KLM was founded in the Netherlands in 1919 and has since become a symbol for high quality air travel. KLM is at the forefront of the European airline industry, offering historically grounded reliability and a good sense of Dutch pragmatism. Merging with Air France has led KLM to take a leading role in the global airline industry, and KLM constantly seeks to exceed customer expectations and further advance beyond its competitors. KLM is also committed to acting in an environmentally and socially responsible fashion, ranking first in the Dow Jones Sustainability sector for airlines for ten consecutive years. With destinations around the world, KLM sets industry standards for quality service.
With KLM, flexibility, choice, and comfort for the consumer are top priorities, and service is held to very high standards. These standards hold true for economy class passengers as well. KLM economy class passengers can check-in from home or at the airport, and dropping off baggage is simplified by self-serve kiosks. Once on board, you’ll enjoy an ergonomically designed seat crafted for comfort and optimal body support. A complimentary pillow and blanket invite you to lie back and relax, and free international newspapers and the Holland Herald let you catch up on the day’s news in comfort. Alcoholic and non-alcoholic beverages as well as a high quality hot meal are complimentary on intercontinental KLM flights. You can also take advantage of ordering from the à la carte menu prior to departure. Your personal KLM entertainment system and accompanying headset are a great way to make time fly while travelling.
KLM business class passengers enjoy the first class Skypriority treatment. Check in, drop off luggage, pass through customs and security checks all with priority over other customers. Use that extra time to relax in the elegant and tranquil KLM Crown Lounges or any of KLM’s partner lounges. Once you’re on board, KLM business class passengers within Europe enjoy extra legroom and more room to recline. KLM world business class passengers relax in a sleeper bed that is 180 degrees reclinable with a privacy canopy. All business class passengers enjoy in-seat power outlets, ensuring a productive trip. Depending upon your destination and the length of your flight, enjoy high quality dining services ranging from light tapas to full three-course meals. Alcoholic and non-alcoholic beverages are complimentary for KLM business class passengers. At the end of your trip, take advantage of priority baggage pick-up, ensuring that you collect your bags as quickly as possible.