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Swissotel Buyuk Efes Izmir

5.0 star property
VIP Access

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Photo gallery for Swissotel Buyuk Efes Izmir

Indoor pool, seasonal outdoor pool
Property video
View from room
Reception
Daily buffet breakfast (EUR 20 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Gazi Osman Pasa Bulvari No:1, Izmir, Izmir, 35210
  • Place, Kordonboyu
    ‪5 min walk‬
  • Place, Kemeralti Market
    ‪13 min walk‬
  • Place, Konak Square
    ‪14 min walk‬
  • Airport, Izmir (ADB-Adnan Menderes)
    ‪20 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room City 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room City 1 King Bed

9.2 out of 10
Wonderful
(76 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room City Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room City Twin Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 85 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room Garden 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Family Room Garden 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Advantage Room City 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Advantage Room City 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Advantage Room City Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Advantage Room City Twin Bed

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Advantage Room Garden 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Advantage Room Garden 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Advantage Room Garden Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Advantage Room Garden Twin Bed

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room City View 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room City View 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Executive Room Garden King

Swiss Executive Room Garden King

Swiss Executive Room Garden King

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room Sea View 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room Sea View 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Garden View 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Business Suite Garden View 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite Sea View 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Business Suite Sea View 1 King Bed

  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

7.8 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss, Executive Twin Room, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Twin Room, 1 Double Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss Executive Room Garden Twin

1 bedroom, premium bedding, minibar, in-room safe

Swiss Executive Room Garden Twin

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

Presidential Suite, 1 King Bed with Sofa bed

  • 170 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Swissotel Buyuk Efes Izmir

Luxury hotel with 3 restaurants connected to the convention center in Izmir
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Swissotel Buyuk Efes Izmir offers 402 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Izmir hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Purovel Spa & Sport has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Swissotel Buyuk Efes Izmir's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Kordonboyu. You'll find features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Enjoy Turkish cuisine with garden views at Scappi, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, Swedish massages, or reflexology at Purovel Spa & Sport
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Kordonboyu and 15 minutes by foot from Izmir International Fair
  • Airport shuttle service available for a fee
Swissotel Buyuk Efes Izmir offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 78749 square feet (7316 square meters) and includes a conference center. A seasonal outdoor pool, a hot tub, and a fitness center are also featured at the luxury Swissotel Buyuk Efes Izmir. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Izmir hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Scappi - Overlooking the garden, this restaurant specializes in Turkish cuisine and serves breakfast, brunch, and lunch. Reservations are required.
Aquarium Mezzes & Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Cafe Swiss - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Scappi - Onsite rooftop bar. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 25 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 7 per day)
  • Valet parking on site (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 15 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquarium Mezzes & Grill
  • Cafe Swiss
  • Lobby Lounge
  • Scappi
  • Scappi

Things to do

  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (78,749 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to June 1 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from October 13 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Buyuk Efes Izmir

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 102 per vehicle (one-way, maximum occupancy 1)
  • Covered self parking fee: EUR 7 per day
  • Valet parking fee: EUR 7 per day
  • Nearby parking fee: EUR 25 per day(33 ft away; open 24 hours)
  • Rollaway bed fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Swissotel Buyuk Efes Izmir offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 10752
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swissotel Efes
Swissotel Efes Hotel
Swissotel Efes Hotel Izmir Grand
Swissotel Grand Efes Izmir
Swissotel Grand Efes Hotel Izmir
Swissotel Grand Efes Izmir Hotel Izmir
Swissotel Buyuk Efes Izmir Hotel
Swissotel Buyuk Efes Hotel
Swissotel Buyuk Efes Izmir
Swissotel Buyuk Efes
Swissotel Buyuk Efes Izmir Hotel
Swissotel Buyuk Efes Izmir Izmir
Swissotel Buyuk Efes Izmir Hotel Izmir

Reviews

Swissotel Buyuk Efes Izmir Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 938 out of 1250 reviews
Rating 8 - Good. 184 out of 1250 reviews
Rating 6 - Okay. 69 out of 1250 reviews
Rating 4 - Poor. 23 out of 1250 reviews
Rating 2 - Terrible. 36 out of 1250 reviews

Reviews

10/10 Excellent

Laddan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my fourth time staying ant this hotel. Better every time! 10/10!
Stayed 7 nights in Jul 2025

