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Sheraton Houston Brookhollow Hotel

3.5 star property

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Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Meeting facility
Daily buffet breakfast (USD 20.00 per person)
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly

Explore the area

View in a map
3000 North Loop West Frwy, Houston, TX, 77092
  • Place, Karbach Brewing
    ‪15 min walk‬
  • Place, Memorial Park
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

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Exterior detail

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4.1 out of 5, Very good, 2,631 reviews
The price is €142
includes taxes & fees
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About this property

Sheraton Houston Brookhollow Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Houston Brookhollow Hotel. During your stay, you'll be within walking distance of Karbach Brewing. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by car from Daikin Park and 13 minutes from Toyota Center
  • Pets welcome for a fee (restrictions apply)
Sheraton Houston Brookhollow Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Houston Brookhollow Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Ella's Table Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ella's Table Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 29 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Reviews

Sheraton Houston Brookhollow Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

Reviews

8/10 Good

Damilola o

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 1 night in Jun 2025

4/10 Poor

karen

Travelled with partner
Disliked: Amenities
Air condition was not working, the bed make a lot of noises and the carpet smell bad
Stayed 1 night in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
Nice service would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

james

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was outdated, with no refrigerator or seating other than an overstuffed armchair that did not recline or move and an office type chair. The cleaning staff did not replace used coffee packets or cups (necessitating a trip to the front desk for replacements). The lack of any type of breakfast facility other than the restaurant was an irritant.
Stayed 3 nights in Jun 2025

8/10 Good

Courtney

Travelled with group
Liked: Cleanliness, room comfort

Good place to stay in Houston

Trying to get to the property was difficult. The room and bathroom were clean but very dated. The AC was fantastic for a hot Texas summer night. The lobby and bar area were very relaxing and inviting. Overall I would stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Rosie, Indianapolis

Business traveller
Liked: Amenities
The armchairs in the room are very dirty and old, giving a bad appearance.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

San Juana

Stayed 1 night in Jun 2025

10/10 Excellent

Arlyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

2/10 Terrible

gerardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I BOOKED THIS ROOM FOR ONE OF MY WORKERS AND NO WHERE DID IT SAY THEY NEED A CREDIT CARD UPON CHECKIN. DONT HAVE AN ISSUE WITH THAT. THE ISSUE IS THE "MANAGER" CAN ONLY EMAIL ME THE FORM AND IS NOT AVAIL FOR AN HOUR AND MY WORKER HAD TO SIT THERE BECAUSE THE HOTEL NEEDS THEIR $100 "JUST IN CASE" $. THEY CANT LET HIM GOT TO HIS ROOM AND SHOWER AND RELAX UNTIL THE MANAGER IS AVAIL. NOT A VERY GOOD CUSTOMER SERVICE EXP SORRY. HOTEL IS AMAZING, DESK STAFF NOT SO MUCH
Stayed 1 night in Jun 2025

10/10 Excellent

Danisha

Liked: Cleanliness, amenities, property conditions & facilities
Property was pretty good. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Staff was polite, friendly, and accommodating.
Stayed 11 nights in Jun 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was nice but the bed wasn’t very comfortable and the towels seemed very worn. Slow elevators. Service was friendly but they seemed understaffed.
Stayed 1 night in Jun 2025

6/10 Okay

Stacy

Travelled with group
The hotel was adequate for the reasonable price - even better than some comparable options. However, it doesn't quite meet the standards I expect from a Sheraton. While not bad, the property shows its age. It was likely much nicer when newer, but now feels dated. The rooms had a slight musty smell (not overwhelming), and the bathrooms were small. The mattresses and sheets looked better than they felt. Unfortunately, the pool was closed and there were no outdoor lounge areas. Overall, it's a decent value option, just don't expect typical Sheraton quality.
Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
The hotel lobby is really nice. The area not too bad. My room however wasn't that clean
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but away from everything fun.

Our stay was great but its not close anything fun to do and Uber pricing can get a little pricey after a while. It was a great price for the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

2/10 Terrible

Perla

Stayed 2 nights in Jun 2025