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Decameron Isla Palma - All inclusive

2.5 star property

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Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Archipiélago de San Bernardo, G., Morrosquillo,, Isla Palma, CTG

Room options

Standard Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Decameron Isla Palma - All inclusive

Along with an outdoor pool, this smoke-free property has a restaurant and 3 bars/lounges. Buffet breakfast is free. Additionally, a health club, a beach bar, and a 24-hour front desk are onsite.
Decameron Isla Palma - All inclusive offers 42 air-conditioned accommodations with complimentary bottled water. Rooms open to balconies. LCD televisions are featured in guestrooms. This Isla Palma property provides wireless Internet access for a surcharge. Refrigerators and irons/ironing boards can be requested.
Recreational amenities at the property include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Features at Decameron Isla Palma - All inclusive include free breakfast, plus 3 bars and an outdoor pool.
  • Free buffet breakfast served daily
  • The restaurant, beach bar, and 3 bars/lounges offer choices for drinking and dining
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Onsite recreation includes a gym and kayaking
Decameron Isla Palma - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Decameron Isla Palma - All inclusive offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Free breakfast is available daily.

A terrace and tour/ticket assistance are also featured at Decameron Isla Palma - All inclusive.

This Isla Palma property is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Africa Restaurant - This restaurant serves dinner only.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: WiFi (COP 10,000 per hour)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • A beach bar
  • A restaurant

Restaurants on site

  • Africa Restaurant

Things to do

  • Health club
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Windsurfing

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via boat and shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: COP 10000 per hour (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Decameron Isla Palma
Decameron Isla Palma All Inclusive
Isla Palma Decameron
Decameron Hotel Isla Palma
Decameron Isla Palma Hotel Isla Palma
Decameron Isla Palma All-inclusive property
cameron Isla Palma Inclusive
Decameron Isla Palma
Decameron Isla Palma All inclusive
Decameron Isla Palma - All inclusive Isla Palma
Decameron Isla Palma - All inclusive All-inclusive property

Decameron Isla Palma - All inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Reena Zapata

Disliked: Property conditions & facilities, room comfort
The location is paradise but the rooms are not particularly nice. The bathroom is appalling. I have travelled extensively and this in my opinion deserves a 2 out of 5. It was big but ancient ( the decor). It stank of cleaning products that had been used to clean the room. The food was mediocre - greasy and not nice. The food at the restaurant by the other end of the hotel which served fried fish and rice was much better. The liquor was DISGUSTING. Please Serve less liquor but better quality if you want to attract more clients or at least offer wine menu that clients would be willing to pay for. The music is too loud and not to everyone’s taste.
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Hotel con bonita playa

Algo costoso, pero valió la pena
Verified

4/10 Poor

carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Una vista espectacular

Lo mejor las playas , y la atencion del personal, es un 3 estrellas con una inmejorable vista. Creo que es un hotel para colombianos , en cuanto a costumbres , comidas, etc etc , que un all inclusive ,
Verified

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy bien

Buen servicio, deficiencias en conexion WIFI
Verified

8/10 Good

JORGE ANDRES

Liked: Cleanliness, staff & service

Recomendado

Negativo : Al hotel le faltan reparaciones locativas, la habitación no era la de la reserva . Falta más comida de mar para ser hotel en una isla. Positivo : el personal se esmera por hacerte sentir bien , la playa es ideal para niños, el personal de shows está pendiente de las actividades. En general se recomienda este hotel, gente amable y buena playa, algunos puntos por mejorar pero no te dañan la estancia en este paradisiaco lugar del caribe colombiano .
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo lugar

La pasamos muy bien, pension completa, juegos nauticos y playas increibles
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos de la civilización ...mucho descanso

Comida excelente,variada,muy amables los empleados y puntualidad en todas las. Actividades
Verified

6/10 Okay

Martha

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

MODERNIZAR

Las playas espectaculares,la falla NO tiene piscina y la playa esta muy lejos,si Ud está buscando rumba está como davivienda. Es un sitio exclusivo para parejas,es hora de modernizarlo y mejorar la variedad de comidas y actividades Muchos espacios desaprovechados
Verified

6/10 Okay

Angela

Liked: Cleanliness

Lots of potential, no memorability.

