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The Westin Houston, Memorial City

4.0 star property

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Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Apartment, 2 Bedrooms, Balcony (SW-M) | Bathroom
Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M) | Living area
Meeting facility
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
945 Gessner Rd, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪1 min walk‬
  • Place, CityCentre
    ‪18 min walk‬
  • Place, Town and Country Village
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Balcony (SW-M)

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

  • 149 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony (SW-M)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (SW-M)

  • 149 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony (SW-M)

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds

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About this property

The Westin Houston, Memorial City

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Westin Houston, Memorial City offers 289 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and hair dryers.

This Houston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Westin Houston, Memorial City. During your stay, you're just a quick walk from Memorial City Mall. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at O-24 Grille
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from Memorial City Mall and a 3-minute drive from CityCentre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Westin Houston, Memorial City offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 17 meeting rooms are available. Event space at this hotel measures 32223 square feet (2994 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Houston, Memorial City. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM and 11:00 AM.
O-24 Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
024 Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.82 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 4 to 19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 962 reviews
Rating 8 - Good. 174 out of 962 reviews
Rating 6 - Okay. 63 out of 962 reviews
Rating 4 - Poor. 26 out of 962 reviews
Rating 2 - Terrible. 27 out of 962 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly and attentive staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff and pool (cold) and nice location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. We stay there every time we are in Houston.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated rooms. Comfy beds. Friendly staff. Great location. What else could you ask for?
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great service at the front desk, and amazing pool view. Can’t wait to be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Great location. Rooms are gorgeous and the staff is super friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The staff was very nice and the place is very clean. The parking garage and restaurant are very handy although not cheap. The skywalk connecting to the mall is great. The detachable shower head is nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Well-maintained and a great place to stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, amenities
Well-located, attentive staff; clean/nicely appointed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean and well kept. Quiet area. Easy access to shopping and dining. Area felt very safe.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great experience at this hotel. From the moment we pulled up, the entire staff was so welcoming and friendly. Diego at front desk went above and beyond to welcome us to the property. Our room was large and very comfortable. Check out with Alexis was also perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and staff!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great area.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities, communication
We had a wonderful stay.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay everything was great
Verified

10/10 Excellent

daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms, polite staff and in a central location . A shopping center right opposite which is great for visitors.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, perfect for a staycation.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tanii

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying here friendly staff super clean beautiful views 💗
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great restaurant
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2025