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Jerusalem Gardens Hotel

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Photo gallery for Jerusalem Gardens Hotel

Front of property
Lobby sitting area
Shower, free toiletries, hair dryer, towels
Lobby sitting area
Family Room, Multiple Beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Ze Ev Vilnai Street,4, Jerusalem, JRS, 93686
  • Place, International Convention Centre
    ‪7 min walk‬
  • Place, Knesset
    ‪15 min walk‬
  • Place, Machane Yehuda Market
    ‪4 min drive‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪47 min drive‬

Room options

View all photos for Executive Room

In-room safe, free WiFi

Executive Room

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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Exterior
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  • Breakfast included
  • Spa
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3.9 out of 5, Good, 539 reviews
The price is €176
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About this property

Jerusalem Gardens Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Jerusalem Gardens Hotel offers 180 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Jerusalem Gardens Hotel, you'll be within walking distance of Hebrew University of Jerusalem. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Hebrew University of Jerusalem and International Convention Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Jerusalem Gardens Hotel.

This 3-star Jerusalem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ILS 85 for adults and ILS 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 250.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 85 for adults and ILS 50 for children
  • Rollaway bed fee: ILS 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Gardens Hotel Jerusalem
Gardens Jerusalem
Hotel Jerusalem Gardens
Jerusalem Gardens
Jerusalem Gardens Hotel
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Spa
Jerusalem Gardens Hotel Hotel
Jerusalem Gardens Hotel Jerusalem
Jerusalem Gardens Hotel Hotel Jerusalem

Jerusalem Gardens Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 136 out of 781 reviews
Rating 8 - Good. 287 out of 781 reviews
Rating 6 - Okay. 200 out of 781 reviews
Rating 4 - Poor. 92 out of 781 reviews
Rating 2 - Terrible. 66 out of 781 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

athene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property - Good location - Discounted price due to construction - Paid parking close but not onsite
Stayed 1 night in Dec 2024
Verified

4/10 Poor

beila

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very poor service all along the stay!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

KERRY

Liked: Staff & service
Disliked: Property conditions & facilities
Area outside undergoing renovations except nothing happening at this due to war conditions. Hotel very old which was very evident. Restaurant facilities very good
Verified

2/10 Terrible

joey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs renovation desperately
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Lelti

Liked: Cleanliness, staff & service
Nice customer service
Verified

6/10 Okay

KERRY

Liked: Staff & service
Disliked: Property conditions & facilities
Area around hotel being renovated except no work being done due to war situation.
Stayed 5 nights in May 2024
Verified

6/10 Okay

Chaim

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great staff but on street paid parking only

I visit several times per year but this time I had to park on the street which cost me 3 tickets and over $150. Staff always great. no ramp up entrance for luggage & no more "happy" hour. Great location.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Tal

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is actually a construction site. The pool, gym and parking are gone. The room itself was updated, big and nice. Elevators are new too.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Lois

Liked: Cleanliness, staff & service
the property is a short walk to the light rail and one stop to the train station that can take you anywhere you want to go in Israel. The property has undergone some renovation but the rooms are dated, though they are comfortable and met our needs. Cost of the room was affordable. We had Friday night meals, which were $45/person. Shabbat lunch is the same price.
Verified

6/10 Okay

Richard

Liked: Staff & service
Poor parking.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Muyaser

Disliked: Cleanliness
Not clean hotel smells very bad very expensive and the people they were resident in the hotel. They were aggressive ..
Stayed 1 night in Oct 2023
Verified

8/10 Good

Asher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well supplied with toiletries. Received coupon for free coffee and pastry, but the dining room opened at 9 and we were out before 9 am. The pool and spa were being repaired, so we didnt get to use them
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Eliezer

Liked: Cleanliness, staff & service, room comfort

Heavy drilling noise early in the morning.

Overall the staff were good, however there is building works just outside the hotel and works start from 7am, and this was heavy drilling on a rock, I couldn’t sleep in anymore. nevertheless it’s located quite close to centre and it was reasonable price.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Meir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
Stayed 5 nights in Aug 2023
Verified

4/10 Poor

cesar

Disliked: Staff & service, property conditions & facilities
People very unpleasant
Stayed 2 nights in May 2023
Verified

6/10 Okay

ari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
they should have made it much more clear that the property was very loud due to construction. Also, the check in process was a big problem since the hotel did not have the guest listed in their system
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel with lame front desk help

Under construction. Wasn’t able to use pool or facilities. Manager at front desk blamed me for not knowing about pool in a very rude and condescending way. Was t worth the money even if it had a pool. Run down slightly grungy room.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

David

Liked: Cleanliness

Hotel in midst of renovations....

We have stayed at Jerusalem gardens a few times before, but this time we were disappointed. When making our booking we did note that there would be no pool or exercise room because of renovations. However we soon discovered that there were a few other drawbacks to the renovations, including significant noise starting 8:30AM, which made it impossible to stay in our room; and no parking available. The breakfast was barely average. Other things that one expects from decent hotels -- like internet and the ability to checkout at noon were not available.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Abraham

Disliked: Cleanliness, amenities, property conditions & facilities
First off, the website says there is parking. Before I booked, I called to confirm that there is parking, which they confirmed. I show up last night, low and behold there’s no parking. Come into the hotel, security guard is completely spaced out, need to summon someone to check me in. The lobby looks shabby. Then it goes from bad to worse. Come to the room, the bathroom is has patched holes, the grout is gross, and the bathtub is tiny. The lamp shades have good caked on, there is a pacifier on the floor, indicating they didn’t clean the room. But then things go from bad to worse, I take the blanket off the bed to lay down and the sheets are stained!?!?! This was beyond awful. The price was good, if the hotel was clean. Wouldn’t even mind the shabbiness, but the dirt!!!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
tout était parfait
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities
personnel et chambre
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Maurice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
L’hôtel est en travaux…une partie des chambres sont rénovées et d’autres non et on est tombé sur des chambres anciennes qui nécessite une bonne rénovation… Par contre le personnel est très à l’écoute et sympathique
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

TAMIR

Disliked: Cleanliness, property conditions & facilities
.
Stayed 5 nights in May 2023