Jasmine Palace Resort & Spa

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Private beach, sun-loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Good

Popular amenities

On private beach
Pool
Breakfast included
Spa
Parking included
Free Wi-Fi

Explore the area

Km 18, Sahl Hasheesh Road, Hurghada

Place, beach near Marsa al Halwaj
‪15 min walk‬
Place, beach near Long Beach
‪17 min walk‬
Place, Hurghada City Center
‪34 min drive‬
Airport, Hurghada (HRG-Hurghada Intl.)
‪29 min drive‬

Room options

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Sea View

Sea view
33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Standard Room, Sea View

Exceptional

Sea view
33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Standard Room, Pool View

33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Family Room, 2 Bedrooms, Garden View

Garden view
65 sq m
2 bedrooms
Sleeps 5
1 King Bed and 2 Single Beds
Free Wi-Fi

Deluxe Double or Twin Room, Pool View

40 sq m
Sleeps 4
2 Single Beds OR 1 Double Bed
Free Wi-Fi

Superior Room, Garden View

Exceptional

Garden view
33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Family Room, 2 Bedrooms, Pool View

65 sq m
2 bedrooms
Sleeps 5
1 King Bed and 2 Single Beds
Free Wi-Fi

Family Room, 2 Bedrooms, Sea View

Sea view
65 sq m
2 bedrooms
Sleeps 5
1 King Bed and 2 Single Beds
Free Wi-Fi

Standard Room, Garden View

Very good

Garden view
33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Deluxe Honeymoon Package

40 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Diving package

33 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Spa Serenity Package

1 bedroom
Sleeps 4
1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Similar properties

Indoor pool, 20 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

21 Jun - 22 Jun

About this property

Jasmine Palace Resort & Spa

Catch some rays on Jasmine Palace Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. Change of towels is available on request.

Jasmine Palace Resort & Spa offers 547 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 43-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hurghada hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

During your stay at Jasmine Palace Resort & Spa, you're just a quick walk from Red Sea. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy international cuisine at Dunes, one of the property's 6 restaurants and 3 bars/lounges
Splash around at the free water park with a waterslide or swim in the 8 outdoor pools
Indulge with massages, facials, or manicures and pedicures at the spa
Services include a free kid's club, a lifeguard on site, and a concierge
Onsite recreation includes a private beach, a steam room, and a sauna
3 mi (4.9 km) from Senzo Mall and 12 mi (19.3 km) from Al Mina Mosque
Airport shuttle service available for a fee

Some rates at Jasmine Palace Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Jasmine Palace Resort & Spa you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Hurghada hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Dunes - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ma Mia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

OM Ali - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.

Tiger Lily - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Jasmine Palace Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Land activities

Volleyball

Entertainment

Onsite entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle (surcharge)
Onsite parking available only on request
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
3 bars/lounges
6 restaurants
A beach bar
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Dunes
Ma Mia
OM Ali
Tiger Lily

Things to do

8 outdoor pools
Arcade/game room
Beach volleyball
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Free water park
Full-service spa
Horseback riding/rentals
Playground
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Waterslide
Windsurfing

Family friendly

8 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free water park access
In-room cot
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)

Business services

3 meeting rooms
Business centre
Conference centre (3,229 square foot of space)

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Handrails in stairways (70 centimetre high)
Lift (75 centimetre wide door)
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (100 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

3 floors
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

43-inch LED TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee

Air conditioning
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Jasmine Palace Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Jasmine Palace Resort All Inclusive Hurghada

Jasmine Palace Resort All Inclusive

Jasmine Palace Hurghada

Jasmine Palace Resort Hurghada

Jasmine Palace Resort

Jasmine Palace

Jasmine Palace Resort Spa All Inclusive

Jasmine Palace & Spa Hurghada

Jasmine Palace Resort & Spa Hotel

Jasmine Palace Resort & Spa Hurghada

Jasmine Palace Resort & Spa Hotel Hurghada

Jasmine Palace Resort & Spa Reviews

7.4

Good

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Verified

8/10 Good

Mohammad Haji

12 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Better than what i was expecting.

