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Heritage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Heritage Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Serena Khaplu Palace, you'll be within walking distance of Khaplu Palace. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Khaplu Palace and 13 minutes from Shyok River

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. A business centre and meeting rooms are available. A terrace, barbecue grills, and gift shops/newsstands are also featured at Serena Khaplu Palace. Free self parking is available. Smoking is allowed in designated areas at this 3-star Khaplu hotel.

  • 21 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Serena Khaplu Palace offers 21 air-conditioned accommodations with minibars and complimentary dressing gowns. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast.

On-site venue – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Serena Khaplu Palace Hotel
  • Serena Palace Hotel
  • Serena Palace
  • Serena Khaplu Palace Hotel
  • Serena Khaplu Palace Khaplu
  • Serena Khaplu Palace Hotel Khaplu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.