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Aparthotel

Kaiser Max Design Appartements

3.5 star property

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Photo gallery for Kaiser Max Design Appartements

Children’s activities
Elite Suite (Hofburg)
Terrace/patio
Dining
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Bar

Explore the area

View in a map
Herzog-Friedrich-Straße 23, Innsbruck, 6020
  • Place, Golden Roof
    ‪1 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz)

Executive Studio Suite (Kaiser Max Residenz)

  • City view
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Design Suite (Jaegerherz)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Design Suite (Jaegerherz)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann)

Executive Suite (Wilder Mann)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Design Suite (Jagdhof)

Design Suite (Jagdhof)

Design Suite (Jagdhof)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite (Goldene Krone)

Family Suite (Goldene Krone)

Family Suite (Goldene Krone)

  • City view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Premium Suite (Stadtturm)

Premium Suite (Stadtturm)

Premium Suite (Stadtturm)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Elite Suite (Hofburg)

Elite Suite (Hofburg)

Elite Suite (Hofburg)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Goldenes Dachl)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Luxury Suite (Goldenes Dachl)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel)

Deluxe Suite (Bergjuwel)

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Double Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Kaiser Max Design Appartements

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences like a coffee/tea maker and a dishwasher. Change of towels is available on request.
Kaiser Max Design Appartements offers 9 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and portable fans. Change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Kaiser Max Design Appartements, you're connected to the convention center and just a quick walk from Innsbruck City Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This comfortable aparthotel has 9 apartments on 5 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a Tempur-Pedic bed, and a flat-screen TV
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Steps from Golden Roof and Hofburg
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Kaiser Max Design Appartements also features a terrace, shopping on site, and a front-desk safe.

This 3.5-star Innsbruck aparthotel is smoke free.

Kaiser Max Design Appartements has a restaurant on site.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16 per night)
  • Street parking available
  • Onsite parking options include a garage

Family friendly

  • Cot: EUR 10 per day

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Art gallery
  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Safe
  • Safe at front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle equipment shop
  • Designer stores
  • Shopping centre
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 9 units
  • Bed sheets changed on request
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 9:00 PM) and Sunday - Sunday (3:00 PM - 6:00 PM)
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kaiser Max Design Appartements

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 16 per night (66 ft away)
  • Late check-out fee: EUR 20
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Saturday: 3:00 PM - 9:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kaiser Max Design Appartements Apartment Innsbruck
Kaiser Max Design Appartements Apartment
Kaiser Max Design Appartements Innsbruck
Kaiser Max sign Appartements
Kaiser Max Design Appartements Innsbruck
Kaiser Max Design Appartements Aparthotel
Kaiser Max Design Appartements Aparthotel Innsbruck

Kaiser Max Design Appartements Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 150 reviews
Rating 8 - Good. 38 out of 150 reviews
Rating 6 - Okay. 12 out of 150 reviews
Rating 4 - Poor. 6 out of 150 reviews
Rating 2 - Terrible. 2 out of 150 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, communication, listing accuracy
Beautiful spacious modern apartment with a lovely balcony that affords great views of the mountains. Situated right in the middle of the old town near sights and restaurants.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and beautiful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean & spaces room. Wonderful location, easy access to all sightseeing places.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Katryna

Liked: Cleanliness, amenities, communication
Staff were great, room was spotless and perfect view. This is my 4th year staying with Kaiser Max! Hoping to come back next year!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location great. Apartment worked well for family of 5. Kids lived bunked beds
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this area and the privacy
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property! The room had a wonderful breakfast nook with a view of the Goldenes Dachl. We loved staying here.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities, communication
Very friendly staff. Amazing location and great spacious room
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Katryna

Liked: Cleanliness, room comfort, communication
3 rd time staying at Kaiser Max! Absolutely love this place! I will be back next year!!!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean appartement situated in the heart of Innsbruck
Stayed 1 night in Jan 2018
Verified

8/10 Good

Maureen

Liked: Cleanliness, amenities, room comfort, communication
Amazing location and helpful staff. There was a heat wave so lack of air conditioning wasn’t great, but my understanding is that this is usually not an issue under normal weather conditions.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment was outstanding. Attached restaurant was a big benefit with helpful staff. Our view from apt. 5 was fabulous! Right in the middle of everything you want or need. Very clean with all amenities and charming.
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a pleasant experience. The room location was amazing. Top floor of building next to ancient clock tower looking out on popular square. You enter the Apartment via a restaurant. Great location. Only snag was they charged me with an unexpected cleaning charge of $35 upon check-in. I would stay there again.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Christie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, a little noisy but didnt affect us as much as we thought. Good space, fell in love with the window view. Only negative was pillows not great, and becareful as water can leak out of bathroom. Everything else great
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Minna

Liked: Cleanliness
Spacious apartment with two beds, very clean and modern in design. In a great location, right in the heart of old Innsbruck. The apartment felt hot and stuffy and we couldn’t figure out how to cook it down, and the linens and towels were really minimal. It was fine for one night.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in an excellent location and very clean. It was well-equipped with essentials like towels, pillows, a hairdryer etc. However, there was an oddly placed planter in one of the rooms, seemingly used to cover some exposed pipes. The check-in process was smooth but unconventional, as the restaurant host also served as the apartment manager and was only available between 3:00 and 9:00 PM. We considered storing our luggage after checkout, but there was no one to assist since the restaurant didn’t open until 3:00 PM.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Megha

Disliked: Amenities, property conditions & facilities
Construction going on. No AC in the property so had to open the windows to bugs and construction. Water from the bathroom spills over to the living room if towels are not kept sufficiently. Extra towels.are $2 Euro each.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Price Not Clear - Bathroom Door Transparent

The front desk refused to let us in the apartment, demanding we pay per person. Something not clarified at the booking. Also the bathroom door is basically transparent so it was very uncomfortable for our group to share the space. Despite the central location, I would not recommend this property to anyone.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Cute apt. Horrible check-in experience

We had a very painful check-in process. This is a small apartment building, not a typical hotel. We arrived on a Sunday and there was no staff, despite arriving during the advertised check-in hours. Hotels.com was no help. Finally we received a text from staff requiring more money in order for him to come check us in, despite having paid in full through Hotels.com. Once we finally got in the apt, the rest of the stay was smooth. The apt is in a great location and is in good condition. It was very warm with no AC, but it’s common not to have AC.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The apartment is beautifully updated and very clean and comfortable with one major downside. No AC. Without AC you are stuck opening your windows just to survive the heat to find that in Innsbruck people stay up through the night. The apartment is located in the busiest part of Innsbruck meaning loud noises all night. The worst two nights of sleep of our European vacation. We love Innsbruck and just wish the Beautiful apartment had AC.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Kyle

Liked: Cleanliness, room comfort

Great apartments and location!

This is a great place! Located right in the middle of old town and the apartment is awesome - everything you need! Communication wasn’t the best - the apartments are located above a bar and the bar was closed when I arrived so I had to troubleshoot. When I connected - they were super helpful, but it was unexpected and not the best after a long trip to arrive. Room was great but I was at the top and it was pretty warm. The AC unit didn’t have a tube to feed the hot air out the window, so it blew hot air out the back as well and the Gold member perk (bottle of wine) wasn’t in the room. Not a big deal as it is pretty circumstantial, but worth noting. I would definitely stay here again. The location and value and definitely worth it!
Stayed 5 nights in Sep 2022