Stayed 7 nights in Jun 2025

Verified

10/10 Excellent

Diana

30 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had an amazing stay , staff were lovely , reception, especially Mohamed provided excellent service. Would recommend this place for brilliant all inclusive holidays.

Stayed 7 nights in Nov 2024

Verified

8/10 Good

Katerina Maria

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautifully landscaped

Stayed 13 nights in Mar 2025

Verified

8/10 Good

Danielle

29 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely friendly staff around the resort. Ample sized room. Perfectly maintained grounds. Very nice family holiday.

Stayed 7 nights in Apr 2024

Verified

10/10 Excellent

Shabbir

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stuff, amazing food, amazing location of the beach. Heated pools we are a family of five and my children loved it. Animations team was an energetic the staff around the hotel were lovely. We want to return one day

Stayed 7 nights in Jan 2025

Verified

8/10 Good

Mohamed

9 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All was good. Only the entertainment program could have been more active and the Theater is rel. poor designed

Stayed 3 nights in Oct 2023

Verified

2/10 Terrible

Rolando

5 Oct 2024

Liked: Amenities

The resort was beautiful. Everything was well kept, food variety was good. Just don’t expect name brand liquor. All Egyptian low brand liquor. Stella Egyptian beer is good, ask for ice. The Egyptian restaurant was poor. The Italian restaurant was okay. The Chinese restaurant was good. The sushi is not real! The beach is no good. You walk all the way out and the water only to your ankles.

Stayed 6 nights in Sep 2024

Verified

6/10 Okay

Lima Rahman

10 Aug 2025

The 5 star property is just by name because the whole resort seems quite run down and poor quality. The rooms had bedding with bubbles on them I had to call someone to come and change the sheets and they asked what the problem was. The bathroom smells of damp and marks all over the tiles of dead mosquitoes. The food is average and the same bland food nothing different. Limited choices same repetitive food with no flavour. Bedrooms are huge but not cleaned thoroughly every day just a sweep and bins emptied and loo roll refilled. It is lacking five star quality unfortunately seems a bit run down and in need of love.

Stayed 9 nights in Jul 2025

Verified

8/10 Good

Verified traveller

27 Apr 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Has potential to be great with better staff

The Jasmine resort is a great comfortable family resort. They have good selection of buffet, comfortable spacious rooms and entertainment every night. The downsides for us were as follows: Staff do not seem very friendly especially the male worker in charge of the waffles near the wave pool. I don't think we saw him smile at all in the whole time we were there. He doesn't seem to like his job and very rude serving us. The beauty salon is over priced and quality of treatments are very average. The pools have rules but nobody seems to follow them and this is not managed by the hotel staff. For example everyone reserves beach chairs by draping a towel over it and this happens early morning so there are no shady beach chairs available at all. Overall our stay was comfortable and the entertainment crew and cleaning crew were lovely and did a great job. Next time we would try another resort to compare.

Stayed 4 nights in Apr 2025

Verified

8/10 Good

Verified traveller

5 Nov 2023

Liked: Cleanliness, staff & service

When we arrived it was 3am and the hotel lobby was extremely hot, no AC! Even though I informed the hotel about our late check in it took them around 30 mins to check our room before taking us there. The lobby had mosquitos and our children were bitten several times. My first impressions of the hotel were very poor, we were very disappointed and hoping that we didn’t make a mistake booking this hotel. When we were finally taken to our room it was very hot, I was disappointed that after checking our room before allowing us in they didn’t turn on the AC so the room would be cool for us. Despite the poor reception our stay was very nice, the family room was very spacious (a bit run down, could do with the shower room and furniture being upgraded) but the service from the staff was amazing, food was always fresh and tasty, pool area clean and staff very friendly!

