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Holiday Inn Express & Suites Houston West - Katy by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston West - Katy by IHG

Exterior
Free daily buffet breakfast
Outdoor pool
Suite, Multiple Beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21010 Katy Fwy, Katy, TX, 77449
  • Place, Houston Methodist West Hospital
    ‪2 min drive‬
  • Place, Andretti Karting and Games
    ‪2 min drive‬
  • Place, Katy Grand
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Houston West - Katy by IHG

An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites Houston West - Katy by IHG offers 97 accommodations with minibars and safes. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Houston West - Katy by IHG gets high marks from our customers. During your stay, you'll be close to Katy Mills Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Katy Mills Mall and 13 minutes from CityCentre
Holiday Inn Express & Suites Houston West - Katy by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Houston West - Katy by IHG. Self parking is free.

This Katy hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel KATY
Holiday Inn Express KATY
Holiday Inn Express Hotel Suites KATY
Holiday Inn Express Hotel And Suites Katy

Holiday Inn Express & Suites Houston West - Katy by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Extremely comfortable bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

ross

Stayed 2 nights in Dec 2025

10/10 Excellent

gibson

Stayed 1 night in Dec 2025

8/10 Good

Zachery

Stayed 8 nights in Nov 2025

10/10 Excellent

Tim Yiu Ming

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

10/10 Excellent

THANHHA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Yosbel

Stayed 1 night in Dec 2025

10/10 Excellent

Caden

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramiro

Stayed 1 night in Nov 2025

10/10 Excellent

SUKJOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was satisfactory, but the lack of soundproofing was a little disappointing.
Stayed 1 night in Nov 2025

8/10 Good

Taja

Stayed 3 nights in Nov 2025

10/10 Excellent

Breanna

Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great
Stayed 2 nights in Nov 2025

2/10 Terrible

DAVID

Business traveller
Liked: Cleanliness, staff & service
No hot water till last morning- of stay- not staying there no more…like free stays in furture
Stayed 2 nights in Nov 2025

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the best hotel i have been its clean and the staff were nice
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Gold star
Stayed 2 nights in Oct 2025

4/10 Poor

Rick

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Our room was partially cleaned; ask for towels every day; housekeeping did not remove used towels; sofa was not suitable for sleeping; iron leaked and ironing board fell apart; 1 of the two couches was soiled; elevator had an odor
Stayed 3 nights in Nov 2025

8/10 Good

Luz

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Front desk and housekeeper of my room very nice and helpful. The location of hotel and breakfast was really good. Excellent Service Staff in kitchen and Sylvester there was awesome 👏
Stayed 8 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Leeann

Stayed 1 night in Nov 2025

10/10 Excellent

KEISSA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
smooth check in/out room was clean comfy bedding good breakfast i will return
Stayed 1 night in Oct 2025

4/10 Poor

Olen

Disliked: Cleanliness, property conditions & facilities
The stay was satisfactory
Stayed 2 nights in Oct 2025