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National Hotel Jerusalem

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Photo gallery for National Hotel Jerusalem

Property entrance
Lobby
In-room safe, desk, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; barbecue
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Al Zahra Street 4, Jerusalem, 972000
  • Place, Damascus Gate
    ‪10 min walk‬
  • Place, Temple Mount
    ‪12 min walk‬
  • Place, Al-Aqsa Mosque
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪54 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, free WiFi

Junior Suite, 1 King Bed

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Family (Double + Single)

View from room

Standard Family (Double + Single)

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(26 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Family (Double + Twin)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Family (Double + Twin)

  • City view
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

National Hotel Jerusalem

A restaurant, a 24-hour fitness center, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
National Hotel Jerusalem offers 120 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at National Hotel Jerusalem. During your stay, you're just a quick walk from Garden Tomb. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Enjoy barbecue while dining at AlWatani Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Steps from Mount Herzl and 6 minutes by foot from Garden Tomb
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and gift shops/newsstands are also featured at the luxury National Hotel Jerusalem. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Jerusalem hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
AlWatani Restaurant - This restaurant specializes in barbecue and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (ILS 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: ILS 70 for adults and ILS 70 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AlWatani Restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: ILS 282

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 200.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old
  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 70 for adults and ILS 70 for children
  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self parking fee: ILS 40 per day
  • Late check-out fee: ILS 282
  • Rollaway bed fee: ILS 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
National Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel National Jerusalem
Jerusalem National
Jerusalem National Hotel
National Hotel Jerusalem
National Jerusalem
National Jerusalem Hotel
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

National Hotel Jerusalem Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 378 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Aaron

Liked: Cleanliness
Good clean rooms close to the old city
Stayed 5 nights in Feb 2026

10/10 Excellent

Karissa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, staff were very hwlpful and kind. Restaurant on the roof is beautiful and delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

Bo

Stayed 1 night in Jan 2026

4/10 Poor

wolfgang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't tryout the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Excellent work
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed Yakub

Stayed 5 nights in Dec 2025

8/10 Good

Norma

Stayed 2 nights in Jan 2026

10/10 Excellent

Norma

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist staff Sami and the rest of the team were absolutely amazing and very professional. I’d recommend this hotel to anyone who travels to Jerusalem.
Stayed 1 night in Jan 2026

8/10 Good

Basel Ibrahim

Stayed 1 night in Jan 2026

10/10 Excellent

Muhammad Faisal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay with Some Room for Improvement I stayed here recently and overall, it was an okay experience. The room was clean, which was a positive start. However, after taking a shower, water leaked out from the shower area, and the entire toilet floor got flooded. I ended up spending a bit of time cleaning it up, which was quite inconvenient. The towel provided was incredibly small – almost the size of a handkerchief. That wasn’t ideal, especially when you need a proper-sized towel after a shower. The internet speed was frustratingly slow, which made it difficult to do anything online. Breakfast was decent but didn’t stand out – it could definitely be improved. Also, I was disappointed that they didn’t provide even a small complimentary water bottle upon arrival, which is usually a nice touch. On the positive side, the location was excellent, with shops nearby, and the staff were very friendly and helpful. The reception team was especially accommodating, which was nice. A couple of other things to note: the duvet provided was quite small. When I asked for a double duvet, they gave me another single one, which didn’t really solve the issue. All in all, it wasn’t a terrible stay, but there are definitely some areas that could be improved for a better experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Faheem

Stayed 1 night in Dec 2025

2/10 Terrible

Olga

Stayed 4 nights in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location was great! We needed a remote for the tv and within a few hours one was provided and a service worker helped make it work. I requested a tea kettle a couple of times and was told one would be delivered. That never happened. Parking was well explained and everyone was helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Sadi

Stayed 9 nights in Nov 2025

6/10 Okay

Dr.Subhi

Liked: Staff & service
So far so good
Stayed 1 night in Dec 2025

10/10 Excellent

Abdelrahman

Stayed 1 night in Dec 2025

10/10 Excellent

VENKATESA

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

6/10 Okay

Marcus

Disliked: Amenities
Staff, room, location
Stayed 4 nights in Nov 2025

8/10 Good

Ajay

Stayed 1 night in Nov 2025

6/10 Okay

Mordechai

good
Stayed 6 nights in Nov 2025

10/10 Excellent

Naresh, Daly City

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Nov 2025