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Residence Inn by Marriott Houston by The Galleria

3.0 star property

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Photo gallery for Residence Inn by Marriott Houston by The Galleria

Free daily on-the-go breakfast
BBQ/picnic Area
Lobby lounge
View from property
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
2500 Mccue Rd, Houston, TX, 77056
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Memorial Park
    ‪2 min drive‬
  • Place, Houston Zoo
    ‪9 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed

7.8 out of 10
Good
(15 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Houston by The Galleria

Hotel with free breakfast, near Memorial Park
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
Residence Inn by Marriott Houston by The Galleria offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Residence Inn by Marriott Houston by The Galleria. During your stay, you're just a quick walk from Westheimer Road. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Memorial Park and 8 minutes from Children's Museum of Houston
  • Pets welcome for a fee
Residence Inn by Marriott Houston by The Galleria offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Houston by The Galleria. Parking is available for a fee.

This 3-star Houston hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.98 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Houston Galleria Aparthotel
Residence Inn Marriott Aparthotel Houston Galleria
Residence Inn Marriott Houston Galleria
Resince riott Houston Galleri
Residence Inn by Marriott Houston by The Galleria Hotel
Residence Inn by Marriott Houston by The Galleria Houston
Residence Inn by Marriott Houston by The Galleria Hotel Houston

Residence Inn by Marriott Houston by The Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 952 reviews
Rating 8 - Good. 270 out of 952 reviews
Rating 6 - Okay. 118 out of 952 reviews
Rating 4 - Poor. 74 out of 952 reviews
Rating 2 - Terrible. 68 out of 952 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maxwell

Business traveller
Disliked: Property conditions & facilities

Missing Basic Amenities

The staff was friendly and helpful but some basic amenities were missing. For eg no table lamp and a floor lamp or no cover on the duvet. Things that are just expected when we book a hotel room with Marriott brand. Overall place was just under kept with stinky hallways and broken gate locks.
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
On June 28, my keycard stopped working. After reprogramming it, I got in, but the deadbolt (which had been previously taped open) somehow activated while I was inside. I became trapped. I called the front desk repeatedly—no one answered. As a 68-year-old architect, I recognized this as a life-safety emergency. After trying everything I could, I was forced to climb out through the window onto a third-floor walkway. Later that evening, I was promised repairs and returned to find nothing had been done. I had to climb back through the window a second time to retrieve my belongings. I handed my luggage out the window and was moved to another room. This situation was dangerous, traumatic, and completely unacceptable. I sent formal complaints to Marriott and received no impactful response or promise to remedy the situation. The property is in disrepair as evidenced by this very serious safety violation and a gross failure of management. I wonder if Marriott will repair this door before renting it again. As a Rewards member, I’ve stayed at many Marriott properties over the years, but after this, I have serious concerns about guest safety, maintenance standards, and accountability.
Tried to pry the lock with a kitchen knife to open it but to no avail
Had to climb on table, remove screen and jump onto walkway. None were easy at age 68.
Had to climb back through the window to retrieve my belongings
Stayed 6 nights in Jun 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like about it no air in elevator
Stayed 2 nights in Jul 2025

2/10 Terrible

kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't stay here again
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Scary Experience

We thought all the signs on the gates as we pulled in were a bit concerning. We did not feel comfortable with the only door being outside. We had a scary experience as we headed out for supper and i felt like if my son hadn't been with me i would have been put in an awkward situation as i got off the elevator to head for the car. When we got back we grabbed our stuff from the room and checked out. When we told the lady at the front desk what happened and that we were checking out she just said ok and checked us out like it was nothing. Definitely would not recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Dupree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Sheena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 5 nights in Jul 2025

10/10 Excellent

Keshaun

Liked: Cleanliness, amenities, property conditions & facilities
It nice and quiet and the mall is literally 2 minutes away
Stayed 4 nights in Jul 2025

6/10 Okay

Xiaolin

Stayed 1 night in Jul 2025

8/10 Good

Nadia Marie

Travelled with family and small children
Liked: Cleanliness, staff & service
The air conditioner did not keep the room cool and the toilet did not work very well. Overall the stay was not bad. But I really need to have a good working air conditioner and this place did not have that. I ended up having to purchase a fan for the room to help. The majority of the staff was great and handled my concerns in a timely manner. There was just one staff member that lacked some professionalism.
Stayed 5 nights in Jul 2025

8/10 Good

He, portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly close to shopping mall
Stayed 4 nights in Jul 2025

4/10 Poor

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
For the rate per night, I expected a much higher standard from a Marriott-branded property. Unfortunately, the experience was far from luxurious. The elevator was out of service, forcing us to carry our luggage up three flights of stairs — incredibly inconvenient and unacceptable at this price point. Beyond that, the overall atmosphere felt unsafe and poorly maintained. It’s honestly embarrassing that Marriott associates its name with this hotel. I won’t be returning and wouldn’t recommend it to others.
Stayed 1 night in Jun 2025

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 2 nights in Jun 2025

6/10 Okay

Long

Travelled with family
Liked: Amenities, property conditions & facilities
The room is very cute, clean and unique but it is old and has cockroach
Stayed 3 nights in Jun 2025

4/10 Poor

allen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was great. And the 2 ladies from the morning staff were wonderful. I found several roaches in the room. that was a big disappointment. The jets on the hot tub did not work and that too was a big let down. one of the nite lights next to the bed didn't work. one of the elevators wasn't working. but our room was closer to the one that was. But the staff was great. When I couldn't get in my room the front desk helped because the key card was next to my credit card and discharged itself. Never knew that. So the staff made up for the displeasure of the other items that I mentioned.
Stayed 3 nights in Jun 2025

8/10 Good

Christine, Langdon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check in. Gary was very friendly and helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Isaac

Roaches.
Stayed 4 nights in May 2025

10/10 Excellent

Rafael

Stayed 5 nights in Jun 2025

8/10 Good

JULIA, RALEIGH

Liked: Cleanliness, staff & service
Rooms are a bit outdated
Stayed 2 nights in Jun 2025

8/10 Good

Curtis, Canton

Stayed 2 nights in Jun 2025

8/10 Good

Saad

Business traveller
5 days for buisness. Good location near Galaria. Staff nice snd helpful
Stayed 5 nights in Jun 2025

10/10 Excellent

KARL, LOS ANGELES

Stayed 1 night in May 2025