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The Fontaine

4.5 star property
VIP Access

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Photo gallery for The Fontaine

Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Property entrance
American cuisine
Exterior detail
Daily full breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
901 W. 48th Place, Kansas City, MO, 64112
  • Place, University of Missouri-Kansas City
    ‪16 min walk‬
  • Place, Nelson-Atkins Museum of Art
    ‪3 min drive‬
  • Place, University of Kansas Medical Center
    ‪3 min drive‬
  • Airport, Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Traditional King Hearing Impaired)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Standard Room, 1 King Bed (Traditional King Hearing Impaired)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Fontaine

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a poolside bar, a 24-hour business center, and a coffee shop/cafe are onsite.
The Fontaine offers 132 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
The shopping around The Fontaine gets high marks from our customers. During your stay, you'll be within walking distance of University of Missouri-Kansas City. You'll find features like free WiFi in public areas and a free shopping center shuttle, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy American cuisine while dining at Nine Zero One
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from University of Missouri-Kansas City and a few minutes from Nelson-Atkins Museum of Art
  • Free shopping center shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Fontaine offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 16996 square feet (1579 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Fontaine. For a fee, parking is available.

This 4.5-star Kansas City hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.
Nine Zero One - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Country Club Coffee Co. - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Secured, covered parking on site (USD 30 per day)
  • Secured, covered valet parking on site (USD 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 26 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Country Club Coffee Co.
  • Nine Zero One

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,996 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.78 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 26 for adults, and USD 3 to 10 for children
  • Covered self parking fee: USD 30 per day
  • Covered valet parking fee: USD 40 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sorella
Fontaine Hotel Kansas City
Sorella Country Club Plaza
Sorella Hotel
Fontaine Kansas City
The Fontaine Hotel
The Fontaine Kansas City
The Fontaine Hotel Kansas City

The Fontaine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1006 reviews
Rating 8 - Good. 168 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very stylish hotel, helpful staff. Hot water didn’t always work at the sink in our room. Restaurant was really understaffed. The one server did the best he could but he needed help!
Stayed 5 nights in Dec 2025

10/10 Excellent

irene

Liked: Staff & service, amenities
I love their hot shower, front desk staff, so helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Brittney

Stayed 1 night in Dec 2025

6/10 Okay

Sheri

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes and no. The check in clerks/front desk had little to no knowledge about public transportation options when asked about a local location, that I was traveling to, only suggesting Uber. When I inquired about a local newspaper, again the check in clerks/front desks clerks had no response other than "I have no idea where you can get a newspaper." This may seem minor to someone who doesn't enjoy a certain spirit, but I noticed that you do not have any gin products for sale in your small kiosk Yes: The bartender I encountered on Thursday, in the lounge, early evening was amazing! I ordered a Caesar salad and a cup of coffee. She was so kind, professional and her service was attentive.
Stayed 4 nights in Dec 2025

10/10 Excellent

Geeta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

Audrey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lobby smelled like sewage. Only one elevator seemed to be working. Waited a long time in the bar for anyone to acknowledge that we were there. No hot water in the shower and the toiletries on the counter in the room had already been opened and used. Gross.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and welcoming. Room was very clean and bar had great drinks!
Stayed 1 night in Dec 2025

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. Easy walk to the plaza.
Stayed 2 nights in Sep 2025

6/10 Okay

Debbi

Liked: Cleanliness
We did not have hot water last night or tonight. We called the front desk for help with this last night and someone came up to fix it. We had hot water this morning. Today at 5pm we didn't have hot water again. We asked someone to take a look. At 9:30pm we still didn't have hot water. This is disappointing. Also, you ask us to hang up our towels and go green..so as not to use housekeeping and use more towels. However, there are no hooks or towel bars to hang the towels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friend and I had a great stay for a night. She left her silky, blue pillow there and the front desk said they couldn't get it but had a website for her to try and find it. We spent hours trying to see if we could get it back to no avail. She lives in KC and was hoping to drive back and get it.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Travelled with family
Disliked: Staff & service
Hotel was average at best! What made it worse was the staff…nice people, but just not trained! Service was poor!
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly attentive staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Moh'd, Hutchinson

Stayed 1 night in Nov 2025

10/10 Excellent

kaily

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and great drinks at the bar.
Stayed 2 nights in Dec 2025

2/10 Terrible

Meghan, Chicago

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I was looking forward to staying at The Fontaine, especially given its reputation as a top upscale hotel in KC but unfortunately, my experience fell far short of that standard. The room itself was surprisingly cramped, which was disappointing for a property marketed as upscale. Even worse, the cleaning service was unreliable. One day housekeeping showed up at 8am and I asked them to come back later - they did not return that day. The next day when housekeeping actually showed up, all they did was make the bed. I requested a full service that day. They didn’t replace the trash liners, replenish the in-room coffee, or remove the dirty towels I’d intentionally placed on the floor for replacement. The floors and counters were never cleaned during my six-night stay. For a hotel in this price range, that level of service is unacceptable. I also had issues with billing: the hotel attempted to charge me for overnight parking every night, even though I only parked overnight twice. It felt careless and added an unnecessary layer of frustration to the stay. The bathroom wasn’t in great shape either—there was splattered paint in the corners and several areas clearly in need of repair. Overall, the room and upkeep didn’t reflect anything close to a luxury experience. In the end, The Fontaine was not a comfortable place to stay and did nothing to make guests feel like they were in a high-end hotel. I expected much better and would not choose to stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Trystan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water at all. Room was dirty and needed repairs. Blankets/bed was dirty with many stains. Very uncomfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

JoBeth

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lori C

Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The decor and style of the hotel were excellent and only rivaled by the great service!
Stayed 2 nights in Nov 2025

4/10 Poor

Gregory Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Especially the Front desk Clerk.
Stayed 1 night in Nov 2025