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Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Exterior
Bar (on property)
Lobby
Lobby sitting area
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Place, Castle Keep
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪9 min walk‬
  • Place, St. James' Park
    ‪12 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Water view

Standard Double Room

8.6 out of 10
Excellent
(59 reviews)
  • River view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

7.4 out of 10
Good
(13 reviews)
  • River view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

9.2 out of 10
Wonderful
(46 reviews)
  • River view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Breakfast available
4.5 out of 5, Wonderful, 1,089 reviews
The price is €81
includes taxes & fees
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About this property

Copthorne Hotel Newcastle

Riverfront hotel with a restaurant, near Quayside
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Newcastle-upon-Tyne Central Library. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort, cleanliness, and spaciousness
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel Newcastle. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1046 out of 1832 reviews
Rating 8 - Good. 523 out of 1832 reviews
Rating 6 - Okay. 187 out of 1832 reviews
Rating 4 - Poor. 48 out of 1832 reviews
Rating 2 - Terrible. 28 out of 1832 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

colin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, excellent hotel right by the river.
View from room
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Small criticism. For two people in a twin room, I thought one single pack of 3 biscuits was somewhat stingy.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

8/10 Good

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Nov 2025

6/10 Okay

C R

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some features of the room are dated, particularly in the bathroom. No hot water in the bathroom in the morning for a shower. Air con system was unreliable, maximum fan speed setting seemed very weak with little air flow and temperature regulation was poor. On the plus side, twin beds were very comfortable (subjective I know). They were Hypnos mattresses. Great views over the river and having a balcony was a bonus! The room was a good size, clean and quiet over night so all said and done not too bad as I paid a very competitive rate
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Oct 2025

6/10 Okay

Leila

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff super friendly and attentive. The property itself is very old and not great rooms. Toilet and bathroom are so old and smells. Bedsheets are clean but so rough. The quality of stay in not below average.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Fabulous reception staff, great location and parking good. Nice clean room 🙂
Stayed 1 night in Nov 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities
Sam at check in/out was friendly and welcoming. Room overlooked the river, spacious and clean. Nice sized spacious bathroom with large bath and fab water pressure and hot water. Great on site parking.
Stayed 1 night in Nov 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel located on the river away from the noise of the city. Great room and nice extra touches like bathrobes and water in the fridge. The bathroom is somewhat dated but the bedroom felt modern and had a really comfy bed. Really nice breakfast staff, so attentive to food allergies, particularly Elizabeth. Would definitely return to this hotel
Stayed 2 nights in Oct 2025

6/10 Okay

PAUL

Travelled with family
Liked: Cleanliness
Room was clean but very dated
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities, room comfort
Lovely room with quayside view
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Lovely room beatiful view and spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Kirsty

Stayed 1 night in Oct 2025

10/10 Excellent

a

Stayed 1 night in Oct 2025

6/10 Okay

Iain

Liked: Cleanliness, amenities
good location, dated bathroom, spacious room, most staff lovely, male supervisor / manager on front desk in the day rude
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

emily, holbrook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, the free parking was very useful and it was very clean and he was views of the Tyne.
Stayed 1 night in Oct 2025

6/10 Okay

Susan

The room had plenty of space. The bathroom was cramped and flooded whenever a shower was used. There was no explanation about housekeeping so we did not know we had to put a card on the door requesting the room be cleaned so it was left untouched during the two days there. The security people were miserable and did not respond when we said good evening or hello. Reception staff and bar staff polite and friendly. The view from the room was nice. The bed was a bit uncomfortable. Bit pricey for what it is. But overall experience ok.
View from the room at sunset in October
View from the room late at night overlooking the tune.
The room
Stayed 2 nights in Oct 2025

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were excellent..in particular Nicola at the front desk..nothing was too much trouble and with a lovely welcoming manner. The room was superb with a lovely view of the river Tyne from both indoors and from the balcony. The bed was comfortable, the shower was excellent and the fridge was a bonus. Breakfast was great..lots of choice in both continental and cooked. Decaf coffee and oat milk were on offer - very unusual! I would thoroughly recommend this hotel, we will definitely be staying here again when in Newcastle and will be investigating other hotels in this chain.
Stayed 1 night in Oct 2025