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The Banjaran Hotsprings Retreat

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Photo gallery for The Banjaran Hotsprings Retreat

Outdoor pool
Aerial view
Lobby
2 restaurants; breakfast, lunch and dinner served
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
  • Place, Lost World Tambun
    ‪14 min walk‬
  • Place, Sunway Lost World Theme Park: Hot Springs & Night Park
    ‪14 min walk‬
  • Place, Concubine Lane
    ‪15 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪16 min drive‬

Room options

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, in-room safe, iron/ironing board

Water Villa (No Child Allowed)

9.4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 155 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Villa (No Child Allowed)

Garden Villa (No Child Allowed)

Garden Villa (No Child Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

Lake Villa (No Child Allowed)

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Pool Villa (No Child Allowed)

Premium bedding, down duvets, in-room safe, iron/ironing board

Two Bedroom Pool Villa (No Child Allowed)

  • Garden view
  • 522 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Garden Villa (No Child Allowed)

Grand Garden Villa (No Child Allowed) | Private pool

Grand Garden Villa (No Child Allowed)

  • Garden view
  • 261 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Water Villa (No Child Allowed)

Premium bedding, down duvets, in-room safe, iron/ironing board

Water Villa (No Child Allowed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Garden Villa (No Child Allowed)

Premium bedding, down duvets, in-room safe, iron/ironing board

Garden Villa (No Child Allowed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Lake Villa (No Child Allowed)

Premium bedding, down duvets, in-room safe, iron/ironing board

Lake Villa (No Child Allowed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

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About this property

The Banjaran Hotsprings Retreat

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with rooftop private hot tubs and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ipoh hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub. There are 3 hot springs open between 7:00 AM and 7:00 PM.
Our customers tell us they can't get enough of the helpful staff at The Banjaran Hotsprings Retreat. During your stay, you'll be within walking distance of Sunway Lost World Theme Park: Hot Springs & Night Park. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Just a 2-minute drive from Sunway Lost World Theme Park: Hot Springs & Night Park and 11 minutes from Concubine Lane
  • Free theme park shuttle service
The Banjaran Hotsprings Retreat offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 430 square feet (40 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury The Banjaran Hotsprings Retreat. Self parking is free.

This 5-star Ipoh hotel is smoke free.

The Pomelo - This restaurant serves breakfast, lunch, and dinner.
Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sky Bar - Onsite bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 31 buildings
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Banjaran Hotsprings Retreat

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 7 PM.
  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 418 reviews
Rating 8 - Good. 68 out of 418 reviews
Rating 6 - Okay. 7 out of 418 reviews
Rating 4 - Poor. 6 out of 418 reviews
Rating 2 - Terrible. 1 out of 418 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ichika

Liked: Cleanliness, staff & service, amenities
Everything is great especially the hospitality of the hotel’s staff is excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Spotless, staff amazing...
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Phung Genie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful villa, great staff, unique dining experience and great amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
All in all a good experience. All up to highest standard
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Meriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, amenities
The room was clean and staff are helpful. Amenities in the room is outdated and need maintenance work or best a renovation.
A reflective view at hot spring
The public hot spring
Jeff cave dinning
Jeff Cave dinning
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
All done excellently
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, facilities. The welcome pomelo. Staff are really lovely. Having your own pool and spa is fabulous My wife borrowed a bike to go for a ride with the family. The bikes are a bit old but fine but she took a tumble. They were great to help her out in terms of antiseptic etc.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SungJoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay. Room was very clean, comfortable, well serviced.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Tasneem Zohura

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel we’ve ever stayed at. The best staff and best amenities!
Verified

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best resort in Malaysia. Room is very clean and new. I strongly recommend to have dinner at Jeff’s Cellar.
Room have own hot spring bath and pool.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Saidah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful serene paradise in Ipoh.. cozy with excellent room service, friendly staf & great food... strongly recommended for unforgettable experience...
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a retreat! Property was beautiful, room was comfortable and relaxing, staff were friendly and helpful, Jeff's Cellar was a wonderful special dining experience. Highly recommend!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Banjaran Hotsprings Retreat was truly a dream. The facility is stunning, the staff polite and attentive and food/drinks/service were all impeccable. Will definitely be back and highly recommend to any fellow travelers.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

wai kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friend, relax and very privacy resort feel. nice breakfast so much choice.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

YuenYuen Debbie Chiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort. A place for total relaxing. One night is not enough.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mohamad Rafiei Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring within the unit is awesome.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHEE WAI

Liked: Staff & service, amenities, property conditions & facilities
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Punita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and amazing resort

Excellent hot springs and meditation resort. We added this hotel on our itinerary at the last minute and so glad we did! Not to be missed! They have a forest trail and great birding on the grounds
Our villa was over a lake and we had hot spring private pool in our villa!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Love Banjaran and it has 1 of the coolest restaurants in the world, Jeff's Cellar
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you can’t go past this place. Loved the whole experience.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Dr. Stephen-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third visit to this beautiful oasis, and I am never disappointed. If you are a nature lover, this resort is for you. Beautiful natural setting, delicious food, well-trained and wonderful staff, with a geothermal hotspring jacuzzi and cool dipping pool in each villa. It is worth every cent you pay. I must mention some of the wonderful staff here - Ali, Ram, Chetan, Kin, Simon, Apple, Siva, Rubini and Livesh, who all make this place special. Kin was a class above the others as he took the time to explain each dish, and was always open to feedback. Ram and Chetan were just wondeful conversationalists and so very pleasant. The entire staff including reception, housekeeping, maintenance and grounds are just so friendly. Thank you guys from both of us.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort to relax and chill. The whole place is just so serene and felt amazing. Breakfast was wonderful. Staffs were all very courteous. Service was tip-top.
Verified

10/10 Excellent

Wee Chieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relax with the hot spring and room super nice. However the gym equipment abit old , need maintenance
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

CheauJen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, exclusive.
Stayed 1 night in Oct 2022