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Hotel Kapeller

3.0 star property

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Photo gallery for Hotel Kapeller

Interior detail
Interior entrance
Standard Double Room
Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Philippine-Welser-Strasse 96, Innsbruck, Tirol, 6020
  • Place, DEZ Shopping Center
    ‪8 min walk‬
  • Place, Ambras Castle
    ‪16 min walk‬
  • Place, OlympiaWorld
    ‪17 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪12 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room with Balcony in the Annex Building

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room with Balcony in the Annex Building

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, 1,001 reviews
The price is €85
includes taxes & fees
28 Jun - 29 Jun
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About this property

Hotel Kapeller

This smoke-free hotel features coffee/tea in a common area, express check-in, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Kapeller offers 32 accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Innsbruck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Kapeller, you're connected to a shopping center and just a quick walk from DEZ Shopping Center. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Onsite recreation includes hiking/biking trails and a playground
  • Within a 10-minute walk of DEZ Shopping Center and Ambras Castle
  • Dogs welcome for a fee
As a guest of Hotel Kapeller, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi. Hotel Kapeller also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

This 3-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 5 for children
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Playground
  • Shopping centre
  • Ski storage

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Kapeller
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel
Kapeller Hotel
Kapeller Innsbruck
Kapeller Hotel Innsbruck
Hotel Kapeller Innsbruck
Hotel Kapeller Hotel Innsbruck

Hotel Kapeller Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 208 reviews
Rating 8 - Good. 54 out of 208 reviews
Rating 6 - Okay. 6 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Room was spacious and close to a convenient tram stop
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for exploring the town by public transportation with free tickets form the hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice place to stay the night!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and great price quality
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room in a quiet area. Walkable to the tram, restaurants/shops and Ambras Castle. The staff were very nice and helpful and the breakfast was good.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Atende as expectativas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely location. Close to the tram that takes you into the city centre but in a lovely mountain view location that felt like being in the country. Breakfast was lovely & fresh. Staff all very friendly & cleanliness standards high. Really enjoyed our stay.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was too short!

A bit off the beaten path, until you see that public transportation is within an easy walk. Very nice accommodation for the price. We were only in Innsbruck for about 24 hours, and could easily have stayed a week.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Bas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Feb 2025
Verified

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty view from room 41

Very good views from the window. To get to old town or train station is a tram ride away. It takes about 20-30mins. Also be aware that there’s a church bell that rings sometimes.
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Megha

Disliked: Amenities, property conditions & facilities
The receptionist was incredibly rude. No AC. No fan. No minifridge in the room. Even though there was a sign that said minifridge under table.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

WESLEY

Liked: Staff & service
Not the worst hotel ever, but a lot of sucky/weird things. Shower drain was clogged and the stupid shower doors don’t close so it flooded the entire bathroom with a less than 10 min shower. No heater in the room. Window was left open. Trash in the trash can. Only one small comforter and one pillow on the bed. Lobby/reception was surprisingly nice, but the room felt like a motel. Good location, but also right next to a farm so you’re greeted with animal smells as soon as you exit the property.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olesea

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo staff Bella stanza e molto pulita Grazie
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt och fint hotell i vackert område!

Fint rum, supertrevlig personal!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kosunen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yöpyminen oli hyvä. Hotellin lähellä on kauppakeskus, jossa käydä kaupoilla tai syömässä ja hotellin vieressä kulkee raitiotievaunu, jolla pääsee helposti kulkemaan kaupungilla
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vistelse under Roller derby world cup

Jag var mycket nöjd med min vistelse på Kapeller! Läget var perfekt, med gångavstånd till affärer buss/spårvagn in till centrum. Bra med kokvrå på rummet. Väldigt fint och mysigt område. Det ligger granne med en kyrka, vilket är otroligt pittoreskt men gör också att man väcks kl. 07 varje morgon av kyrkklockorna. Gjorde inte så mycket i mitt fall, men bra att veta om man planerar att sova ut. Ingen AC, men rejäl fläkt på rummet. Stabilt wifi.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propere kamer, goede service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KYU HWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 너무 넓고 깨끗했습니다. 직원들도 아주 친절하였습니다
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr nettes Personal, gutes Frühstück für jeden etwas dabei Parkmöglichkeiten top Mit der Straßenbahn in die Stadt Alles perfekt!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulitissimo con personale estremamente cortese ottima colazione a buffet
Stayed 1 night in Aug 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin standard men knallertstøj om natten

Jeg var i innsbruck for at vandre i bjergene og hotellet har fin sporvognsforbindelse til hoved liften op. Hotellet er fint og rent, men jeg blev vækket begge nætter af lokale knallerter der larmede helt vildt.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities

Rent og pænt

Vi overnattede her på vej sydpå, og det fungerede super. Rent, pænt og god betjening. Dog var vi der i højsommeren og der var varmt at sove på værelset, da der ikke var aircondition eller en blæser. Men ellers fungerede alt super, og de var søde og hjælpsomme.
Stayed 1 night in Jul 2022