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Moor Hall Hotel, BW Premier Collection

4.0 star property

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Photo gallery for Moor Hall Hotel, BW Premier Collection

A large indoor swimming pool with a tiled floor, sunlit arched windows, and lounge chairs along the poolside.
Restaurant
A large, historic building with a symmetrical facade, multiple chimneys, and a well-maintained lawn with outdoor seating.
In-room safe, desk, iron/ironing board, free WiFi
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
  • Place, Artifex
    ‪9 min walk‬
  • Place, Sutton Park
    ‪8 min drive‬
  • Place, National Exhibition Centre
    ‪22 min drive‬
  • Airport, Birmingham (BHX)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 Double Bed, Non Smoking (Four Poster Bed, View)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a framed picture on the wall, and a carpeted floor.

Superior Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Non Smoking, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Jetted Tub, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed, Jetted Tub, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Accessible, Non Smoking (Converts to 2 Twin Beds)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed, Non Smoking

A hotel room with a neatly made bed, a nightstand with a framed picture, a wall-mounted lamp, and a framed artwork above the bed.

Classic Room, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a large mirror, wall-mounted TV, and a window with blinds.

Classic Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

Classic Room, 1 Double Bed, Non Smoking (Small Room)

Classic Room, 1 Double Bed, Non Smoking (Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Moor Hall Hotel, BW Premier Collection

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Moor Hall Hotel, BW Premier Collection. During your stay, you'll be close to Sutton Park. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, manicures and pedicures, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 6 minutes by car from Sutton Park and 8 minutes from Belfry Golf Club
  • Dogs welcome for a fee
Moor Hall Hotel, BW Premier Collection offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at the business-friendly Moor Hall Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sutton Coldfield hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 14.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
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Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
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Moor Hall Hotel, BW Premier Collection Sutton Coldfield
Moor Hall Hotel, BW Premier Collection Hotel Sutton Coldfield

Moor Hall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 607 reviews
Rating 8 - Good. 208 out of 607 reviews
Rating 6 - Okay. 94 out of 607 reviews
Rating 4 - Poor. 38 out of 607 reviews
Rating 2 - Terrible. 21 out of 607 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel/spa was lovely and so were the staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , great breakfast , really enjoyable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surrounding gardens and spa with a swimming pool.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again !!

Room was fantastic, all the staff i interacted with were polite, friendly and helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Great pool. Room was quiet and warm
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything and enjoyed using the leisure facilities. Many memories of the late night venue, Jake's, when I was on my late teens.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michelle

Beautiful hotel with lovely grounds and staff really helpful and friendly,
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robbie

Great hotel, great location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel for a quiet brewk
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings and attractive hotel.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

George

Liked: Cleanliness
Nice location
Stayed 5 nights in May 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and would definitely stay again when in the area
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, would highly recommend and would certainly stay again. A super "English" expereince.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A trip to old England!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and well maintained. Breakfast and dinner service was good. Seating area in the bar was limited but patio heaters were provided for outside seating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

gillian

Liked: Staff & service, amenities, property conditions & facilities
excellent hotel in lovely surroundings, pleasant staff
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional hotel with beautiful facilities
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Moor Hall. Very nice place, and friendly Staff. The surrounding area and the grounds were very peaceful and relaxing
Stayed 1 night in Apr 2025
Verified

8/10 Good

HELENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel The room we were given wasnt the best It was quite dark for the £250 for one night I was expecting more Friendly receptionist
Stayed 1 night in Dec 2025
Verified

8/10 Good

SAMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a city property
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Warren

Nice
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Melanie

Liked: Cleanliness, room comfort
Stayed in the
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel friendly stuff would recommend
Stayed 1 night in Sep 2022