"Staff were helpful and turndown service was nice. I would recommend having breakfast elsewhere as buffet is poor and overpriced. Also, note that this ... " More
11 Sep 2023 by Hotel General Manager
Dear Mr. Fahim,Thank you for your grades and comment of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat EtiGeneral Manager
2 Oct 2022 by Erman Ocak
Dear Guest, Thank you for sharing your experience from your recent stay with us at Pera Palace Hotel.Your valuable feedback is important to ensure that we continually deliver the service Pera Palace Hotel is renowned for and exceed your expectations for future visits. I was concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apology for the inconvenience you have experienced during your stay. I have noted all your comments and passed on to the concern managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Thank you for bringing these incidents into my attention. Once again, thank you for taking the time to post your review.We look forward to welcoming you back on your return to Pera Palace HotelSincerely, Erman OcakFront Office Manager
29 Mar 2022 by Erman Ocak
Dear Guest, Thank you for your most valuable time to tell us about your experience during your stay at the Pera Palace Hotel. I am pleased that you found the hotel and the services as well as our location to be exceptional. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Erman Ocak Front Office Manager
25 Nov 2019 by Ahmet Bayar
Dear Guest, We would like to take this opportunity to thank you for posting a review on ebookers.com with regards to your recent stay at Pera Palace Hotel.I am very pleased to learn that you enjoyed our heritage building, its history and most importantly the well being feeling we are trying to create through our warm welcome since the first moment our guests arrive to the hotel. Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar Front Office Manager
20 Aug 2023 by Hotel General Manager
Chère Madame Pamela,Merci pour vos notes et votre commentaire sur l'hôtel Pera Palace. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir très bientôt.Sincèrement,Murat EtiDirecteur Général
14 Jun 2022 by Erman Ocak
Dear Guest, We are pleased to read that you had enjoyed your stay at Pera Palace and were impressed with our facilities, history and hospitable service of our team. Guest satisfaction and maintaining a high level of service is our utmost priority; It is always so pleasing when a guest takes the time to recognize exceptional service and we will have pleasure in sharing your comments and your words means a lot to us. We look forward to welcoming you back to our hotel on many more occasions. Best Regards, Erman Ocak Front Office Manager
11 Aug 2019 by Ahmet Bayar
Dear Guest Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience.I have noted your comment and passed on to the concerned managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager
10 Aug 2019 by Ahmet Bayar
Dear Guest, We are truly disappointed to hear that your experience within the Pera Palace Hotel was below your expectation.I would like to outline that your comments are extremely important to us as we contantly strive to provide the best standards to our valuable guest. We would appreciate if you could contact with us, regarding your lost items.Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager
19 Jun 2019 by Ahmet Bayar
Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager
22 Oct 2018 by Ahmet Bayar
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We don't find words enough to express our gratitude for your kind words, We always strive to exceed our guests’ expectations and make their experience memorable and special. We hope that your travel plans bring you to the Hotel again in the near future. Kind regards,Ahmet Bayar Front Office Manager
Pera Palace Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A library, a terrace, and tour or ticket assistance are also featured at the luxury Pera Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Pera Palace Hotel offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (complimentary) are also available.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Pera Palace Hotel has a restaurant on site.
Agatha Restaurant – This restaurant specialises in local and international cuisine and only serves breakfast. Open daily.
Kubbeli Lounge – This brasserie specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Paşa – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 6 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pera Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
