See all properties

Surmeli Istanbul Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Surmeli Istanbul Hotel

Front of property – evening/night
Outdoor pool
Lobby sitting area
Interior detail
Daily buffet breakfast for a fee

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349
  • Place, Astoria Istanbul Shopping Center
    ‪5 min walk‬
  • Place, Mecidiyekoy Square
    ‪12 min walk‬
  • Place, Trump Towers Istanbul
    ‪13 min walk‬
  • Airport, Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Large Single Murphy Bed
  • Free Wi-Fi

Similar properties

Terrace/patio
DoubleTree By Hilton Istanbul Gayrettepe
Şişli
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 741 reviews
The price is €123
includes taxes & fees
22 Jun - 23 Jun
DoubleTree By Hilton Istanbul Gayrettepe

About this property

Surmeli Istanbul Hotel

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Surmeli Istanbul Hotel offers 201 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a children's pool.
With your stay at Surmeli Istanbul Hotel, you'll be connected to the convention center and within walking distance of Mecidiyekoy Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Ruga Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute drive from Bosphorus and 7 minutes from Taksim Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A children's pool, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Surmeli Istanbul Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Istanbul hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ruga Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Handrails in hallways
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1954
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 668 reviews
Rating 8 - Good. 175 out of 668 reviews
Rating 6 - Okay. 134 out of 668 reviews
Rating 4 - Poor. 89 out of 668 reviews
Rating 2 - Terrible. 129 out of 668 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

SHAHNAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Omar Bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dirty One star only
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Mohamed a

Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022
Verified

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Sait Refik

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi devamlı kesiliyor, onun dışında memnun kaldım.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

hayrettin murat

Disliked: Cleanliness, staff & service
yeme icme kazik fiyatlar
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Ünal

Liked: Staff & service
Disliked: Cleanliness, amenities
Oda kirli ve kokuyordu Ekstradan otopark ücreti alıyorlar bu nasıl 5 yıldızlı otel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vedat

Liked: Cleanliness, amenities, property conditions & facilities
Preis Leistung super.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

JAWED

Disliked: Staff & service, property conditions & facilities, room comfort
İstanbul’da şimdiye kadar kaldığım en kötü oteldi. Gerçekten çok kötüydü ve hiç beğenmedim. Fotoğraflarda gösterdikleri gibi değildi, gerçek hali çok farklıydı. Fiyatı çok pahalı, hizmet kötü ve her yer temiz değildi. Hatta banyo bile temiz değildi. Otel çok eski. Her şey çok kötüydü ve bu fiyata kesinlikle değmez. Hiç memnun kalmadım. Bir daha asla oraya gitmem
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christoph

Keine Klimaanlage, Frühstück unterdurchschnittlich
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Neslihan

Disliked: Property conditions & facilities, room comfort
Mini ba
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

seval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personel ilgili, odalar temiz , yatakları rahat
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Peer

Disliked: Property conditions & facilities, room comfort

basic

altes hotel die empfangshalle ist schön die zimmer eher 2 sterne parken nur gegen gebühr
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Züleyha

Liked: Cleanliness

Temizlik ve konum için tercih edilebilir.

Odalar kırık dökük değil ama eski, otopark dan 300 TL ödeme aldılar bence gereksizdi. Genel olarak odalar temizdi.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Murat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kesinlikle birdaha konaklama yapmam

Hayatımda ilk defa konaklama yaptığım bir otelin otoparkına ücret ödedim,otoparkı ücretli…inanılmaz gürültülü ses yalıtımı yok gibi,aynı kattaki diğer odaların kapıları açılıp kapandığında rahatlıkla duyabiliyorsunuz,temizlik ekibi odalara ansızın dalabiliyor,biz odadayken kapıyı açıp girdiler bu hiç hoş değildi,aynı hareketi ertesi gün yan tarafımızdaki odayada yaptılar ve tartışma yaşandı,kötü bir konaklama deneyimi oldu bizim için,kesinlikle birdaha konaklama yapmayı düşünmüyoruz …
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Ridvan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Vasatın vasatı

Yanlış oda tahsis ettiler sonra o oda dolu çıktı. Başka oda verdiler. Onunda kliması sıcak üflemiyordu. Camlardan sürekli soğuk geliyor. Odamızı değiştirdiler. Hamam, sauna.. vs hepsi tadilattaymış. hiç bir tanesini kullanamadık. Genel olarak vasatın vasatı geçti
Stayed 1 night in Dec 2024
Verified

8/10 Good

Didem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel devamlı tercıh ettıgım yer hızmet be personel testoran personeli özellikle cok ıyı be temızlık guzel
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Bülent

Vi tackar så mycket till Suleyman, som jobbar på nätterna för hans vänlighet och trevlighet
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Başta kötü yorumlardan etkilenip iptal etmeyi planlamıştım ancak otele gittiğimde iyi bir ambiyans ile karşılaştım, anladığım kadarıyla otel eski bir otel ancak yenilenmiş gibi görünüyor fakat duvarlar çok ses geçiriyor, yan odada konaklayan ailenin telefonunun klavye sesini dahi duyabiliyordum ve diğer odada sürekli ağlayan bir çocuk vardı, saatlerce ağladı. Duvarların ses geçirgenliği dışında kötü bir deneyim yaşadığımı söyleyemem.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Betül

Disliked: Cleanliness, staff & service, room comfort

Kahvaltı

Biz 2016 da eşimle gene aynı otelde konaklama yapmıştık bayıldık gerçekten kahvaltı menüsü geniş harıka idi ama bu sefer deneyimde çok kötüydü 5 yıldız değil 2 yıldız otel kahvaltısı gıbı
Stayed 2 nights in Nov 2024

Hotels

Flights

Cars

Packages

Holiday Rentals