If you are used to visiting luxury hotels this place is not for you, but if you want to relax in a warm, calm and beautiful beach and forget that the world exists enjoying simple but healthy and fresh food you're going to be comfortable. The location has a lot of potential but it surely can use some remodeling. Definitely do the trip to the islands, it's worth every penny and take a good amount to pay for the fresh lobster ceviche, coco locos, and wonderful lunch at Baru. Beware of "extra charges" for the transportation to the island that are not included or announced in your reservation online. There was some funky smell that would come by from time to time mostly in the evenings, probably from the maintenance area. We also were awaken by some maintenance noises in the middle of the night. The waiters at the restaurant and the bar tenders were pretty nice, but definitely the front desk has ways to go in the customer service area, smiling in the customer service world goes a long way, never forget.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No muy bueno

Al llegar al hotel se presento un hecho lamentable porque según la administración del hotel el transporte para llegar y salir del hotel no se encontraba incluido en el pago que hice a Hoteles.com, una situación realmente desagradable que deben aclarar Ustedes con el Hotel.
Verified

10/10 Excellent

kani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar soñado

Increible entorno. Hotel sencillo, pero adecuado para el lugar. Atencion maravillosa. Nadie debe perdersere la oportiunidad de conocerlo. Felicito todo el personal, le ponen mucha voluntad. La comida es variada (no hay que olvidar que el hotel esta a 20 minutos del continente).Muy bueno el gimnasio. Increible la caminata ecologica, que la recomiendo altamente. Interesante el viaje desde Cartagena hasta el hotel. Todo perfecto!
Verified

6/10 Okay

Thiago

Liked: Cleanliness, room comfort

Bom hotel com péssima comida

Ficamos hospedados no Decameron Isla Palma por 5 dias, o hotel é maravilhoso, toda a equipe muito boa e solícita, a ilha é paradisíaca mas o all inclusive oferecido pelo hotel, deixa a desejar. O almoço é muito ruim, muito mesmo, de bandejao de 9,99 e o jantar é razoável. Não há comida disponível o tempo todo, tem horário certo até para lanches, sem opção de petiscos a qualquer hora. Essa é uma falha que pode ser corrigida que não agrega muito custo mas muito valor. Tirando a alimentação, o hotel é maravilhoso. Vale a pena aproveitar.
Verified

8/10 Good

Monica

The beach pays the stay.

The beach pays the stay. The hotel needs maintenance.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Hotel Isla Palma

El viaje muy agradable, el hotel hermoso, la atencion del personal muy buena. Deben prestar atencion en la limpieza de las habitaciones
Verified

4/10 Poor

Vic

Disliked: Property conditions & facilities, room comfort

Hotel is in a poor state of repair.

The hotel is in a good location but is in a poor state of repair. The dolphin show never happened during our 4 day stay. They advertise tours to neighboring islands but they don't go when only a few people want to go. We had to pay for the empty seats in order to go on a tour. There is little to do at the hotel location and it gets boring after one day. I would recommend staying in Cartagena and taking a boat tour from there if you want to go to to the islands, snorkling or diving. I would not use this hotel in the future.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclusividad sin lujos en hermosa isla

Vuelvo en cuanto pueda! La cantidad reducida de pasajeros que alberga, y la buena calidad del servicio han hecho que la atención fuera personalizada y compensara por ejemplo un servicio simple y natural en las comidas. La dificultad del Internet Satelital (caro) y el aislamiento de la isla, construyen un espacio de descanso y contemplación impensable en hoteles mas grandes y lujosos. Y lo MAGNIFICO! , los paseos por las islas y las experiencias de buceo que nos brindó Jorge. Si tenés ganas de probar alguna vez que es esto del buceo con tanque, no dejes de ir a Isla Palma y pedirle a Jorge un buceo de bautismo. En mis años de buzo deportivo (12), he conocido solo otro instructor PADI , que además de amar lo que hace, logre que pierdas tus temores y disfrutes de esa experiencia de entrar en otra dimensión con tanto cuidado. l complemento de los delfines al alcance de tu mano pero cuidados y respetados por su instructora, hicieron de nuestra experiencia en Decameron Isla Palma una de esas inolvidables.
Verified

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, room comfort
En términos generales la relación precio-calidad es adecuada, es una opción relativamente barata y por lo tanto no se puede exigir servicio e infrastructura de un hotel de lujo, porque no lo es. La ubicación es un poco trasmano, 3horas por tierra en bus y media hora en lancha rapida. La isla esta bien pero no es maravillosa. La playa no es la mejor del mundo, es pequeña, muy angosta y por lo tanto la gente esta un poco amontonada. Muy buena la atención del personal, muy correctos, atentos y respetuosos, muy buena onda Ismael el encargado de los deportes acuaticos. Recomendado el tour de snorkel que si bien no esta incluido en el precio y debe ser abonado aparte es de lo mejor que ofrece la isla. Considerando que se trata de un isla relativamente aislada, la calidad y variedad de la comida es muy buena, vegetales, carnes, pescados, frutas. La habitaciones dicen tener "vista a la playa o a los jardines" lo cual no es exactamente asi. Pocas habitaciones tienen ventanas, digamos que la vista al jardin (que no es precisamente un jardin, sino vegetacion salvaje) es solamente si se tiene la puerta del dormitorio abierta. Viajamos en pareja y con un bebe de 10 meses, la habitacion era muy grande y comoda y nos facilitaron cuna y todo lo necesario para el bebé. Si se está buscando vacaciones de lujo en una playa paradisiaca este no es el lugar. Si se busca un lugar tranquilo donde descansar a un precio conveniente por 3 o 4 dias esta si seria la opcion.
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nuestro tiempo en Isla Palma fue magnifico. La gente super atentos y pendientes de todos los detalles.Yo lo recomiendo ampliamente.
Verified

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities

CUATRO DIAS EN EL PARAISO.