Stayed 8 nights in Oct 2023

Verified

6/10 Okay

omar

6 Apr 2025

Liked: Staff & service

Would give it a 3 star of three reasons! 1) we requested a Queen size bedroom on Expedia but upon arrival were surprissed with 2 twin beds. Obviously my wife crashed out on reception and they offered to rebook us in a Queen bedroom the next day. 2) food was not cutting it! Maybe because I have an American taste, i was looking for French toast, or desserts, such as cookies, cake or smoothies. Instead they cater to European taste which is bland and has no flavor. Also menus never changes for all 3 meals. Breakfast starts the same, so does lunch, so does dinner. 3) i usually take my work with me on vacation, WiFi kept kicking me out. Lastly, not the resorts fault at all. this place is a bit far from Marina. Resort based taxi charges 9$ or 454 Egy Pound. Which is robbery if you ask me. We had to order Ubers, and even then, uber drivers would ask for cash ~500 starting for a fare that is ~180, you either negotiate to 250 or cancel ride, take screen shot of chat, and complain to uber bout driver so you don’t get hit with cancellation fee. Eventually you’ll get a ride. I would rebook to Hilton, seagull, or a closer city center location for the convenience since we opted to eat out more often than stay at resort. And also booked activities through Get Your Guide app instead of through resort which is ridiculous prices.

Stayed 4 nights in Apr 2025

Verified

8/10 Good

Samra

29 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel mais nourriture à revoir

Hôtel très beau et propre, du personnel serviable, souriant et agréable. Le buffet n'est pas dingue on y retrouvera souvent les mêmes choses et la qualités laisse a désiré lorsqu'on est habitués aux standars européens. (Par ex les jus qui ne sont pas des jus de fruits mais des dilutions) il y a un bar à jus de fruits frais hors all inclusif qui propose des jus frais à des prix similaires a la france. Piscine qui ferme assez tôt (18h) et l'accès aux toboggans est aussi sous horaires.

Stayed 10 nights in Jul 2025

Verified

8/10 Good

Stephanie Archer ep

9 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Tres grand hotel Chambre spacieuse , refaite pour certaines Nous avions une chambre supérieure vue jardin . C etait parfait Propreté de l hotel exceptionnelle Seul bemol : fonds marins mediocre mais l hotel n y peut rien !!! Repas tres bons Personnel à l ecoute , bienveillant ++++

Stayed 10 nights in Jun 2025

Verified

10/10 Excellent

Abdi

20 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Hurghada med familjen

Vi var väldigt nöjda med vår vistelse på Jasmin Palace. Hotellet är riktigt familjevänligt och personalen var otroligt trevlig och hjälpsam. Maten höll hög kvalitet med ett brett utbud av rätter att välja mellan – något för alla smaker. Vi ser fram emot att komma tillbaka!

Stayed 14 nights in Mar 2025

Verified

8/10 Good

Verified traveller

8 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne expérience

L’hôtel est très joli et très propre. Nous avons grandement apprécié notre séjour à Jasmine palace. Les chambres sont spacieuses, plage privée est très jolie et l’équipe dans son ensemble est très agréable. Les animations sont agréables et l’hôtel est plutôt bien situé (20min de l’aéroport). J’aurais aimé que les piscines soient chauffées pour que nous puissions en profiter réellement, le ménage quotidien pourrait être un peu plus poussé ( aspirateur et nettoyer sous la cuvette des WC). Le point un peu décevant est la nourriture, car les plats sont toujours très similaires d’un jour à l’autre et ne sont pas toujours très frais… c’est dommage car il y a beaucoup de choix mais au bout d’une semaine on se lasse de manger toujours la même chose.

