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Hyatt Place Houston/Galleria

3.0 star property

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Photo gallery for Hyatt Place Houston/Galleria

Suite, 1 Bedroom
Exterior
Lobby
Lobby
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪3 min walk‬
  • Place, Richmond Avenue
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(75 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(51 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 6

Accessible Two Queen Room With Tub And Sofabed

  • Sleeps 5

Accessible King Room With Roll-in Shower And Sofabed

  • Sleeps 3

Accessible King Room With Tub And Sofabed

  • Sleeps 3

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,589 reviews
The price is €106
includes taxes & fees
5 Apr - 6 Apr
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Hyatt Place Houston/Galleria

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Houston/Galleria. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Westheimer Road and 10 minutes by car from MD Anderson Cancer Center
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

Guests are served free self-serve breakfast daily.
Hyatt Place Houston/Galleria has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 37.5 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 899 out of 1406 reviews
Rating 8 - Good. 277 out of 1406 reviews
Rating 6 - Okay. 134 out of 1406 reviews
Rating 4 - Poor. 40 out of 1406 reviews
Rating 2 - Terrible. 56 out of 1406 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca, Gretna

Stayed 4 nights in Dec 2025

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Breon

Stayed 2 nights in Dec 2025

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible! Everything was super clean.. but AC wasnt working.. they switched us to another room.. (smaller) with no discount.. then the key wasnt working… okay.. went to speak to them again.. front desk was rude.. sound like they could care less.. then got inside and the tv wasnt working either.. so got switched again! Never had a bad experience at any HYATT but this one.. NEVER coming here to this one again..
Stayed 1 night in Dec 2025

8/10 Good

Gregg

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Great area. Staff was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Yes. It was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Libia

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent!
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Disliked: Cleanliness
Good location friendly staff valet parking. Breakfast was not for me nothing healthy.
Stayed 8 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar Alexander

Stayed 1 night in Dec 2025

8/10 Good

Elisa

Good location. Close enough to downtown. Valet was fast bringing the car. Staff in hotel could use a good morning and maybe a smile.
Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious modern room; great service by all staff
Stayed 1 night in Nov 2025

10/10 Excellent

Yanett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby staff can be more communicative. They are ok
Stayed 3 nights in Dec 2025

2/10 Terrible

RICARDO

Business traveller
Liked: Cleanliness, amenities
Bogus charges, late check in
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2025

10/10 Excellent

ZaHra

Stayed 1 night in Dec 2025

10/10 Excellent

Irene Maria

Stayed 2 nights in Dec 2025

8/10 Good

Chinasa

Stayed 4 nights in Dec 2025

8/10 Good

Eduardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Ramon Alejandro Caballero

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Dec 2025

4/10 Poor

Jesus

Travelled with family
Disliked: Property conditions & facilities
The outside and elevator were dirty. People in the room next us us were smoking weed and the hallway stunk!
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo Alberto Ponce, VERACRUZ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very good 👍
Stayed 1 night in Dec 2025

4/10 Poor

francisco

Travelled with family
Liked: Cleanliness
The valet parking service on Saturday night is terrible. The staff have a very bad attitude. The elevators are also very slow.
Stayed 3 nights in Dec 2025