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The Elms Hotel & Spa, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Experience the grandeur of The Elms, a historic hotel with a welcoming entrance and multiple windows.
Enjoy a sophisticated drink at the bar, featuring a wine cooler and elegant pendant lighting.
Relax by the central pool surrounded by lounge chairs and umbrellas.
Relax in our serene spa area, featuring a dry sauna, pool access, and comfortable lounge seating.
Relax in a stylish living area with a comfortable sofa, fireplace, and large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

Map
401 Regent St, Excelsior Springs, MO, 64024
  • Hall of Waters and Cultural Museum
    ‪11 min walk‬
  • Excelsior Golf Course
    ‪4 min drive‬
  • Fence Stile Vineyards and Winery
    ‪9 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪43 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed

Classic hotel room with a large bed, bedside table, and wardrobe.

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Classic hotel room with a large bed, bedside table, and wardrobe.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Relax in a spacious room with a large bed, bedside table, and mirror.

Room, 1 Queen Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Classic hotel room with a large bed, bedside table, and wardrobe.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (Royal)

Classic hotel room with a large bed, bedside table, and wardrobe.

Presidential Suite, 1 King Bed with Sofa bed (Royal)

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Royal)

Classic hotel room with a large bed, bedside table, and wardrobe.

Room, 1 King Bed (Royal)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Royal)

Enjoy a peaceful stay with two single beds, a flat-screen TV, and a desk with chair, all surrounded by a beautiful view.

Room, 2 Queen Beds (Royal)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite, 1 King Bed with Sofa bed (Parlor)

Classic hotel room with a large bed, bedside table, and wardrobe.

Royal Suite, 1 King Bed with Sofa bed (Parlor)

9.6 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Classic hotel room with a large bed, bedside table, and wardrobe.

Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Relax in a spacious room with a large bed, bedside table, and mirror.

Room, 1 King Bed, Accessible (Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Classic hotel room with a large bed, bedside table, and wardrobe.

Deluxe Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Parlor)

Classic hotel room with a large bed, bedside table, and wardrobe.

Suite, 1 Queen Bed (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Parlor)

Classic hotel room with a large bed, bedside table, and wardrobe.

Suite, 1 King Bed with Sofa bed (Parlor)

10.0 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Royal)

Classic hotel room with a large bed, bedside table, and wardrobe.

Deluxe Room, 1 King Bed with Sofa bed (Royal)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Enjoy a peaceful stay with two single beds, a flat-screen TV, and a desk with chair, all surrounded by a beautiful view.

Room, 2 Queen Beds

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Parlor)

Enjoy a peaceful stay with two single beds, a flat-screen TV, and a desk with chair, all surrounded by a beautiful view.

Suite, 2 Queen Beds (Parlor)

8.0 out of 10
Very good
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Hotel with 2 hot tubs, near Hall of Waters and Cultural Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, 2 bars/lounges, and a 24-hour fitness center are onsite.
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers 153 accommodations with iPod docking stations and safes. Beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Excelsior Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Elms Hotel & Spa, a Destination by Hyatt Hotel. During your stay, you'll be within walking distance of Hall of Waters and Cultural Museum. You'll find features like free WiFi in public areas and free valet parking, plus 2 bars.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with massages, facials, or body wraps at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 11 minutes by foot from Hall of Waters and Cultural Museum and a 4-minute drive from Excelsior Golf Course
  • Pets welcome for a fee
The Elms Hotel & Spa, a Destination by Hyatt Hotel offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a terrace are also featured at the business-friendly The Elms Hotel & Spa, a Destination by Hyatt Hotel. Free self parking and valet parking are available.

This 4-star Excelsior Springs hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.
Three Owls - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Tavern - Overlooking the pool, this brewpub serves light fare only. Open select days.
Cafe Soterian - This café serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soterian
  • The Tavern
  • Three Owls

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.41 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 113 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Stayed 1 night in May 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service, property conditions & facilities
This is a beautiful, well-maintained hotel, and the staff are professional, helpful, and friendly. However, as a guest in a standard room, I felt like a second class citizen. The room had 2 queen beds which, theoretically, would mean 4 people could stay there, but the room had 1 packet of powdered cream and sugar for coffee and one desk chair, plus two small ottomans which served as tables, but certainly were not good for seating. We were also told that other rooms got real coffee mugs but our room was only supposed to have paper cups. I can’t imagine why Hyatt would want to make guests feel unworthy of the same treatment as everyone else.
Stayed 2 nights in Apr 2025

6/10 Okay

Louise

Beautiful property but too expensive. Should at least offer a free coffee and breakfast options.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie, Mountains Home

Stayed 3 nights in Apr 2025

8/10 Good

Danita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that there was no mini fridge or microwave in the room for the price. The paranormal tour should be included. Staff were very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Elms is a gem!

What a gem! The Elms was so comfortable and clean. We loved the privacy of the 5th floor along with the jetted tub! Thank you for a wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Deb

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. The grounds were beautiful with all the tulips and other flowers. The Spa was relaxing and my massage was the best!
Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel

We were returning north to MN. And stumbled upon this Lovely historic hotel. Staff wonderful, and I have never seen a more spotless room. Restaurant on sight. Nice sitting areas in lobby. Outside grounds were beautiful.
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE SPA AND THE GROTTO and all of the area around!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but luxurious hotel with eccentric features and a ton to do. The indoor pool, grotto, plunge pools and other activities are a ton of fun.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, spa service was wonderful. So glad we did the Paranormal tour!
Stayed 2 nights in Apr 2025

10/10 Excellent

sally

Travelled with family
Liked: Amenities
Outdoor pool and spa are great. Flowers are beautiful
Stayed 1 night in Apr 2025

6/10 Okay

Amber

Stayed 3 nights in Apr 2025

6/10 Okay

Semra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a nice little getaway. I imagined it would be more relaxing but it was okay. I wish the massage therapists we had were more experienced.
Stayed 2 nights in Mar 2025

10/10 Excellent

julie

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Marian

Liked: Cleanliness, property conditions & facilities
I enjoyed the lap pool, we enjoyed the dining but we did not have the best room even though the house hotel wasn’t crowded.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn j

Liked: Amenities, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an elegant and classy place to stay and the service was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Very clean facility. Food is a little pricey. Room was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2025