. Brown Convention Center
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About this property

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel

Art Deco hotel with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine at Heights House Cafe, a café with pool views
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
Heights House Cafe - This poolside café specializes in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Heights House Cafe

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to December 31 2025 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 109 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lazaro

Stayed 2 nights in Sep 2025

8/10 Good

jessica, College Station

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cute and easy to navigate. It is close to downtown Houston. Just about 6 minutes to Main Street. There's an overall lively vibe. And the staff was friendly. The bar and restaurant were not currently open, but everything else was nice. They had a good DJ on Saturday.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 4 nights in Sep 2025

2/10 Terrible

Sheilah Rene

Disliked: Cleanliness, property conditions & facilities
It was a motel!!! The internet was misleading! The area wasn’t the greatest with the homeless people around the property! There was no restaurant/bar . The staff was nice and made us feel welcome. It needs a lot of work! The outside area with the pool seems like it would be nice if everything was up and running.
Stayed 2 nights in Sep 2025

10/10 Excellent

Albert

Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property but only had pastry breakfast. No mini fridge in the room. Also took into consideration it looked like they may have been under new management due to bar area not open yet.
Stayed 1 night in Sep 2025

6/10 Okay

Jose

too far for the games
Stayed 5 nights in Sep 2025

8/10 Good

Daritza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos con niños y la piscina estaba limpia muy buen hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Ginger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for out of town people on a budget. Pool area is great, and the staff was fantastic. I do wish the room had a mini fridge and microwave though.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the commons/patio area
Stayed 1 night in Sep 2025

2/10 Terrible

Keith

Stayed 2 nights in Aug 2025

6/10 Okay

Laura

Travelled with family
Disliked: Amenities
I was told no kids outside after 3pm same as check in time. so I left my son home because he wouldnt be able to enjoy the pool. That ws a lie there were 4 kids in the pool til closing. Your site said there was restaurant and bar available that was not and has not been available since last month. Your site said free breakfast all they had was free coffee. Front desk said it’s expedias wrong for not updating the site.
Stayed 1 night in Sep 2025

8/10 Good

Breyana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Rating: 3.7 Check-in was seamless, and we were pleasantly surprised to recognize the hotel manager from our time living in HTX—such a friendly face to kick off our stay. The staff was accommodating to all of our needs. Our first room was super cute and exactly as described, but we ran into two issues: a shower that didn’t drain well (standing in your own shower water isn’t ideal) and, unfortunately, spotting a small roach. Not the big tree roaches you occasionally see in Texas, but the tiny ones—the kind that let you know there are more around. We stomped the first one and reported both issues to the front desk. To their credit, maintenance came quickly to fix the shower. But later that night we saw another small roach, and at that point, it was a firm nope from us. The front desk staff was very apologetic and quickly moved us to another room. From there, the rest of our stay was smooth and enjoyable. The pool area was lively, full of hotel guests, with music bumpin’ and great vibes all around. Definitely the spot if you’re looking for a good time without ever having to leave the hotel. Overall, we enjoyed our stay and would consider coming back—but the hotel absolutely needs to address the roach issue. That’s the only thing holding this back from being an easy 5-star experience.
Stayed 5 nights in Sep 2025

2/10 Terrible

Deshawn

Stayed 1 night in Jun 2025

6/10 Okay

Baby

Stayed 4 nights in Sep 2025

4/10 Poor

Kobloh-Obase

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didnot stay & I would like a refund. The place didnot look anything like the photos posted
Stayed 1 night in Sep 2025

10/10 Excellent

Raquel Elizabeth, Sarnia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property with a great pool/lounge area, Very cool vibes, Was sad that the bar wasn't available. Staff was super helpful and friendly.
Stayed 4 nights in Aug 2025

2/10 Terrible

Nathaniel, Vacherie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pictures are not what it seems. Completely different on site. There’s no restaurant on site. No bar either. They were using the pool for water aerobics and it was full of sweaty people. Why would I want to swim after that? 3 star hotel at best
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth, Bay City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean. Nice.
Stayed 1 night in Aug 2025

6/10 Okay

Ivan

Travelled with family
Breakfast option was nothing but carbs. Staff is very nonchalant and I texted that number that texted me asking that if i need anything to text it and someone will come help me and i did but i never received any of the items i needed. Has to go to a Walmart.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diaka

Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun, Funky Vibe

I have now stayed at this hotel on 3 separate occasions for work trips. It is conveniently located in the Heights area. The staff and GM are over the top friendly and so accommodating. Any little request (extra pillows, etc...) and they are ON it! The atmosphere is a fun, funky vibe. Clean and the AC is cold. I will stay here every time I am in Houston. I highly recommend The Heights House Hotel!
Stayed 4 nights in Aug 2025