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Wellspring by Silks Jiao Xi

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Outdoor pool, pool loungers
Japanese Tatami Room | Bathroom
Interior entrance
Deep-soaking bathtub
Interior entrance
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Jiaosi Hot Springs

Take advantage of a poolside bar, a terrace and a library at Wellspring by Silks Jiao Xi. For some rest and relaxation, visit the 2 hot springs or the hot tub. The on-site Japanese cuisine restaurant, Mihan restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and 2 bars.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 67, Wenquan Rd, Jiaoxi, Yilan County, 264
  • Place, Tangweigou Hot Springs Park
    ‪3 min walk‬
  • Place, Jiaosi Hot Springs
    ‪5 min walk‬
  • Place, Jiaoxi Hot Spring Visitor Center
    ‪5 min walk‬
  • Airport, Taipei (TSA-Songshan)
    ‪92 min drive‬

Room options

View all photos for Superior King Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Twin

Family Twin

Family Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Hollywood Suite - King

Hollywood Suite - King

Hollywood Suite - King

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Twin Bed

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Bed

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite

Corner Suite

Corner Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, soundproofing, free cots/infant beds

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese Tatami Room

Japanese Tatami Room

Japanese Tatami Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Double Suite

In-room safe, desk, soundproofing, free cots/infant beds

Hollywood Double Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Suite

Living area

Family Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite

In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner Suite

In-room safe, desk, soundproofing, free cots/infant beds

Corner Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Japanese Tatami Room

In-room safe, desk, soundproofing, free cots/infant beds

Japanese Tatami Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Wellspring by Silks Jiao Xi

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a poolside bar, a hot tub, and concierge services are onsite.
Wellspring by Silks Jiao Xi offers 122 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 7:30 AM and 11:30 PM.
Our customers tell us they can't get enough of the helpful staff at Wellspring by Silks Jiao Xi. During your stay, you're just a quick walk from Jiaosi Hot Springs. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Japanese cuisine while dining at Mihan restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs
  • Just a 4-minute walk from Tangweigou Hot Springs Park and 6 minutes by foot from Jiaosi Hot Springs
  • Free local-area shuttle service
Wellspring by Silks Jiao Xi offers its guests hot springs, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Wellspring by Silks Jiao Xi. Self parking is free.

This 4.5-star Jiaoxi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Mihan restaurant - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: TWD 800 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mihan restaurant

Things to do

  • 2 hot springs
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:30 AM - 11:30 PM
  • Hot springs water temperature - 39 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TWD 800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 7:30 AM to 11:30 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Wellspring Silks Hotel Jiaoxi
Wellspring Silks Hotel
Wellspring Silks Jiaoxi
Wellspring Silks
Wellspring by Silks
Wellspring by Silks Jiao Xi Hotel
Wellspring by Silks Jiao Xi Jiaoxi
Wellspring by Silks Jiao Xi Hotel Jiaoxi

Wellspring by Silks Jiao Xi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

peishan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended! I really like the design of the room, and the well design of the common area. Unlimited welcome drinks (tea, wine, ect) and snacks (cookies, cake, etc). Staff are very helpful, my son had nose bleeding in the lobby, they helped out right away, and sent an ice pack to us. Just the view of the hot spring in the balcony got blocked a bit (I think it is a security reason) and the bathroom sink is a bit limited. Also, the price is very beautiful, about $200+/night!
Stayed 1 night in Dec 2025

10/10 Excellent

DAQUN

Stayed 2 nights in Dec 2025

10/10 Excellent

Wen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast options, tons of amenities and the private hot spring bath is amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, decent breakfast, generous supplies, staff so welcoming & friendly, offered a room upgrade was very heartwarming, for sure will return.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chun-Yu Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and sweet. Everyone of them is professional and caring. I will strongly recommended it for other guests!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shao-Jie

Liked: Cleanliness, staff & service, amenities
What a wonderful experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, great breakfast, convenient location
Stayed 3 nights in Nov 2025

10/10 Excellent

Wai Pun

Stayed 1 night in Sep 2025

10/10 Excellent

Koon Po

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and neat. The amenities were completely provided. Nice design for the hot spring tub. Facilities in the hotel is great. Free happy hour with unlimited red/white wine and snacks for the hotel guests, swimming pool and public hot spring are available on the rooftop terrace. The complimentary breakfast has variety of local food, it'd be great if there's sashimi as some 5 stars hotel would most likely offer it.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great and it feels home. I love the hot spring tub in the room, it’s clean, comfortable and convenient. I enjoyed the happy hour every day at 5pm and movie night at 8pm a lot. Would def come back again :)))
Stayed 2 nights in Jul 2025

10/10 Excellent

Pifeng

excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop infinity pool and onsen with view of surrounding mountains. open air, in room onsen on the balcony. Very good tea and tasteful Zen decor in each room. Very attentive and professional staff. The happy hour each afternoon was a nice touch on top of a very pleasant experience staying at this property.
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lmited parking In room outdoor hot spa is difficult to access and use
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia, New York

Liked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

James Hsing-Ming

Stayed 1 night in Jan 2025

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Samantha, Burlingame

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overly priced hotel. Small room. Paid usd $355 for a 3-person family room on a weekday (night of 12/26/2024) Staff do try. They do not replenish food on time at breakfast. Gym was practically a joke so didn’t work out that day- also which gym starts operating at 9am????. Our least favorite place to stay out of the 9 hotels we have stayed in Taiwan. This is not worth the money. A motel with 1/3 of the price paid at this hotel would be better. Extremely disappointed. Felt being ripped off.
Stayed 1 night in Dec 2024

10/10 Excellent

Woei Shiuan

Stayed 3 nights in Dec 2024

10/10 Excellent

Swee Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel with swimming lap-pool and large hot-tub/spa on the roof. Our room was modern, clean and comfortable. Hotel is near lots of restaurants and local stores. Underground parking was convenient and breakfast options were great…lots of East and West cuisine choices. Staff are super friendly and ready to help…especially Rose at the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Winnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024