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NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
Junior Suite, Balcony | Living area
Breakfast served
Garden
Designer toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Golden Roof
    ‪11 min walk‬
  • Hofburg
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Suite (Mini Single)

Suite (Mini Single)

Suite (Mini Single)

10.0 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up)

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema)

Double Room (Cinema)

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

40-inch flat-screen TV with satellite channels, TV

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep-soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

NALA individuellhotel

Hotel in Innsbruck with a fitness center and a rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, a meeting room, and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of NALA individuellhotel's great location. During your stay, you're just a quick walk from Maria Theresa Street. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from Maria Theresa Street and 4 minutes by foot from Triumphal Arch
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NALA individuellhotel offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to 1:00 PM.
Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive lockbox information.

We should mention

  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Yvonne, Appleton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This was a nice property but our room smelled like cat urine. The hotel tried to say it was cleaning products and brought a perfume spray to try and mask it. Fortunately we only had to spend one night. The mattress we slept on was uncomfortable and would have been intolerable for more than one night. Overall, I wouldn’t recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central, but quiet location. The staff were really friendly and helpful, giving good advice on restaurants. The room was spacious and well equipped and had lovely crisp bed linen and soft, fluffy towels. The breakfast was amazing, don't miss it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful hotel, with so many thoughtful little touches. The staff were so friendly, and couldnt do enough for us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and unique. The staff were very friendly and we enjoyed our stay.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service

great location, staff and small touches!

Spent 3 nights at this hotel. The location is absolutely perfect for getting around and is walkable to everywhere! On arrival the welcome drinks were great addition along with the guest cards that provide free transport and chocolate on departure!! Super friendly and helpful staff. We had a double room, 405. The bed is quite high and against the wall which is quite annoying with moving around. The mattress was a little firm however the two separate duvets was a good touch. The main issue with this hotel is that the room was boiling. It was around -1 outside but as there is no air con the room was so humid and hot we had to sleep with the window wide open which I didn’t feel particularly comfortable with. We also lost electricity a couple of times of two of the nights we were there, causing the electric to come on and off during the night waking us which is quite annoying. However on telling staff at 7am when there was soon to be reflection staff the issue was fixed promptly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah-Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were so accommodating. Excellent location too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the property. Location was perfect and it was easy to get to everything around the area. Parking was easy. The glass door on the bathroom door was a little weird but there are common bathrooms on the 2nd floor if you are shy and need more privacy.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun hotel. Lots of great touches. Wish it was warm enough to enjoy the beautiful deck
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The place was walking distance to the bus stop and town with free bus pass given on arrival. Easy to get around the area. The room with a view overlooking the Nordkette mountain. We arrived earlier than expected check in time but still they accommodated us straight to our room. All in all, great stay and holiday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This was our second stay at Nala. The staff are always friendly and helpful. The rooms are lovely and have everything you need. We will stay here every time we come to Innsbruck.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Super Location

Our check in was smooth. The receptionist was through. The room was super comfortable and cool.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Barnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at NALA, the friendly staff offered us complimentary prosecco and 2 free welcome cards, a scheme which gives you free transport on tram services and most local buses. Also gets you discounted entry to some attractions. Our room (505) was immaculate, quirky, spacious and the bed was so comfy. Mountain views from the bed and living room made it extra special. We didn't have breakfast there during our stay but noticed it was a popular choice with other guests. Just a minute or two walk from bus and tram stops, 10 minutes walk to the main centre or 15 mins to the train station. Great value for money, would definitely recommend NALA. We stayed 4 nights at end of January.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room and hotel very clean. Helpful staff. We booked the cinema room which was lovely and had great views of the mountains. Some lighting in the wardrobe areas would be useful.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room but marginal sleep

Super check in. Snazzy room! Our only two small complaints were the room was very bright from outside lighting. And there was a persistent scratching sound coming from the ceiling areas off and on while we’re were trying to sleep. Maybe it was creaking pipes?
Stayed 1 night in Jan 2025

8/10 Good

Gildete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The amazing NALA hotel 😉

It was indeed a great experience our stay at NALA... Attentive service with some courtesies during our stay there, Comfortable and functional room, in addition to having a safe. We didn't have breakfast. But it was our choice, but they offer it. Room services grade 10. Very clean and airy environment. The view from the window of our room overlooks the Alps, which were incredibly beautiful because of the snow. Overall, the hotel staff is very efficient and helpful. I loved having chosen the NALA HOTEL to have this incredible experience in Austria.
Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Very modern and interesting design. Friendly staff and some nice offerings on welcome with accessible snacks and drinks on the honour system.
Stayed 3 nights in Jan 2025

8/10 Good

Ethan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

The is a fun hotel with friendly staff and unique decor. The location is a convenient walk to both the train station and the Old Town. We loved having the option to have a glass of Prosecco or hot tea in the reception area when we returned to the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend. The room is tidy and view from the window are extremely beautiful. I lost my rings at the room, and the hotel helped me deliver it to Hong Kong. Nice service and location as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jan 2025