16 Sep 2018 by Kumsal KIR
Dear Our Valuable Guest, Thank you for taking the time to leave your review Feedback is extremely important to us Thank you for sharing your experience at The Ritz-Carlton, Istanbul with us and hope to welcome you back again soon. Sincerely, Kumsal KIR Reservations & ERS Supervisor
15 Apr 2024 by Ela Ergin
Dear Mr. Roger,We extend our sincerest gratitude to you, on behalf of all Ladies and Gentlemen, for selectingThe Ritz-Carlton, Istanbul for your recent stay. I deeply regret that your stay with us did notmeet your expectations, and we sincerely apologize for the inconvenience you have experienced during your stay.Please be ensured that we always aim to provide our valued guests with the finest service and facilities. We are deeply sorry that these renovations were a detriment to your stay. We are hoping to make up for the inconvenience in your next stays.We look forward to the pleasure of welcoming you back to the Ritz-Carlton, Istanbul soon.Sincerely,Ela Ergin General Manager
4 Apr 2022 by The Ritz-Carlton,Istanbul
Dear Musehar, On behalf of the entire hotel team, I want to thank you for sharing about experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with department leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Ezgi Yörük Marketing Manager The Ritz-Carlton,Istanbul
12 Dec 2019 by Başak İza Erbilek
Dear Valuable Guest, Thank you for sharing your wonderful comments with travel community. We strive to be your home away from home. Hope to welcome you back whenever your travels brings to Istanbul. Kind Regards, Başak İza Erbilek Digital Marketing and Ecommer Executive
The Ritz-Carlton, Istanbul offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 5 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A seasonal outdoor pool, a 24-hour fitness centre, and a sauna are also featured at the luxury The Ritz-Carlton, Istanbul. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
The Ritz-Carlton, Istanbul offers 239 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate dining areas and includes dining tables. Tempur-Pedic beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Atölye Restaurant – This restaurant specialises in international cuisine and only serves dinner.
Bleu Bar – Overlooking the ocean, this bar serves lunch, dinner and light fare. Open daily.
Vakko L'Atelier – This brasserie serves lunch and light fare. Open daily.
The Roof Restaurant & Bar – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Nobu Restaurant – This theme restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.
An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Ritz-Carlton, Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass, PayPal, Masterpass and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and UnionPay QuickPass. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
