Hyatt Place Houston/Galleria

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
5252 W. Alabama, Houston, TX, 77056
  • The Galleria
    ‪2 min walk‬
  • River Oaks District
    ‪18 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds

8.4 out of 10
Very good
(34 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(49 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Houston/Galleria

Hotel with free breakfast, steps from Westheimer Rd
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Houston/Galleria. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Dogs welcome for a fee
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free self-serve breakfast daily.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 37.5 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1025 reviews
Rating 8 - Good. 235 out of 1025 reviews
Rating 6 - Okay. 102 out of 1025 reviews
Rating 4 - Poor. 31 out of 1025 reviews
Rating 2 - Terrible. 39 out of 1025 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Henry

Stayed 1 night in May 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Zenon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Stayed 1 night in Apr 2025

10/10 Excellent

ivan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager forgot her name but she is a Asian woman she is really nice thank you we see you soon ✨
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there is only valet, but everything was perfect besides that
Stayed 1 night in Apr 2025

10/10 Excellent

Dalisia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for the wonderful stay
Stayed 2 nights in Apr 2025

8/10 Good

Ala'

Stayed 4 nights in Apr 2025

10/10 Excellent

MOISES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything as should be
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 2 nights in Apr 2025

10/10 Excellent

ERIKA LEIGH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Raven was the BEST

Raven was so helpful. Didnt know that she was new, because she provided me with all of the information i needed for my stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! It is central to restaurants and shopping.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent area. 5 minutes walking to The Gallerias Mall.
Stayed 4 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Easter Sunday when our flight was canceled. If I’m ever in Houston again, I won’t look for another hotel. This hotel was recommended to us by an employee at IAH. Great location but, more importantly, the staff made our stay absolutely amazing. Everyone was so helpful and so friendly. We used the beautiful pool and enjoyed a glass of wine at the bar and then breakfast the next day. Really loved it here. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Adelina

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Kamran

Stayed 4 nights in Mar 2025

10/10 Excellent

catherine

Liked: Cleanliness, property conditions & facilities
totally up to my expectations
Stayed 3 nights in Mar 2025

10/10 Excellent

Larbi Abdelfattah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in room 421 it is a very nice room the hotel very practical, clean and the staff very friendly…when checking out I for got two boxes am sure that I will find them when I will ask them to send them back to me to DC
Stayed 2 nights in Apr 2025

10/10 Excellent

Khristine Reina Israel, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice, clean place, close to shopping, dining and Houston attractions. The parking is the only disappointing
Stayed 2 nights in Apr 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandatory Valet Parking made parking easy.
Stayed 2 nights in Apr 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful, good location, rooms are somewhat small, no safe in the room, sofa bed very uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Michael B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and reasonable rate.
Stayed 4 nights in Apr 2025

2/10 Terrible

Bhupendra

Stayed 1 night in Apr 2025