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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Reception
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, The Gate
    ‪3 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(85 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | Accessible bathroom

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Maldron Hotel Newcastle
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  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,113 reviews
The price is €69
includes taxes & fees
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Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sandman Signature Newcastle Hotel. During your stay, you're just a quick walk from St. James' Park. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Shark Club Gastro Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from St. James' Park and Chinatown
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Comfortable bed . Would recommend
Stayed 2 nights in Dec 2025

8/10 Good

Julieanne

Stayed 1 night in Nov 2025

10/10 Excellent

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection , staff friendly and attentive . Only 1 lift ( out of 2) was working but didn’t have too long to wait . Ideal location for St James’s Park. Car park was busy but you expect that , waiting for someone to come out before barrier was lifted . Would book here again .
Stayed 3 nights in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient check in. Comfortable room. Very handy for the football👍👍
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Staff were lovely, however the rooms were very dated and the glass door to the bathroom was not on its runners properly so made a terrible noise everytime it was used. Also had a damp smell and was quite a small space.
Stayed 1 night in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
we got an accessible room which we didnt want
Stayed 2 nights in Dec 2025

8/10 Good

Donna

Liked: Cleanliness, amenities
Great central location and good facilities but the room was small and in need of some tlc.
Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

4/10 Poor

Shona

Liked: Staff & service
Disliked: Cleanliness
Dirty - dust everywhere. No pillow protectors on won’t stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

4/10 Poor

Nazeem

Liked: Cleanliness
The noise from The Stack opposite was unbearable
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
If you want a location which is literally a stone’s throw from NUFC or Newcastle city centre, this is the place. But you get what you pay for.
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Staff & service
Greeted at reception by workmen repairing a leak in the ceiling and another repairing a door. Room was ok but a bit basic for a 4star hotel. Electric heater was either red hot or off. Toiletries limited to body ash. No tissues in the holder. One of the two lifts was out of service, with associated waiting times increased. View over football stadium with quite a bit of traffic noise. Breakfast disappointing, self service buffet style with no fried eggs, fried bread or black pudding. Not too big a deal but I like as surprised that so many items were unavailable despite to restaurant not being that busy.
Stayed 1 night in Dec 2025

6/10 Okay

Julie

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

6/10 Okay

Seema

Travelled with family
Liked: Staff & service
The room needed decorating. The music in the bar went on very loudly until after midnight. There wasn’t a quiet bar or restaurant to eat or drink in. Appreciate there was football on but I could see a lot of families and the bar was not suitable with the extremely loud music
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a junior suite which we didnt really make use of the facilities but it was clean and a good size. Water in the shower wasnt very hot the next morning but ok.
Stayed 1 night in Dec 2025

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