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Grand Mercure Jakarta Harmoni

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Photo gallery for Grand Mercure Jakarta Harmoni

Suite (Penthouse)
Outdoor pool
A high-rise hotel with a prominent 'Grand Mercure' sign, multiple floors, and a modern architectural design.
A buffet with various food items, a long wooden table, and a modern interior design.
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Jl Hayam Wuruk No. 36-37, Jakarta, Jakarta, 10120
  • Place, Pasar Baru
    ‪11 min walk‬
  • Place, Merdeka Palace
    ‪17 min walk‬
  • Place, Istiqlal Mosque
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Business Suite, 1 Double Bed

Business Suite, 1 Double Bed

Business Suite, 1 Double Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table with fruit, and a city view.

Deluxe Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A modern bathroom with a large mirror, a sink, a shower, and a bedside table.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room, 1 King Bed Hollywood and Sofa

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Grand Deluxe Room, 1 King Bed Hollywood and Sofa

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room, 2 Single Beds and Sofa

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Grand Deluxe Room, 2 Single Beds and Sofa

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 115 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds

A hotel room with a bed, desk, chair, and a large window offering a city view.

Family Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Grand Mercure Jakarta Harmoni

Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Grand Mercure Jakarta Harmoni offers 483 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.
During your stay at Grand Mercure Jakarta Harmoni, you'll be within walking distance of Pasar Baru. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Harmoni Square
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from Bundaran HI and a few minutes from Grand Indonesia
Grand Mercure Jakarta Harmoni offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 15 meeting rooms. Event space at this hotel measures 35736 square feet (3320 square meters) and includes conference space. A fitness center, spa services, and gift shops/newsstands are also featured at the luxury Grand Mercure Jakarta Harmoni. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Harmoni Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Crystal Lounge - This lobby lounge specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Sky Lounge - This piano bar specializes in international cuisine and serves light fare only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 200,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Lounge
  • Harmoni Square
  • Sky Lounge

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 35,736 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Jakarta Harmoni

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 per person
  • Airport shuttle fee per child: IDR 385000 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Jakarta Harmoni offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Harmoni
Grand Mercure Harmoni Hotel
Grand Mercure Harmoni Hotel Jakarta
Grand Mercure Harmoni Jakarta
Grand Mercure Jakarta
Grand Mercure Jakarta Harmoni
Harmoni Jakarta
Jakarta Grand Mercure
Jakarta Harmoni
Grand Mercure Jakarta Harmoni Hotel
Grand Mercure Jakarta Harmoni Hotel
Grand Mercure Jakarta Harmoni Jakarta
Grand Mercure Jakarta Harmoni Hotel Jakarta

Grand Mercure Jakarta Harmoni Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 606 reviews
Rating 8 - Good. 278 out of 606 reviews
Rating 6 - Okay. 51 out of 606 reviews
Rating 4 - Poor. 16 out of 606 reviews
Rating 2 - Terrible. 10 out of 606 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zachary

Very curtious staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only Asian breakfast you need to add more choices to the breakfast menu
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CHUN YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and comfortable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ferozshah Bin Mohamed Sikandar

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

Great comfortable hotel with great staff. A lot of food options nearby too.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

VASANTHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast and Service.

The breakfast was excellent. they are very prompt with the cleaniness of the room and the staff are very friendly, always polite and ready to give a helping hand.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

VASANTHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel to stay when you are in jakarta.

Excellent service and very clean and professional service.
Stayed 16 nights in Apr 2025
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful, very clean, spacious and very safe,
Stayed 10 nights in Feb 2024
Verified

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be perfect if the check in and out procedures are much quicker.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Yok Fenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Masood

Liked: Cleanliness, staff & service, property conditions & facilities
is good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ye Kyaw Thuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel and great rooms. Nice and clean as you expect from the hotel. Central area and there is a construction site right opposite.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are very friendly and helpful!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

ardila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personal and good service
Verified

10/10 Excellent

Mandeepsingh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best !

It's my favourite go to place in Jakarta. Good sized rooms, super clean, breakfast spread is very elaborate. Try their bakery items in breakfast, it's a must. Good gym, swimming pool, sauna, steam it's just amazing.The staff is very polite, helpful. I highly recommend this hotel
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort

Another nice experience at Grand Mercure Harmoni.

A great stay overall. The best was the staff. Almost everyone I encountered was super friendly and helpful. The food is excellent and laundry service prompt and reasonable. The room itself is a bit dated and could use a refresh, but the bed was comfortable and shower was large and had no shortage of water pressure or hot water. Looking forward to another stay soon.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel

almost everything was good but tablewares cleaning condition, table service at restaurant on 1st floor was unsatisfied. I hope to pay attention to cleaning the tablewares and quickly setting the tables.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

LIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Hotel is of good standard for the money paid. Only complain is that there are too few hangers in the closet and the work chair slumps too much backwards and feels that I will fall over backwards.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Great overall. Shower coulda been a bit cleaner

The staff were great, food was okay but the room, especially the toilet could have been a bit cleaner. There were spots of mold in some spots in the shower.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Kim Hock

Liked: Amenities
"My recent stay was marred by two significant issues that impacted my trip. First, a major discrepancy occurred at check-in. I had a confirmation for a two-night stay including breakfast, but was informed the reservation was only for one night. I am concerned about what caused this error, as it reflects on the reliability of your booking process. Second, the integrity of my non-smoking room was compromised. The moment I opened the door, I noticed a distinct tobacco smell, which was later confirmed by visible burn marks on the carpet. This was disappointing and negatively affected my comfort. I must commend your staff for their friendly demeanor throughout. However, their positivity could not compensate for the core failures in reservation management and room quality control. I hope this feedback helps you improve your processes."
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No Non-smoking room at 4.30 pm

My group arrive at the hotel at 4.30 pm and was offer all smoking rooms and no non smoking rooms are available at 4.30 pm. Had to wait another 30 mins to check in and then was given a smoking room by mistake. I have to go back there to request again for non smoking room.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

TOMOHISA

Liked: Cleanliness, amenities, property conditions & facilities
I was given a card key for the 17th floor even though my room was on the 16th floor, I asked room service for breakfast and was left unattended for almost 30 minutes, and when I called to check on the situation, I was told to go to the restaurant and had an unscheduled buffet breakfast there (an apology was later given). Also, the cleaning staff lost the key card that I had left in my room while I was out, and the area around the hotel was extremely congested due to major road construction. I would not give the hotel a perfect score, but the facilities were good.
Stayed 4 nights in Nov 2023
Verified

4/10 Poor

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shower was not working well. Reported this matter but did not work on it until next day where i have to call them up again. Male Front office not friendly as the ladies.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but bad service from front desk service

Was dissapointed during check in. Called before i arrived asking for early check in ,The offer me 50% of room rate. When I reach earlier by 2hours was asking to pay full fair for the room so I could go in to the room else I have to wait 1hr 30min before i could go in the room. 2nd during check out, ask for transport to ky meeting place and from my meeting place to hotel. Arrangement is not done properply and have to wait 30min to check out. Dont think i would wan to stay at the hotel again for my travel. Its nice hotel. But the service at front desk could be betrer
Stayed 2 nights in Apr 2024