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Staybridge Suites Houston Galleria Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Houston Galleria Area by IHG

Exterior
Property amenity
Terrace/patio
Free WiFi, bed sheets
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Kitchen

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Free WiFi, bed sheets

Suite, 1 Bedroom, Kitchen

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Room amenity

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Free WiFi, bed sheets

Studio Suite, 1 King Bed, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Free WiFi, bed sheets

Studio Suite, Kitchen

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications)

Room amenity

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Room amenity

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen, City View

City view

Studio Suite, 1 King Bed, Kitchen, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,617 reviews
The price is €120
includes taxes & fees
26 Apr - 27 Apr
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Staybridge Suites Houston Galleria Area by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Limited housekeeping is available.
Staybridge Suites Houston Galleria Area by IHG offers 150 air-conditioned accommodations with safes and hair dryers. Accommodations are furnished with twin sofa beds. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Staybridge Suites Houston Galleria Area by IHG. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, 3 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Westheimer Road and 10 minutes by car from MD Anderson Cancer Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Staybridge Suites Houston Galleria Area by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3450 square feet (321 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at Staybridge Suites Houston Galleria Area by IHG. Parking is available for a fee.

This 3-star Houston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Launch Pad - This lobby lounge serves breakfast, dinner, and light fare. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 28 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Launch Pad

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 3,450 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Meal delivery service
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Stes Galleria Area
Staybridge Suites Houston Galleria Area
Staybridge Suites Houston Galleria Area by IHG Hotel
Staybridge Suites Houston Galleria Area an IHG Hotel
Staybridge Suites Houston Galleria Area by IHG Houston
Staybridge Suites Houston Galleria Area by IHG Hotel Houston

Staybridge Suites Houston Galleria Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 557 reviews
Rating 8 - Good. 93 out of 557 reviews
Rating 6 - Okay. 31 out of 557 reviews
Rating 4 - Poor. 17 out of 557 reviews
Rating 2 - Terrible. 11 out of 557 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Appreciate everything and everyone here! I always feel at home
Stayed 3 nights in Nov 2025

6/10 Okay

Javier

Stayed 3 nights in Nov 2025

8/10 Good

Tom, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great breakfast. The location was a bit weird. We chose to stay in the Galleria, thinking we'd be near things, and could perhaps even walk for dinner. Nah, Houston isn't like that. We were basically right next to a freeway, and sidewalks were barely existent and dimly lit.
Stayed 1 night in Nov 2025

10/10 Excellent

Enrique

Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitación y servicios.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Taylor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Comfy bed, clean fresh room,
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Stayed 2 nights in Oct 2025

10/10 Excellent

Mehran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in one word. Kitchen and other amenities in the room felt like home. Easy to go to places like Galleria on foot.
Stayed 13 nights in Sep 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel, clean and comfortable. Best breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Marissa

Stayed 2 nights in Sep 2025

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean great breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Vijay

Liked: Cleanliness
I stayed in 511 room and I heard water sound of bathing at 6 AM loud sound of water and woke up .
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

bill

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unpleasant week-long stay

The female receptionists were rude, while the male staff were much nicer. At check-in, she asked for my ID, even though I thought Apple Pay was an option, but she insisted on seeing my debit card as well. When I spelled out my email address, she acted like she couldn’t understand me, and the other female receptionists sided with her. My first room wasn’t as clean as I would have liked, so I requested a change, but they made me provide photos before switching. The second room wasn’t better—the garbage disposal smelled like onions, and the room still wasn’t as clean. They claimed no other rooms were available and refused to refund me, leaving me stuck there for a week at over $1,000. On top of that, the elevator doors closed in on my shoulders, and the breakfast food was stale and even moldy. For this price point, I would have been much better off booking the Four Seasons in advance, because it was only a couple hundred more.
Stayed 7 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Aug 2025

10/10 Excellent

Philips

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rafael, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was ready until 3+PM and when I ask for late checkout they couldn't give me more than 12pm
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Split Stay

The trip started by finding out they had over-sold the facility and didn't have any rooms available of the type we booked. So we had to stay at a lesser room on our first night and switch to the suite on the second night. While it was an inconvenience, they communicated about it well and did credit us the difference for our troubles. Overall, outside of that, the stay was good. The free breakfast was definitely the highlight. The beds were ok, but I wanted additional pillows. I made the request two nights in a row and never received any, which was disappointing. Luckily it was a quick trip, and we made do with what we had and enjoyed our stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable bed. Noisy location, triple pane glass windows would be a nice feature. Also AC on a motion sensor and goes off after a few minutes. Comes back on after you wake up from temperature change and move. Difficult sleeping waking up ever half hour because your hot then trying to go back sleep, breakfast outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing every time. Great location, clean, and great breakfast!
Stayed 2 nights in Apr 2025