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El Chante Spa Hotel

3.5 star property

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Photo gallery for El Chante Spa Hotel

Outdoor pool, open 8 AM to 8 PM, pool umbrellas
Superior Suite, Lake View, Lakeside
Exterior
Terrace/patio
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ribera del Lago 170 - 1 El Chante, Jocotepec, JAL, 45825
  • San Juan Cosala Boardwalk
    ‪9 min drive‬
  • Monte Coxala Spa
    ‪10 min drive‬
  • Ajijic Malecón
    ‪17 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪57 min drive‬

Room options

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Lake View, Lakeside

1 bedroom, premium bedding, down duvets, in-room safe

Superior Suite, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

El Chante Spa Hotel

Adults-only hotel with a full-service spa and a 24-hour front desk
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Self parking is free. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services.
El Chante Spa Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Plasma televisions come with premium satellite channels.

Bathrooms include showers, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
El Chante Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at El Chante Spa Hotel, you'll be within walking distance of Lake Chapala. Features include free self parking, plus a full-service spa and an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body wraps, aromatherapy, or facials at El Chante Spa
  • Services include a concierge, luggage storage, and wedding services
  • Just a 3-minute drive from Lake Chapala and 9 minutes from Monte Coxala Spa
El Chante Spa Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Spa services, gift shops/newsstands, and a garden are also featured at El Chante Spa Hotel. Self parking is free.

This 3.5-star Jocotepec hotel is smoke free.

El Chante Spa Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are available for MXN 1000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 16 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chante Spa
El Chante
El Chante Spa
El Chante Spa Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Jocotepec
El Chante Hotel Jocotepec
El Chante Spa Hotel Jocotepec, Mexico - Jalisco
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel Jocotepec

El Chante Spa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 429 reviews
Rating 8 - Good. 127 out of 429 reviews
Rating 6 - Okay. 59 out of 429 reviews
Rating 4 - Poor. 23 out of 429 reviews
Rating 2 - Terrible. 29 out of 429 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Octavio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Stayed 1 night in Mar 2025

10/10 Excellent

Oscar b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Feb 2025

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alberca muy fria no climatizada como dicen ningun huesped hizo uso de ella lavamanos no servia restaurante muy tardado reglamento muy agresivo no es un hotel de la categoria que dicen y muy viejo NO VUELVO NI RECOMIENDO
Stayed 2 nights in Feb 2025

2/10 Terrible

Miriam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca nos dieron el tour de la propiedad el servicio en el restaurante super lento no tienen suficiente personal .. Se tardan horrible para atenderte tube que hablar para que fueran a limpiar la anotación . Nos dijo Erin que los Uber llegaban ha y asta el último día nos dijieron que la el app de Uber no funciona hay… El hotel esta hermoso pero la atención fatal.. Antes de hacer mi reservation para preguntar si el bar de la piscina estaba abierta me dijieron que si pues nunca la abrieron cuando pregunté porque estaba cerrada me dijieron que fue porque no tenían suficientes reservaciones ósea!! Yo pague por mi estancia así que me merecía la mima atención que si ubiera estado lleno No lo recomendaría…..
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 2 nights in Jan 2025

8/10 Good

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Nov 2024

6/10 Okay

yoav

Travelled with partner
Liked: Staff & service
The good: Staff is very friendly, place is really nice and food and service are excellent. The bad: Shower was not clean. Had hairs from previous stay. (Complained and they took care of it) No hot water, complained and they moved me to another room which had the same problem. Complained again and hot water came out. Last day back to the cold water. 4 showed total (3 cold and 1 with hot water ) This place has a lot of potential and maybe it was amazing before but with this issue I would not stay again. Sad because staff is really nice and food is amazing
Stayed 2 nights in Jun 2024

8/10 Good

Gabriel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Alfredo

Stayed 1 night in Apr 2024

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 5 nights in Mar 2024

2/10 Terrible

Lissette

Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , recommended 10/10.
Stayed 2 nights in Jun 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fantastic environment, great food, but not that many options because some vegetables or meats available. Chef Arturo came out to offer some other great delicious options, my wife and me were amazed that he personally went to ask and offer options. He cooks fantastic, we asked for him to congratulate him twice, the room was fantastic and clean all the time. Spa people were honest and professional, massage really relaxing and good.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excelente property in particularly the pool and grounds area. The room view was great however, AC and carpet were not good. Service at restaurant was excellent not so much at the reception desk.
Stayed 1 night in May 2023

8/10 Good

Kristy

Travelled with partner
Liked: Amenities
El jardín y la alberca están hermosas, muy bien cuidados. El servicio en restaurante está lenta y no tan atento. La limpieza de las habitaciones necesita más atención, y la falta de agua caliente fue decepcionante y sorprendente por el precio que pagamos. En resumen, nuestra estancia estuvo bien pero no excelente.
Stayed 2 nights in Apr 2023

2/10 Terrible

JOSE

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, at the time of check-in they asked you to please "Do not make a lot of noise" but all the neighborhood around has a lot of barking dogs all night long and in the very early morning 7-8 am a laud noise from the gardener. Also, the Hotel mentioned "Breakfast Included" but once you there on site, is limited, you can only have a breakfast with the coupons they gave you. and if you go over the $420 pesos, they charge you and extra cup of Juice or Coffee to expensive.
Stayed 3 nights in Mar 2023

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Juan, Juarez

Travelled with partner
Disliked: Cleanliness, staff & service
La limpieza de la habitación deja mucho que desear, honestamente han bajado mucho la calidad de todo comparado a veces previas que ya habíamos visitado el hotel. Al momento de hacer check out tuvimos la experiencia mas desagradable de toda la vida. Quisimos pagar los cargos remanentes con American Express, sin embargo su terminal no tenía conexión, literalmente era la única forma de pago con la que contábamos, al momento de ver que la terminal no iba a funcionar le comentamos a la persona del front desk que nos permitiera ir al banco a sacar dinero y que le dejabamos la tarjeta y nuestros documentos en garantía. Nos retuvieron las llaves del auto y nuestras pertenencias, no nos permitieron salir de la propiedad y nos vimos en la necesidad de llamar a la policia para que nos auxiliara. La PEOR experiencia de todas, el PEOR servicio al cliente. Jamas volveríamos a hospedarnos en el hotel, nunca lo recomendaríamos y quedamos extremadamente indignados y con un mal sabor de boca por el trato tan pobre que dan a sus huéspedes. El peor hotel de todos
Stayed 2 nights in Feb 2023

10/10 Excellent

Guillermo

Stayed 1 night in Feb 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The only problem was the noises at night, one night some guests partied all night and they were not told to lower the volume. Otherwise, everything was great! Highly recommend this property!
Stayed 2 nights in Oct 2022

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022