TUBE LA SUERTE DE CONOCER ESTE LUGAR MUY LINDO EN EL CARIBE COLOMBIANO,LAS PLAYAS QUE TIENE LA ISLA DE PALMA REALMENTE SON MUI LINDAS POR LA MAÑANA NO HAY VIENTO Y SE PUEDE DISFRUTAR DE LAS DOS PLAYAS YA QUE ESTA FORMADA POR UN CAYO,PERO POR LA TARDE SE PONE VENTOSO Y SE DISFRUTA LA PLAYA QUE ESTA DEL OTRO LADO DEL CAYO YA QUE POR ALLI NO SOPLA EL VIENTO,EL HOTEL ESTA MUY BIEN DECORADO TODO CON UN ESTILO MUY RUSTICO HAY SILLONES POR TODOS LADOS PARA DESCANSAR,LA ATENCION DEL PERSONAL ES EXELENTE SON TODOS MUY AMABLES Y RESPETUOSOS,HAY QUE TENER ENCUENTA QUE LA GRAN MAYORIA DE LA GENTE QUE TRAVAJA EN EL HOTEL SON NATIVOS DE LA SONA, LA COMIDA NO ES MUY VARIADA PERO SE PERO ESTA BIEN,EL SHOW QUE HACEN CAMILA Y FIONA LOS DOS DELFINES QUE TIENEN EN LA ISLA ES MUY LINDO Y ENTRETENIDO,POR LAS NOCHES LA GENTE QUE TRAVAJA EN EL LUGAR HACEN UN SHOW VARIADO Y DIVERTIDO, YO ESTUBE HOSPEDADO EN EL HOTEL LA PRIMER QUINCENA DE MARZO Y LE RECOMIENDO ALAS PERSONAS QUE DECIDAN VISITAR LA ISLA DE PALMA O COLOMBIA QUE TRATEN DE DISFRUTAR LA PLAYA POR LA MAÑANA TEMPRANO YA QUE NO HAY NADA DE VIENTO Y EL MAR PARECE UNA PILETA, POR QUE A ESO DE LAS 14HS.ENPIESAN A SOPLAR LOS VIENTOS ALISIOS Y ES MEDIO MOLESTO PERMANESER EN LA PLAYA.(RECOMIENDO VISITAR LA ISLA YA QUE ES UN LUGAR IDEAL PARA DESCANSAR Y DISFRUTAR DE LA PLAYA).
Verified

2/10 Terrible

r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL ISLA PALMA IS BAD!!

the first thing is the bus driver in the three hour bus journey is a lunatic, the food in the hotel is terrible! the choice is very bad, the beds are uncomfortable. i complained along with everybody else and said i wanted to levae the hotel. to their credit they tried to help and gave me a free massage, but after a day or two it was the same rubbish. the colombian people dont complain and accept a lot, i didnt expect 5 star, but this was barely 2 star. this is my first bad review ever and i just wanted to warn people how bad this is.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

almeno una volta nella vita

il soggiorno presso questo hotel: da sogno. l'isola è incantevole, con una spiaggia bellissima e tutto è reso ancora più bello dal servizio efficiente dell'hotel. il cibo è ottimo, c'è molta varietà e abbondanza. consiglierei questo hotel a tutti, un'esperienza indimenticabile
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Prisoners Paradise

traumhafte Lage auf Mininsel in Karibik, ABER alles was schön ist, ist nicht erlaubt; z.B. Schwimmen im Meer ausserhalb des Nichtschwimmerbereichs, oder Besuch des Strands oder Piers nach Anbruch der Dunkelheit. Nur geeignet für Familien mit kleinen Kindern und Spanischkenntnissen, da das hilfsbereite Personal nur Spanisch spricht.
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private Caribbean Resort Island

Private, quiet and secluded Caribbean resort island with great customer service and accommodations. Very nice!
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Decameron Isla Palma

Las instalaciones y sus alrededores no tienen buen mantenimiento. La calidad y cantidad en las bebidas no es buena. Solo permanece abierto un bar de los 3 axistentes ( abren uno y cierran otro). No hay una buena variedad en los alimentos. En general no me encontré bien en este hotel, comparado con el precio que pagué.
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO HAY QUE PERDERSELO !!!

LAS HABITACIONES AMPLIAS, LE OBJETO QUE SE ESCUCHA TODO LO QUE PASA EN EL CUARTO DE AL LADO, ATENCION MUY BUENA, LUGAR MUY BUENO, COMIDA MUY BUENA, EXCELENTE LUGAR PARA PAREJAS Y PARA DESCANSAR