Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

3.0 star property

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Photo gallery for Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

Relax by the pool surrounded by comfortable lounge chairs and shaded seating areas.
Lobby
Pool views, open daily
Outdoor pool, open 10:00 AM to 9:00 PM, pool cabanas (surcharge)
Room, 1 King Bed, Accessible, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
100 W Cavalcade St, Houston, TX, 77009
  • Daikin Park
    ‪5 min drive‬
  • George R. Brown Convention Center
    ‪6 min drive‬
  • Toyota Center
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection

Art Deco hotel with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection offers 133 air-conditioned accommodations with blackout drapes/curtains. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool.
Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection's great location gets high marks from our customers. During your stay, you'll be close to White Oak Music Hall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine and pool views while dining at Soluna
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from White Oak Music Hall and 5 minutes from Bayou Music Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. Event space at this hotel measures 175 square feet (16 square meters) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection. Self parking is free.

This Art Deco Houston hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
Soluna - This poolside bar specializes in local cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Soluna

Things to do

  • Evening entertainment
  • Games
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 175 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heights House Hotel
Heights House Hotel, Ascend Hotel Collection Hotel
Heights House Hotel, Ascend Hotel Collection Houston
Heights House Hotel, Ascend Hotel Collection Hotel Houston

Heights House Hotel - Houston Heights Downtown, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 74 out of 1005 reviews
Rating 2 - Terrible. 108 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Al-Sharif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great pool area
Stayed 1 night in Apr 2025

8/10 Good

Sondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Several improvements are taking place on the property, so didn’t get to utilize the property the way we intended. Space Cowboy (club) is under construction and new restaurant is as well. Was looking forward to both of these. No fridge in room or microwave, which was only a mild inconvenience. Microwave available in vending area. No closet in room, and we like to hang our clothes. Overall, a good stay. It was clean. Beds are comfy. Staff was super friendly and accommodating. It is an older property so expect to hear others moving around on the floors above you (walking, creaking floors, etc). Nothing crazy though. They offer a continental breakfast including oatmeal, bagels, pastries, milk, juice, and coffee. A great vibe! Fun cool place for a quick getaway!
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities

Quirky

Fun place, but noisy. Breakfast very limited, coffee ran out and not refilled… Great location but not a restful stay at all.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Esgar

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kizzy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Eliana

Stayed 1 night in Apr 2025

2/10 Terrible

Hanna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They will overcharge you

They overcharged my stay by $115, and never responded to my emails about the overcharge. They also took 3 hours to check us into an unfinished room with no bedsheets and ongoing construction. The second room was not much better, and missing a fridge.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Stay was amazing, the vibe was there love the pool very active …
Stayed 1 night in Apr 2025

10/10 Excellent

Mei-Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Recommended

Highly recommended. The only thing is that the secondary lock on the doors in the rooms doesn't work, there's no mini-refrigerator, and they don't offer Continental Breakfast. When I went down to breakfast, there was only cornflakes and coffee. But from the moment I was told, the cleanliness and beauty of the rooms is 100%.
Stayed 1 night in Apr 2025

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Md. Ashiqur

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ilde

Liked: Staff & service, room comfort

It was ok

The room itself is clean and bright. The beds and linens were comfortable and a/c was mice and cool. The property seems to be going through quitenof bit of construction. Exteriors parking lots and hallways were a bit filthy amd cluttered.
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They’re clearly in the middle of a renovation, and I really want to emphasize how kind lovely the staff was here, but it’s also clear they spent more money on looking good on the outside than on actual, normal basic things that every room should have. When I first pulled up, there was caution tape on the front door. Turns out, they were painting, but maybe just use a “wet paint” sign so it doesn’t look like an active crime scene lol. Maybe it really was a warning! This was the first time in my life I’ve ever asked to change rooms. When I opened the door, there was an overpowering smell of something like paint and, I don’t know… mildew? My eyes were watery and itchy. They were super accommodating and walked me to my new room so that they could verify this one wouldn’t have the same problem, and it didn’t. However, because I saw what the first room had, I could also spot what was missing in this one. There was no place to put clothes. No cabinet, no closet, not even a wall hook — which also meant no place to put towels. I putting my suitcase on the floor for the night, but I realized later that the tile floor was actually pretty dirty. After walking barefoot from the shower to my suitcase, my feet were filthy. There was no toilet paper holder so the TP was just on the edge of the tub, but the roll was stamped lol. No hairdryer. No place to plug my phone in near the bed. Y'all, these aren't even amenities, they’re basics.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Francisco

Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Property conditions & facilities
Nothing like advertised Took $50 contingency deposit. Absolutely nothing to put on room bill so just a way to keep money for several days Place run down Air conditioner was laying on floor
Stayed 1 night in Apr 2025

8/10 Good

Holly

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pros: comfy bed, modern furnishings,
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
love staying here it’s a go to
Stayed 1 night in Mar 2025

6/10 Okay

Leroy

Business traveller
Liked: Staff & service
It’s actually my fault for not understanding this place was a party hotel and not a place for comfort/relaxation. Staff was really nice and helpful.
Stayed 2 nights in Mar 2025