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"No phone in bedroom requested for phone didn’t get one staff good but not professional at all times " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

The spacious rooms at Oriel House Hotel get high marks from our customers. During your stay, you're just a quick walk from Ballincollig Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This 4-star hotel has 97 rooms over 3 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Ballincollig Shopping Centre and Ballincollig Gunpowder Mills

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€79* Per night/room 4 Oct - 5 Oct

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Boutique)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oriel House Hotel ratings based on 15 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oriel House Hotel

Everyone (5) Business (2) Couples (4) Family (3) Friends (1)
3 out of 5
No phone in bedroom requested for phone didn’t get one staff good but not professional at all times

Posted by on 3 Feb 2020

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3 out of 5
Friendly and helpful staff, very dirty carpet in the room, dripping toilet, cheap cold lightbulbs, only one bedside lamp with 2 beds. Bar had almost no vegetarian options (on the menu yes but not available) Overall good staff but in need of a renovation, seemed stuck in 2001.

Posted by on 14 Nov 2019

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5 out of 5
Lovely hotel Good service Pleasant staff Well located in Ballincollig ...

Posted by on 14 Oct 2019

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2 out of 5
Room was good but it was freezing telephone didnt work and i could get the channels on tv disappointed

Posted by on 28 Sep 2019

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5 out of 5

Posted by on 20 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Management

Thank you very much for your review, we hope to welcome you back once again in the future. Many thanks, Management - Oriel House Hotel

5 out of 5

Posted by on 20 May 2019

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3 out of 5
Hot breakfast buffet could be much more appetising.

Posted by on 29 Mar 2019

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4 out of 5

Nice hotel great staff

Hotel is good for a short stay, it is away from the city but as i was travelling for work it was great for me as it was close to the site. Clean hotel but you can tell in some areas (e.g. restaurant ceiling) that is aging. Very friendly and helpful staff especially at reception and the food at the bar was good too.

Posted by , from London on 23 Feb 2018

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4 out of 5

Conveniently placed

Pros: It was relaxing & comfortable
Location: Location good - easy to hop on bus to Cork for shopping Shows etc
Reception staff very friendly & informative. We were able to park easily close to the entrance which was excellent for us. Bedroom comfortable. Breakfast very well done & enjoyed it. All in all a very pleasant & relaxing experience - hope to repeat our visit to Oriel House.

Posted by , from Clare on 6 Jul 2017

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5 out of 5

nice clean hotel

Pros: staff and the bar
nice hotel, only stayed for the one night, nice bar and place was very clean. staff were friendly and would have no problem staying here again

Posted by , from kerry on 8 Dec 2016

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Property Features

Oriel House Hotel offers its guests an indoor pool, a kids' pool, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. There are 3 meeting rooms available. A sauna, a free kid's club, and a BBQ are also featured at the business-friendly Oriel House Hotel. Self parking is free. Smoking is allowed in designated areas at this 4-star Ballincollig hotel.

  • 97 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cork (ORK) (16.7 km / 10.4 mi)
  • Parking: Free self parking

Room Amenities

Oriel House Hotel offers 97 forms of accommodation with a safe and free newspapers. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Powder Keg Bar – This bar serves lunch and dinner. A children's menu is available.

Orgialla Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Credit card pre-authorisation
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oriel Hotel
  • Oriel House
  • Oriel House Ballincollig
  • Oriel House Hotel
  • Oriel House Hotel Ballincollig
  • Oriel Hotel Cork
  • Oriel Hotel Cork
  • Oriel House Hotel Hotel
  • Oriel House Hotel Ballincollig
  • Oriel House Hotel Hotel Ballincollig

You should know

  • Pool access available from 9:00 AM to 10:00 PM

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.