Stayed 6 nights in Mar 2025

Verified

6/10 Okay

Soile

28 Mar 2025

Liked: Cleanliness, property conditions & facilities

Ok, peruskeskitason paikka

Stayed 7 nights in Mar 2025

Verified

6/10 Okay

Anthony

9 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Hôtels pas très propre et en plus les rambardes étaient mal fixé La chambre était pas très propre et les drap tachées

Stayed 7 nights in Feb 2025

Verified

8/10 Good

Ernest

30 Aug 2024

Liked: Cleanliness, staff & service, amenities

Im ganzen und großen super Hotelanlage, sehr freundliche, fröhliche und hilfsbereite Personal. Riesige Auswahl beim Essen im Restaurant. Hervorragende Animateure und abwechslungsreiche Programme. Nachteil, dass es oft Ebbe gegeben hat, dadurch beschränkte Möglichkeit ins Meer baden. Beim Duschen ins Zimmer keine kalte Wasser eher nur warm. Überteuerte Preise für Souvenire ins Hotel und in der Apotheke. Muss man überall handeln, sogar in der Apotheke

Stayed 10 nights in Aug 2024

Verified

10/10 Excellent

Kim

27 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mooie overzichtelijke accomodatie met vriendelijk personeel. Zo veilig dat je je telefoon op de tafel kan laten liggen

Stayed 6 nights in Jul 2024

Verified

8/10 Good

Ibrahim

23 Jul 2024

Liked: Staff & service

Das Personal war wirklich sehr sehr nett und hat einem immer geholfen. Die Anlage ist sehr groß, dementsprechend muss man unter umständen viel laufen. Wir waren mit 3 Kindern da (1 1/2, 6 und 10), das Zimmer war sehr groß und geräumig. Kleines Manko waren die Kinderstühle (es gab nur 4 Stück) und es gab keine kleinen Löffel/gabel. Da könnte man für ganz kleine Kinder echt noch was machen. Hier und da, könnte man die Sauberkeit auch verbessern. Es war ein schöner Urlaub :-)

Stayed 7 nights in Jul 2024

Verified

8/10 Good

Christian

5 Apr 2024

Liked: Cleanliness, staff & service, room comfort

Överlag jättebra

Blev uppgraderade till ett rum med fin havsutsikt. Överlag är hotellet jättefint. Speciellt pooler, trädgårdar och piren ut på revet men i detaljerna är det ganska slitet.

Stayed 7 nights in Mar 2024

Verified

8/10 Good

Markus Ernst

4 Feb 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Leider sind die Nasszellen sehr alt, sonst eine schöne Anlage.

Stayed 7 nights in Jan 2024

Verified

8/10 Good

Leonardo

25 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande structure, bon rapport qualité prix

Points forts: - Personnel très gentil et très compétent, ( réception moyen) - Nettoyage chambres super, - Service plage top - Nourriture très bonne au resto principal et égyptien - Parc et entretien des jardins super top - Poissons à voir directement au bout du ponton Points faibles: - Réception: service moyen voir quelconque - Resto spécialité chinois moyen, italien vraiment pas terrible. Mieux vaut aller au buffet Mieux les chambres sur jardin ( moins de bruit) que piscine. La moitié des chambres vue mer sont pas top et loin du resto et de l'entrée.

Stayed 11 nights in Dec 2023

Verified

8/10 Good

Sergej

25 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gute Organiesation an Reception und Red Sea tolle Ausflüge sehr unkompliziert abgewickelt und Sie waren sehr freundlich. Gerne wieder

Stayed 8 nights in Sep 2022

Verified

6/10 Okay

SEIF

7 May 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Mixed Feelings

Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.

Stayed 4 nights in May 2022

Jasmine Palace Resort & Spa

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Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Room, Sea View

Superior Room, Sea View

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Standard Room, Sea View

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Standard Room, Pool View

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

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Deluxe Double or Twin Room, Pool View

View all photos for Superior Room, Garden View

Superior Room, Garden View

View all photos for Family Room, 2 Bedrooms, Pool View

Family Room, 2 Bedrooms, Pool View

View all photos for Family Room, 2 Bedrooms, Sea View

Family Room, 2 Bedrooms, Sea View

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Standard Room, Garden View

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Deluxe Honeymoon Package

View all photos for Diving package

Diving package

View all photos for Spa Serenity Package

Spa Serenity Package

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About this property

Jasmine Palace Resort & Spa

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

Property is also known as

Jasmine Palace Resort & Spa Reviews

Reviews

Good

7.4/10

7.2/10

8.0/10

7.2/10

Reviews