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Ubumwe Grande Hotel

4.0 star property
VIP Access

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Photo gallery for Ubumwe Grande Hotel

Hallway
Terrace/patio
Outdoor pool
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
KN 67 Street, Kigali, Kigali, 1306
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪12 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room

Classic Room

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the city at night.

Classic Room, 1 King Bed

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | Private kitchen

Junior Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with a large window, a bed, a desk with a kettle, a chair, and a small table.

Deluxe Room

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a wall-mounted artwork.

Executive Apartment, 1 Bedroom

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a large bed, two bedside tables, a headboard, and a wall-mounted phone.

Executive Apartment, 2 Bedrooms

  • Mountain view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room, Accessible

A hotel room with a bed, bedside table, lamp, chair, and artwork on the wall.

Classic Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the city at night.

Classic Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View

  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ubumwe Grande Hotel

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Ubumwe Grande Hotel offers 153 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
During your stay at Ubumwe Grande Hotel, you're just a quick walk from Union Trade Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Steps from Union Trade Center and 14 minutes by foot from Kandt House Museum of Natural History
  • Airport shuttle service available for a fee
Ubumwe Grande Hotel offers its guests an outdoor pool, a fitness center, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Ubumwe Grande Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Ubumwe Grande Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ubumwe Grande Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - 106324073
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 7 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 169 reviews
Rating 8 - Good. 33 out of 169 reviews
Rating 6 - Okay. 13 out of 169 reviews
Rating 4 - Poor. 8 out of 169 reviews
Rating 2 - Terrible. 6 out of 169 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oluwafemi

Liked: Cleanliness, staff & service, amenities
The staff were extremely pleasant and very helpful. The hotel was clean throughout. I will definitely come again.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, amenities
The location of this hotel is great, and it does appear modern and fresh
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the location to the views from our room, to the rooftop bar pool, highly recommend this hotel!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Langton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly neat and the staff were very friendly
Verified

10/10 Excellent

Obiku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, location was ideal, friendly and efficiency staff
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because it has all the amenities a traveler wants.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubumwe has always been a top choice for my visits to Rwanda
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great, service and staff were friendly and efficient.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Charlesworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Second time I'm staying in your hotel and I like the friendly atmosphere. I enjoyed my time with you
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, comfortable bed, and shower! Highly recommend.
Verified

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it great
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023