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Mercure St Helens

4.0 star property

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Photo gallery for Mercure St Helens

A Mercure Hotel with a modern glass facade, a visible entrance, and a sign indicating 84 bedrooms and conference facilities.
A spacious lobby with a high ceiling, modern furniture, and a large glass door leading outside.
An indoor swimming pool with clear water, tiled walls, and a bench near the pool.
A restaurant with multiple tables, chairs, and a bar area.
A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, Citadel Arts Centre
    ‪7 min walk‬
  • Place, St. Helens' World of Glass
    ‪8 min walk‬
  • Place, Theatre Royal
    ‪12 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, desk, TV, and a mirror.

Classic Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and a door.

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a door.

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a wooden headboard, and a window with curtains.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €62
includes taxes & fees
23 Aug - 24 Aug
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About this property

Mercure St Helens

An indoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure St Helens offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St Helens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us they can't get enough of the helpful staff at Mercure St Helens. During your stay, you're just a quick walk from Citadel Arts Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by foot from Citadel Arts Centre and a 3-minute drive from Dream
As a guest of Mercure St Helens, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Mercure St Helens also features coffee/tea in a common area, a front-desk safe, and an elevator. Free self parking is available.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.
92 Restaurant - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Mercure St Helens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 554 reviews
Rating 8 - Good. 146 out of 554 reviews
Rating 6 - Okay. 75 out of 554 reviews
Rating 4 - Poor. 27 out of 554 reviews
Rating 2 - Terrible. 28 out of 554 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great location, stayed many times
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and it was excellent for the price point, especially with free parking. Rooms plenty big enough, clean, if a little dated but that is minor point only, food in the evening was good and reasonably priced, breakfast was also good. Would give this another look and stay again if on business in that area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpfull, clean and tidy and well equipped
Stayed 1 night in May 2026
Verified review

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carol a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized clean room and hotel in a convenient location for public transport and town
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and bar staff. Gym good. Will stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
The hotel was easy to find, staff were friendly and helpful and the room was clean.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities
Beautiful room, clean, spacious. Great staff and amazing food.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and quiet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good gym and pool, clean room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab service and staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities
Friendly staff, breakfast wasn’t amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Fab little gym and pool steam room sauna jacuzzi
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
Friendly efficient staff , clean room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Max

Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Lovely room. Friendly, helpful staff. Attentive service at dinner.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Gym is a huge bonus
Stayed 5 nights in Oct 2025