8/10 Good

BETHLEHEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmet Emrehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend just got home from our stay in this hotel, we had an absolutely wonderful week, the atmosphere is really calm and relaxing, the easy listening music in the lifts and around hotel/pool sets the tone, even had a man playing the piano which was lovely, the staff are really relaxed and friendly/helpful, the clients tend to be middle aged and all enjoying the peaceful days. The beds are so comfortable and the rooms very very nice and kept really clean, Food and drinks aren't cheap, but you should expect that in 5*, plenty of restaurants nearby to try out. There is a lot of security on all entrances, even body scanner's as you enter, it's another level of safe, even the lifts only operate with your room card, it makes you feel really safe, The walk by the seafront is beautiful, and we loved getting takeaway and sitting on the grass with the many locals and families enjoying the green spaces, I will advise you to remember your credit card for check-in, as they take a room deposit when you arrive, I didn't realize this and it caught me by surprise, didn't have my credit card, paid cash no problem. Overall we loved our stay and honestly couldn't find fault in hotel or staff, the area is also very nice, not a beach holiday in kustadasi, more a luxury holiday in a bustling city. Will definitely be going back and wouldn't hesitate to recommend to everyone.
Stayed 7 nights in Jul 2025

10/10 Excellent

Burak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so nice to stay , the hotel staff is very professional and helpful, everyone is friendly, they have spa and kids indoor and outdoor pool. Hotel and the rooms are very clean . I would highly recommend this place
Stayed 7 nights in Jul 2025

10/10 Excellent

KATRINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a city break in izmir
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with beautiful green space within the hotel. Beautiful pool and amazing breakfast. Great for a family. Clean and well appointed for a family with teens.
Stayed 2 nights in Jul 2025

10/10 Excellent

Khaled

Stayed 1 night in Jul 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

samm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, excellent customer service, very friendly staff, that ensure that you’re comfortable, and needs you may have are met. Highly highly recommend!
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception desk was great in accommodating an early checkin for me! Thank you Basak!
Stayed 2 nights in Jun 2025

2/10 Terrible

Abuzer

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is insanely pricey in this place. They charge for parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Buyuk Efes Gercekten Buyuksin

Everything was well thought out. Everything they served was delicious, even the simple things, from their tea to their coffee to just regular fries, they serve anytime around the pool or the lobby etc. I can easily say a lot more about the personnel, amazing. Service is what they lived for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swissotel is an exceptional hotel, with a luxurious aroma which you notice even outside and unique artwork throughout. We stayed in the family garden room and this was spacious and had a second toilet which was a surprise. The room was well maintained and had all the facilities you require to have an enjoyable stay. The only small downside is that whilst there was a balcony it didn’t have a seating area as it was too small to have a chair and table. All the employees were kind and attentive. The spa staff were absolutely amazing and I would highly recommend trying a treatment or two !!! 😁. Overall we had an amazing week at the Swissotel and I would highly recommend this hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Ece

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I recently stayed at Swissôtel in Izmir and was quite disappointed with the overall experience, especially given the high price point. The service was far from what you’d expect at a hotel of this caliber. Each day we encountered electrical issues — lights not working, air conditioning failing — and although maintenance was sent up every time, no one ever offered to move us to another room for convenience or comfort. Their approach to bottled water under the name of “sustainability” was questionable — they leave refilled bottles in the room, and there’s no clear indication of how clean or safe they are. Room service was also frustrating; it was often hard to reach anyone, and we ended up having to go downstairs ourselves just to find someone. Another major letdown was the inconsistency in their pet policy. While they seem strict about pets, the hotel was full of unsupervised kids running, yelling, and creating chaos in common areas — not exactly a peaceful or relaxing environment. Unfortunately, I wouldn’t recommend this hotel and don’t plan to return.
Stayed 10 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 7 nights in Jun 2025

8/10 Good

Lee

Stayed 4 nights in Jun 2025

10/10 Excellent

Ibrahim Caner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service by everyone
Stayed 6 nights in Jun 2025

10/10 Excellent

Umit

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Stayed 3 nights in May 2025

4/10 Poor

Giordano

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was expensive compared to other hotels in the area and still you don’t get breakfast and car parking included. Jet fountains in the swimming are broken with no sight on when they will repaired.
Stayed 2 nights in May 2025