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"Clean hotel, good food, close to a train station, good prices, and excellent service " More

By a verified traveller on Thu 26 Dec 2019

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Superior Room, 1 Double or 2 Single Beds, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double or 2 Single Beds, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Connected Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury King Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Craton Hotel, you're just a quick walk from Istanbul Cevahir Shopping and Entertainment Centre. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Istanbul Cevahir Shopping and Entertainment Centre and a 4-minute drive from Bosphorus Bridge

The Craton Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Craton Hotel

Family (3)
1 out of 5
Is not a 5 star hotel Smells of cigarettes all the time Poor breakfast

Posted by on 24 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by the craton

Hello dear guest, we sorry about this and work hardly to give you good services. Thank you for your comments.Regards.

4 out of 5
Clean hotel, good food, close to a train station, good prices, and excellent service

Posted by on 26 Dec 2019

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Comment from Hotel Management

4 Feb 2020 by The Craton

Hello dear guest, thank you for your good opinions about our hotel. We glad to see you next time. Regards.

Property Features

The Craton Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4316 square feet (401 square metres) and includes conference space. A sauna, spa services, and tour/ticket assistance are also featured at the business-friendly The Craton Hotel.

  • 127 guestrooms or units
  • 2 dining venues
  • 4316 sq ft of conference space
  • 401 sq. m of conference space
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Locker space
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Mecidiyekoy Station (0.1 km / 0.1 mi)
  • Metro station: Sisli Station (0.3 km / 0.2 mi)

Room Amenities

The Craton Hotel offers 127 accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Craton Istanbul
  • Craton Hotel Istanbul
  • Craton Hotel
  • Craton
  • Hotel The Craton Hotel Istanbul
  • Istanbul The Craton Hotel Hotel
  • Hotel The Craton Hotel
  • The Craton Hotel Istanbul
  • The Craton Hotel Hotel
  • The Craton Hotel Istanbul
  • The Craton Hotel Hotel Istanbul

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.