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Erya by Suria Johor Bahru

2.5 star property

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Photo gallery for Erya by Suria Johor Bahru

Outdoor pool
Birthday party area
Shower, hair dryer, bidet, towels
Minibar, in-room safe, iron/ironing board, WiFi
Interior

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Jalan Tenteram, Tanjung Puteri, 2899, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪1 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪8 min walk‬
  • Place, Johor Bahru City Square
    ‪12 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, City View

Minibar, in-room safe, iron/ironing board, WiFi

Family Room, City View

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe King

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, City View

Minibar, in-room safe, iron/ironing board, WiFi

Deluxe King, City View

  • Sleeps 3
  • 1 King Bed

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About this property

Erya by Suria Johor Bahru

An outdoor pool, WiFi in public areas, and a business center are available at this smoke-free hotel. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Erya by Suria Johor Bahru offers 163 air-conditioned accommodations with safes. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and bidets. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Erya by Suria Johor Bahru, you're just a quick walk from R&F Mall. You'll find features like free self parking, plus an outdoor pool and a business center.
  • Free self parking
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex
Public spaces have WiFi for a fee. Business amenities include a business center and meeting rooms. An outdoor pool, karaoke, and tour/ticket assistance are also featured at Erya by Suria Johor Bahru. Self parking is free.

This Johor Bahru hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Karaoke
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Erya by Suria Johor Bahru

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Suria
Johor Bahru City Hotel
Suria City Hotel Johor Bahru
Suria City Johor Bahru
Suria Hotel
Suria City Hotel, Johor Bahru Hotel Johor Bahru
ēRYA SURIA Johor Bahru Hotel
ēRYA SURIA Hotel
ēRYA SURIA Johor Bahru
ēRYA by SURIA Johor Bahru
Erya by Suria Johor Bahru Hotel
Erya by Suria Johor Bahru Johor Bahru
Erya by Suria Johor Bahru Hotel Johor Bahru

Erya by Suria Johor Bahru Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 171 reviews
Rating 8 - Good. 25 out of 171 reviews
Rating 6 - Okay. 52 out of 171 reviews
Rating 4 - Poor. 41 out of 171 reviews
Rating 2 - Terrible. 46 out of 171 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YOSHIKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がいい。駅から近く国境越えには便利。
Verified

6/10 Okay

Chun Yiong

Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Stay was ok except that the noise from the outside is too noisy
Stayed 1 night in Mar 2019
Verified

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort

Room

The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Sarinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untold truth

Parking was unsafe. In a bother building with no security! My brother's car was scratched :( In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building. The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair. Toilet was to. Bad drainage system. My brother's A.C. was spoilt. There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy. The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Stayed 1 night in Aug 2018
Verified

8/10 Good

Nary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service

When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ホテルとはいえない

設備の不具合、アメニティの少なさ（シャンプーすらない）など、宿泊して疲れる。 テレビのチャンネルも部屋によって、違う。 フリーの水もあったはずなのに、初日は無い。 何から何まで駄目。 民泊にしたら。
Stayed 2 nights in May 2018
Verified

6/10 Okay

Khim

wifi not fast, hang
Verified

8/10 Good

Ang

Liked: Staff & service, room comfort

Had a pleasant stay!

It was an average hotel, with comfortable room and necessities. However, the bathroom can be improved further for the pressure of the shower head. The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly furnished, old and aircondition hot even at lowest settings. Hairdryer not available in room. Distinctive odor in room
Stayed 1 night in Feb 2018
Verified

4/10 Poor

ZAHITA

Disliked: Cleanliness, property conditions & facilities, room comfort
In a connecting room, one room ac not working, other room heater & tv was not working & the list goes on.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Sanna

Keskitason hotelli suht lähellä keskustaa

Hotellille oli hieman vaikea mennä kävellen, koska sinne päästäkseen pitää ylittää vilkasliikenteinen tie. Lähiaikoina avautuu jalankulku silta, joten tilanne helpottunee. Huone oli hyvin perustasoa, muuten siisti, mutta pieniä muurahaisia oli joka paikassa. Wifi ei toiminut huoneessa ja aulassakin hyvin hitaasti. Uima-allas oli pieni ja viereisessä rakennuksessa.
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

Khim

Disliked: Property conditions & facilities
waiting manager long time no show, got some one knock my door in night time.still no ans
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room

place ok.no wifi in room, no telephone to call room service. first time enter room. no towel provided..need to call room service..towel n bed sheet not so clean..this is what i faced.please improve your service.tq
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staf peramah.

Staf yang sabar melayan pertanyaan yang bertubi-tubi. Walau bagaimanapun, kedudukan kolam mandi yang jauh daripada bangunan hotel dan hanya satu kedalaman sahaja agak mengecewakan. Kafe pula hanya dibuka pada waktu pagi sahaja dengan menu yang terhad. Tetapi anak-anak gembira jadi mungkin akan datang lagi..
Stayed 2 nights in Nov 2017
Verified

2/10 Terrible

Gadz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

staycation

disappointed
Stayed 1 night in Sep 2017
Verified

2/10 Terrible

amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Woeful, dirty, not up to any reasonable standards

First room: the door didn't shut, beds hadn't been changed, chair was slimy, and there was shampoo on the floors. They agreed to move us- at least in this room the doors could close, but there were hairs in the beds and the shower was filthy. We needed to request toilet paper each day as it wasn't topped up, and we were only given partial roles. We booked in for three people, and were only allocated 2 towels (no face washers, and the towels were very stained and dodgy). The "hotel pool", was not at the hotel, but down a side alley in another buildings front yard, the tiles coated in algae and silt, and nowhere we could place our things while we swam
Stayed 4 nights in Sep 2017
Verified

4/10 Poor

Jeffrey

Disliked: Cleanliness, property conditions & facilities

OK for budget travellers

The hotel is grand but old. It is surrounded by construction sites and it is not easy to walk to from the main streets, and there is nothing for travellers in the surrounding area. The hotel seems not being maintained and there were ants in the room. The bed was comfortable though but the towels didn't seem clean.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Roshmi

Liked: Staff & service, room comfort
It was ok
Stayed 3 nights in Jul 2017
Verified

8/10 Good

Cherylene

Liked: Cleanliness, staff & service, property conditions & facilities

PLS CHECK ROOM FACILITIES

booked 2 rooms for overnight stay. room was clean & comfortable... however, 1 room (416) AC not working properly but since it was night, d coolness was bearable but when sun is up the room became hot & humid. luckily we were checking out already. another 1 room (415) the heater wasn't working... as hot weather so no heater was bearable. Please check all rooms & make sure all facilities in the room is working before putting guests. Other then these 2, all other aspects of the hotel & the staff etc..etc.. were good.. so unfortunate the maintenance of AC & heater were overlooked.
Verified

8/10 Good

Koteeswara Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

GOOD. However minimum requirement of customer it be provided.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel. Near the city and beach

Good hotel, clean and safe. However, the parking lot for guest is quiet far (2-3 min walking) and the parking is limited
Verified

2/10 Terrible

白雲なびく

Disliked: Cleanliness, property conditions & facilities, room comfort

廃墟

クーラーは全然効かないし、テレビは映らないし、人気も無い。フロントにパンとソフトドリンクが有ったが、食堂もないよ。
Verified

8/10 Good

Siti

Liked: Room comfort

Recommended

Extremely close to jb ciq. About 8 mins walking distance. Nice comfortable room. For the price paid, it's extremely affordable. Would recommend to friends for a stay here.