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Hyatt Place Houston/Sugar Land

3.0 star property
VIP Access

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Photo gallery for Hyatt Place Houston/Sugar Land

Sports facility
Property preview
Point of interest
Exterior
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

8.6 out of 10
Excellent
(64 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, desk

Premium Room, 1 King Bed, View

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(27 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(171 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

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  • Pool
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  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,012 reviews
The price is €82
includes taxes & fees
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Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hyatt Place Houston/Sugar Land gets high marks from our customers. During your stay, you'll be within walking distance of Sugar Land Town Square. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Just a 3-minute drive from Sugar Land Town Square and a few minutes from CHI St. Luke's Health-Sugar Land Hospital
  • Free local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 3606 square feet (335 square meters) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front-desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1106 out of 1699 reviews
Rating 8 - Good. 303 out of 1699 reviews
Rating 6 - Okay. 137 out of 1699 reviews
Rating 4 - Poor. 62 out of 1699 reviews
Rating 2 - Terrible. 91 out of 1699 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was amazing
Stayed 3 nights in Jun 2025

8/10 Good

Bobby

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Staff & service
This was the best hotel in the world, would definitely come back for this amazing hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time at this hotel and it was amazing. The lobby, our room and the lake area surrounding the hotel, was perfect. The breakfast was tasty and fresh. We will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to shopping and eating
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, Will stay again
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and I will stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Andre

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place...awesome centennial breakfast...
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and safe place. Close to everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramanjaneyulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the checkin process easy and the front desk staff were very nice. Room was spacious and has good amenities. The only downside was the bathroom and the slowness in shower. Property, location and ambience around property was so pretty.
Stayed 1 night in Jun 2025

4/10 Poor

Shohana

Travelled with family, Business traveller
Disliked: Cleanliness
I got severe allergic reactions that I had to take medication. My entire body turned red. Not sure if was bed bug or linen was dirty. I couldn't sleep at night, it felt like something was biting me.
Stayed 1 night in Jun 2025

8/10 Good

Biji

Stayed 2 nights in Jun 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often and this is my
Stayed 1 night in May 2025

6/10 Okay

Rafael, Raleigh

Business traveller
Disliked: Staff & service
An iPhone charger was stolen from the room. When it was reported, they apologized for what had happened. They were supposedly going to investigate, but they didn't say anything. When I asked again, I only received an apology for what had happened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Trien

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

2/10 Terrible

Lun

Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Brandy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great, except in our room in the corner, was a very questionable used wash cloth. Housekeeping must have overlooked it. Otherwise no issues and the stay was nice. Great breakfast options.
Stayed 1 night in Jun 2025

8/10 Good

Liangjun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The breakfast is fresh, and tasty. The front desk was friendly and helpful for most of the time. When I was at another Hyatt Place, I understood I wasn’t able to get Hyatt points because I booked through a third party but they still got my Hyatt member number so I can accumulate nights stayed. I asked the same question to this hotel’s front desk, and got a firm no instead. I am not an expert of their system and I know I won’t be able to get points. But it seems it seems making sense to me that the member system knows how many I stayed at a Hyatt hotel. Saying no in front of face doesn’t make sense but how much do I know?
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

8/10 Good

carlos, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and fast check-in. Plenty of parking, amazing area and view of the bayou. Plenty of food and shopping within a short drive.
Stayed 2 nights in Jun 2025

4/10 Poor

Miriam

Stayed 1 night in Jun 2025