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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby
Lobby sitting area
View from property
Lobby

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(37 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace

9.4 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Living room

Suite, 1 Bedroom, Kitchenette

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1196)
The price is €173
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Courtyard by Marriott Waterloo St. Jacobs

Eco-certified hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and conference space. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Waterloo St. Jacobs. During your stay, you're just a quick walk from St Jacobs Farmers Market. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Courtyard by Marriott Waterloo St. Jacobs. Self parking is free.

This Victorian Township of Woolwich hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all friendly, Bistro food was okay, fries were over cooked, bar man was chatty which I enjoyed.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, looks and smells clean, breakfast is very good and the staff @the Bistro is amazing!
Stayed 1 night in Apr 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t know I was booking an accessible unit and was extremely disappointed to find I couldn’t have a bath. I am a mom of 5 kids who used this as a getaway and was so looking forward to having a bath.
Stayed 1 night in Mar 2025

8/10 Good

Douglas, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean well equipped room
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing. My daughters first time in a hotel and they made it magical
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the reception was very friendly. ☺️ room was perfect and close to everything. Would definitely book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

IONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed 1 night for a ladies night away and it was wonderful!! great location, close to theatre, St. Jacob's market, Jack's restaurant. Room very nice, well appointed with TV, microwave, fridge. Breakfast was wonderful at the bistro. Staff very courteous, polite, friendly and professional from the moment we checked in to served at the bistro!!!
Stayed 1 night in Mar 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

John-Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean property and really nice rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 2 nights in Mar 2025

8/10 Good

tina

Business traveller
Liked: Staff & service, property conditions & facilities

Will be staying again

I got a room with breakfast included which set this Courtyard apart from others. It's not a continental breakfast - they have a bistro that has some great options. The service was friendly and efficient. I cancelled my next hotel so that I can stay here again next week.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. From desk was exceptional
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Mar 2025

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, clean and quite
Stayed 1 night in Mar 2025

4/10 Poor

Breanna

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I travel to the area often for work and was excited to try Courtyard by Marriott. Pros: Parking Easy check-in Starbucks and bistro inside hotel. You can use your free breakfast to grab a Starbucks coffee to go Cons: They only clean the rooms every other day unless requested They don’t provide extra makeup wipes or supplies, even though they’re cleaning the room every other day The shower in the room was unacceptable. My first thought was I was I had flip flops. It needs to be redone as the floor is worn with various stains and discolouring. The corners of the shower have black and red mold growing and the seal is torn around the base. There are numerous hairs on the sealing Can easily hear noise in hallways and rooms Nextdoor Given there are other options in the area, which I’ve also visited, I wouldn’t stay here again. The rooms and experience didn’t meet the standard I expect, especially with comparable room rates right across the road, but with greater service experience and higher quality rooms. I left feeling as though I didn’t get value for the money spent.

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff. Comfortable rooms and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

jeff

Liked: Amenities
No complaints
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuhong

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very clean and big. The staff is kind and considerate. A hotel with high cost-effective. I highly recommend it.
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Stayed 1 night in Feb 2025