Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Executive Suite
Exterior
Executive Suite
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

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The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Utilita Arena Newcastle
    ‪10 min walk‬
  • St. James' Park
    ‪12 min walk‬
  • Quayside
    ‪14 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Twin Room

7.6 out of 10
Good
(12 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.6 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Double Room

9.2 out of 10
Wonderful
(44 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Copthorne Hotel Newcastle

Riverwalk hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Genting Casino Newcastle. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Newcastle. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 962 out of 1741 reviews
Rating 8 - Good. 511 out of 1741 reviews
Rating 6 - Okay. 179 out of 1741 reviews
Rating 4 - Poor. 57 out of 1741 reviews
Rating 2 - Terrible. 32 out of 1741 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

M R, Flitwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jun 2025

10/10 Excellent

LAURENCE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views Wonderful staff
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, just what we needed
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel good location

Stayed here a few times now, staff great and a good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

The hotel staff were really kind and helpful, checkout at 12, can’t complain to be honest, just really loud AC if you have it on but I needed it on as I was boiling from the weather.
Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely night by the Quayside
Stayed 1 night in Jun 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel chain has a decent reputation. The Newcastle location is looking its age and some of the decor, paintwork and general upkeep is looking tired. The biggest issue in this day and age is no air conditioning. We stayed at the hottest weekend of the year and it was unbearable. The corridors to the rooms are lovely and chilled but the rooms were roasting. As i said, the place needs a refurb and updating. Other than that, staff are lovely and the location is by the Tyne which is idyllic.
Stayed 2 nights in Jun 2025

4/10 Poor

Mark

Business traveller
Disliked: Staff & service
Hotel is looking tired and dated
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to Quayside amenities. Comfortable room. Friendly staff. Breakfast selections great.
Stayed 4 nights in Jun 2025

6/10 Okay

Christopher

Liked: Amenities
A reasonable hotel on the quayside of Newcastle.This was once one of the premier hotels, but sadly appears to be in need of a slight refurbishment. The rooms are of a large size however but seem to be in a slight need of a refurb as some of the woodwork, and tea point areas are dated along with the bathrooms. The beds are good and the views on the evenings out of the patio doors are lovely in good weather. So in summary an fairly dated but ok hotel on the Quayside.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service ideal location. Friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay. Rooms showing signs of age and in need of a refresh but the service was excellent.
Stayed 2 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Copthorne
Stayed 2 nights in Jun 2025

10/10 Excellent

Lloyd

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in the place long. I could not give a fair assessment. Would go again.
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service

Good location

Good location. Free parking. Nice view from window or river Rooms very hot and air con barely works. Bathroom dated.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, hotel comfortable, bathrooms a little dated but clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

8/10 Good

Dionne

Travelled with partner
Location is good and hotel is quiet at night. Staff friendly but rooms feel tired and air con didn’t work
Stayed 2 nights in Jun 2025

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, excellent location, super friendly staff, lovely rooms.
Stayed 1 night in Jun 2025