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Aparthotel

Kaiser Max Design Appartements

3.5 star property

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Photo gallery for Kaiser Max Design Appartements

Children’s activities
Elite Suite (Hofburg)
Terrace/patio
Dining
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Outdoor space
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Herzog-Friedrich-Straße 23, Innsbruck, 6020
  • Place, Golden Roof
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz)

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Suite (Jaegerherz)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Design Suite (Jaegerherz)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Design Suite (Jagdhof)

Design Suite (Jagdhof)

Design Suite (Jagdhof)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Family Suite (Goldene Krone)

Family Suite (Goldene Krone)

Family Suite (Goldene Krone)

  • 88 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Premium Suite (Stadtturm)

Premium Suite (Stadtturm)

Premium Suite (Stadtturm)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Suite (Hofburg)

Elite Suite (Hofburg)

Elite Suite (Hofburg)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite (Goldenes Dachl)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Luxury Suite (Goldenes Dachl)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel)

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed

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About this property

Kaiser Max Design Appartements

Central Innsbruck aparthotel connected to the convention center, steps from Golden Roof
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and a dishwasher. Change of towels is available on request.
Kaiser Max Design Appartements offers 9 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and portable fans. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Kaiser Max Design Appartements, you're connected to the convention center and just a quick walk from Innsbruck City Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This comfortable aparthotel has 9 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a Tempur-Pedic bed, and a flat-screen TV
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Steps from Golden Roof and Hofburg
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Kaiser Max Design Appartements also features a terrace, shopping on site, and a front-desk safe.

This 3.5-star Innsbruck aparthotel is smoke free.

Kaiser Max Design Appartements has a restaurant on site.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16 per night)
  • Street parking available
  • Onsite parking options include a garage

Family friendly

  • Cot: EUR 10 per day

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Art gallery
  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle equipment shop
  • Designer stores
  • Shopping centre
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 9 units
  • Bed sheets changed on request
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kaiser Max Design Appartements

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Cleaning fee: EUR 68 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 3:00 PM - 9:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kaiser Max Design Appartements Apartment Innsbruck
Kaiser Max Design Appartements Apartment
Kaiser Max Design Appartements Innsbruck
Kaiser Max sign Appartements
Kaiser Max Design Appartements Innsbruck
Kaiser Max Design Appartements Aparthotel
Kaiser Max Design Appartements Aparthotel Innsbruck

Kaiser Max Design Appartements Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 143 reviews
Rating 8 - Good. 38 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.
Stayed 2 nights in Jun 2025

10/10 Excellent

JOHN

Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again
Stayed 6 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this area and the privacy
Stayed 5 nights in Feb 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katryna

Travelled with group
Liked: Cleanliness, room comfort
3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, amenities, room comfort
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Megha

Travelled with family
Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024

8/10 Good

Christie, broken hill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023

10/10 Excellent

L

Stayed 6 nights in Feb 2023

4/10 Poor

Graham

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We spent a lot of money to stay here so my expectations were pretty high. Wi-Fi signal was non existent in most of the place, which is tough when you travel internationally and get no cell service. I scanned the network and there were 41 devices on the Wi-Fi, I just don’t think the owner has kept up with the infrastructure needs to serve a whole building. No flexibility on late checkout… usually people will at least offer a few minutes or a solid explanation why we need to be out promptly at 10. Again, traveling internationally this is something to consider as 10am is early. There were little kids slamming around the floor above nearly all hours of the day and night, so it was hard to sleep for the few hours we were there.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen, Durham

Liked: Cleanliness, amenities, property conditions & facilities
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022

4/10 Poor

Songvit

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I asked them before booking about keeping my luggage before check-in time. And the staff said "yes, they can keep my luggage". But when I arrived the staff tell me to keep my luggage at citylocker instead.
Stayed 2 nights in Apr 2022

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, room comfort

Fantastic holiday and gorgeous apartment!

Amazing apartment in a fantastic central location! The decor was very tasteful, the beds very comfortable and it was well stocked in terms of kitchen utensils. The only down side was the dining area was extremely cold because the windows are old and so to eat in that bay window, which has the most incredible views meant you had to wrap up in a big blanket. The views and location are incredible and so it was a small price to pay. But it could do with something putting around or on the windows next to the table to prevent all the draughts. Absolutely wonderful time there though and would love to come back. Though being charged 50€ was too much for a very small real tree too! Hope to come back one day though as best Christmas I’ve ever had.
Stayed 4 nights in Dec 2021

8/10 Good

Minna, Mountain View, CA

Travelled with family
Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019