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Hyatt Place Houston/Sugar Land

3.0 star property
VIP Access

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Photo gallery for Hyatt Place Houston/Sugar Land

Sports facility
Exterior
Point of interest
Premium bedding, down duvets, pillow-top beds, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Place, Sugar Land Town Square
    ‪7 min walk‬
  • Place, First Colony Mall
    ‪12 min walk‬
  • Place, Sugar Land Ice and Sports Center
    ‪17 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(178 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(22 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with bathtub and sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(17 reviews)
  • Lake view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • Lake view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • Lake view
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,120 reviews
The price is €84
includes taxes & fees
23 Mar - 24 Mar
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Hyatt Place Houston/Sugar Land

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place Houston/Sugar Land gets high marks from our customers. During your stay, you'll be within walking distance of CHI St. Luke's Health-Sugar Land Hospital. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Within a 15-minute walk of CHI St. Luke's Health-Sugar Land Hospital and Sugar Land Town Square
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3606 square feet (335 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front-desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1220 out of 1839 reviews
Rating 8 - Good. 322 out of 1839 reviews
Rating 6 - Okay. 144 out of 1839 reviews
Rating 4 - Poor. 67 out of 1839 reviews
Rating 2 - Terrible. 86 out of 1839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
Overall good experience. Area was close to everything you could ever need food, entertainment and shopping.Breakfast was okay. Bar at hotel is very small.
Stayed 2 nights in Nov 2025

10/10 Excellent

JEAN

Stayed 3 nights in Dec 2025

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great. Water pressure was low. Staff were friendly. Everything was clean.
Stayed 1 night in Nov 2025

8/10 Good

Levi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful jogging place around the area.
Stayed 1 night in Nov 2025

4/10 Poor

Belinda

Room was not clean. The sofa bed was undone. It had a
Stayed 1 night in Nov 2025

8/10 Good

Sherry Ann

Stayed 1 night in Dec 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, very roomy and comfortable. It was really nice that the shuttle could take us to the Smart Financial Centre for a concert. Didn't have to fight the traffic! Everyone at check in was super nice. I would most definitely stay again!
Stayed 1 night in Dec 2025

8/10 Good

Faith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, room was clean and comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice. Staff was friendly. Elevators were sketchy.
Stayed 1 night in Dec 2025

10/10 Excellent

Coral

Stayed 2 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room was great and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Stayed 1 night in Nov 2025

6/10 Okay

Jiayi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

amiralli

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great place very friendly clean place
Stayed 1 night in Dec 2025

4/10 Poor

Muhammad

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an old vibe and smell, almost everything in the room felt old/dated, it needs renovation. Bathroom had broken tile and signs of mold that were not cleaned well, Breakfast was not refreshing, limited options, staff overworked and was on edge. I have been staying at Hyatt Place since long, many locations, won't be returning to this one in future, unless they do a renovation which is overdue! I have stayed here earlier too, it didn't feel this bad! I am a loyal Hyatt customer, but it seems like my time with you guys is now over after this super bad experience. I felt really bad for putting my family thru this experience. I'll see if you really do something about it. My wife provided this feedback to clerk at check out, she said hotel owner will contact her, no one has reached out and its been more than a week now. Super bad! You guys have really ruined it for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
A very convenient location, friendly and professional staff and a good price!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

ASHLEY

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The overall hotel was nice as far as the amenities and the look of the lobby and outside area. The staff was also wonderful on the other hand. Our room was very stuffy as if the vent needed to be cleaned and we had a major leak from our shower while the shower was running that went up the whole floor other than that I had a good time
Stayed 3 nights in Nov 2025

10/10 Excellent

Mridul

Stayed 1 night in Nov 2025