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The Steel House

3.5 star property

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Photo gallery for The Steel House

Exterior
Lobby lounge
Reception
Designer's Twin Room, Non Smoking
Café

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
12-3 Otemachi, Kokurakita-ku, Kitakyushu, Fukuoka, 803-0814
  • Kokura Castle
    ‪10 min walk‬
  • Riverwalk Kitakyushu
    ‪13 min walk‬
  • West Japan General Exhibition Center
    ‪3 min drive‬
  • Kitakyushu (KKJ)
    ‪24 min drive‬

Room options

View all photos for Japanese-Style Room, Non Smoking

Japanese-Style Room, Non Smoking

Japanese-Style Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Twin Futons

View all photos for Designer's Semi-Double Room, Non Smoking

Designer's Semi-Double Room, Non Smoking

Designer's Semi-Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Designer's Double Room, Non Smoking

Designer's Double Room, Non Smoking

Designer's Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Semi-Double Room, Non Smoking

Semi-Double Room, Non Smoking

Semi-Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Designer's Twin Room, Non Smoking

Designer's Twin Room, Non Smoking

Designer's Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

The Steel House

Hotel in Kitakyushu with a coffee shop and a restaurant
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
The Steel House offers 89 accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and children's slippers. This Kitakyushu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at The Steel House. During your stay, you're just a quick walk from Seicho Matsumoto Memorial. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Seicho Matsumoto Memorial and Eishoji Temple
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Steel House also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kitakyushu hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
The Steel House has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 to 2,000 for adults and JPY 600 to 1,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Changing table
  • Children's toys
  • Mini-fridge

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 to 2000 for adults, and JPY 600 to 1000 for children
  • Uncovered self parking fee: JPY 700 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not have a front desk. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Steel House Hotel
The Steel House Kitakyushu
The Steel House Hotel Kitakyushu

The Steel House Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 114 out of 325 reviews
Rating 8 - Good. 129 out of 325 reviews
Rating 6 - Okay. 57 out of 325 reviews
Rating 4 - Poor. 15 out of 325 reviews
Rating 2 - Terrible. 10 out of 325 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Syeda Hira

Stayed 5 nights in Feb 2025

10/10 Excellent

Syeda Hira

Liked: Cleanliness, staff & service, room comfort
Very good service
Stayed 5 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some stains on the floors, but other than that wonderful experience!
Stayed 6 nights in Dec 2024

4/10 Poor

Kamri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Words, RUN AWAY

Do yourself a big favor. Spend that little extra and stay somewhere else. Dated, wouldn’t do this place justice. Smelled of cigarettes at the entryway of building. The reception area or lack there of area needs to be seriously evaluated and define. As far as today, this place doesn’t have an ACTUAL desk area. It’s a BAR with a chair… anywho the elevators, hallways, and the room made me feel like I was in the movie “the shining” right where you hear “Red Rum. The hotel bed is too firm and felt aches, the “design” room is very much in need of renovating. Oh yes lastly, should’ve been at the top! Even when you have already paid for booking, they DEMAND a 200 yen fee for “Consumption Tax” even though it’s 200 yen the clerk (short Japanese girl mid 20s or younger with glasses and can speak a little English) stating a bit loud “you pay this now”…. I will never in this life or the next life stay at this place again.
Stayed 1 night in Nov 2024

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service, amenities
Room is bigger than business hotel but I cannot control room temperature. So, it was cold
Stayed 7 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nothing felt unique or bad. Aside from not being able to speak English as a foreigner but that’s just a personal issue rather than an issue of the hotel
Stayed 3 nights in Nov 2024

8/10 Good

SUN HYE

Travelled with family
Liked: Staff & service
Good place to stay away from all the hustle and bustle but it is old.
Stayed 2 nights in Oct 2024

8/10 Good

Ingar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location just around the corner from Kokura castle.
Stayed 3 nights in Jun 2024

8/10 Good

Ingar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Large rooms close to Kokura castle.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maurizio, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This offers great value for money - it’s very clean, with all the usual hotel amenities (kettle, fridge etc) and in a good location. The only negative is that there was no way to control the temperature in the room apart from turning the heating off and opening the window. The room was too warm for my liking so that would be the only negative point. Otherwise, the stay was excellent and it’s fantastic value for money.
Stayed 2 nights in Nov 2023

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Santiago

Everything was good and at a reasonable price. Thanks.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was simple, property was clean and spacious for 3 pax in a room. It was a nice walk to the city centre, although most shops do close pretty early in the city. Parked car at the property and check in staff explained that we could go in and out as many times as we would like after paying the one time parking fee.
Stayed 1 night in Apr 2023

10/10 Excellent

Ze Xi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2000 bero dining option should either cost less or give more drinks, it was quite frustrating to see only 2 alcohol service at this price, I mean, usually senbero gives up to 3 already and Thai is 2x sen
Stayed 1 night in Apr 2023

10/10 Excellent

Ze Xi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The designer rooms are with the extra bucks. Feels a bit artistic as expected.
Stayed 1 night in Apr 2023

6/10 Okay

Abir Elsayed

Travelled with family
Liked: Staff & service, amenities
The staff were great and the lobby/dining areas have a nice atmosphere. The room was, however, not updated like the shared areas. The plug in the bathroom didn't work and wallpaper was peeling. The air filter was malfunctioning. I thought the price was too high considering these points. The breakfast was good but would have liked some choice or consultation for meat replacement.
Stayed 1 night in Jan 2023

2/10 Terrible

Seiichi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Seiichi

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Wonderful service and delicious food!
Stayed 1 night in Apr 2021

8/10 Good

TAKASHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

makiko

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋に入った瞬間あまりの絨毯の汚さに驚きました。
Stayed 14 nights in Feb 2025

6/10 Okay

TAKESHI

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Hisayuki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインの案内が分かりにくかった。部屋の窓のブラインドが下がらないように釘が打ってあったので、朝部屋が明るすぎて眠れなかった。トイレと手洗い場が離れていたので、使いにくかった。
Stayed 1 night in Feb 2025

8/10 Good

アキコ

Liked: Cleanliness, staff & service, property conditions & facilities
朝食については、種類が少なかった。ご飯が美味しくなかった。 部屋は清潔な感じで、朝もゆっくり出来て良かったです。 すぐ近くにバス停があり、移動しやすかった。
Stayed 1 night in Feb 2025