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NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
Garden
Breakfast served
Terrace/patio
Junior Suite, Balcony | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Triumphal Arch
    ‪3 min walk‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep-soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Mini Single)

Suite (Mini Single)

Suite (Mini Single)

9.6 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up)

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema)

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(44 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

NALA individuellhotel

Hotel in Innsbruck with a fitness center and a rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, a meeting room, and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of NALA individuellhotel's great location. During your stay, you're just a quick walk from Maria Theresa Street. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Maria Theresa Street and 4 minutes by foot from Triumphal Arch
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NALA individuellhotel offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to 1:00 PM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view from balcony, friendly staff and very convenient to centre
Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and comfortable

Great welcome and excellent service throughout. The hotel is well located to be able to walk to the old town or to the station (or the bus is nearby). The room was fairly compact but big enough and the bed was very comfortable. We were there on Sunday so tried the brunch which had a good selection and used local ingredients.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Castle Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet neighbourhood but easily walkable to the train station & the centre. Lovely staff & a very well presented place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on our way to the Dolomites. We really liked the hotel; the layout and design of the rooms and comfortable beds. Access to a small shared kitchen was an extra bonus.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service and great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
What a great little find ! Quirky little boutique hotel with everything you need for a seamless trip - will be recommending to all my friends !!
Stayed 1 night in Aug 2025

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

RICHARD, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel a bit special in decoration.
Stayed 1 night in Aug 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and comfortable. The decor of the room and the hotel was modern and beautiful. The staff at this hotel was very friendly and helpful. I love staying at this hotel and will definitely stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with really tranquil outdoor spaces. Not sure about a bath in the bedroom but the shower was good and a very comfortable bed. Lovely toiletries too! Just far enough from the centre to be quieter. Really enjoyed our stay and would return
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything was great. The hotel is appointed in lovely contemporary touches, my room had everything I needed, a large, lovely terrace, and awesome views. I would recommend this hotel to anyone.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff and beautiful outdoor sitting area for breakfast and sunset drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Really nice place. Beautiful room with fantastic decor and lots of space (bath on mezzanine floor!). Loved the balcony and the communal outdoor areas (garden and terrace). Very good location in the centre. Welcome drink, suggestions of where to eat and drink in the rooms, chocolates on departure.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Nic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individuell in many ways - a very happy hotel!

This hotel is exceptional. Everything about it is designed to make (and keep) you happy. And it works! From the friendly welcome, easy directions to parking, beautiful decor, free drinks in reception, large room with balcony, fridge and Dyson fan, chilled garden, honesty bar and roof terrace, gym, free welcome card offering free bus and cycle hire...... even the stairs were enjoyable to walk down and the cleaners happy to encounter you! Location exceptional also, in beautiful Innsbruck. An amazing stay - will definitely choose Nala again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay appreciate the staff for giving an upgraded room after a long days of travel, lovely garden and unique room
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've read reviews here and on other platforms and the word "quirky" comes up a lot, and I agree. We rented two rooms for our family of six. We were given two cottages and loved them. It was a unique experience staying here. I especially loved my cubby-like bed, and the bedding was extra comfy. The cottages are hidden in foliage, giving them an extra cozier feeling. We slept quite well since the property was quiet the entire night. The location is convenient. We were able to walk to the historical places, shopping, and dining locations within 15 minutes or less. I was only sad we couldn't stay longer because it became one of my favorite hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, friendly staff, close to Innsbruck centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Serghei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with novel customer service approach

Excellent hôtel. Pleasant common backyard around a little pond and fountain; self service drinks (including beer and a couple other spirits, plus non-alco); common terrace over the backyard, simple spa underground with a small infra red cabin (doesn’t work nearly as strong as sauna but serves for chill time at late hours), good smiley staff, parking solution, good location. Comfort and style to date; all great.
Stayed 1 night in Jul 2025