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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

A modern interior with a glass-fronted fireplace, dark wood paneling, and a decorative wall piece.
A modern living room with a sectional sofa, a flat-screen TV, and a large window offering a view of the street.
A Courtyard Marriott hotel with a traditional architectural style, featuring a central entrance with arched windows and a flagpole with a Canadian flag.
A spacious lobby with a large sectional sofa, a reception desk, and a kitchen area.
A hotel room with a large bed, a sofa, a chair, a fireplace, and a television.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Exercise Equipment)

A hotel room with a grey sofa, a standing lamp, and an exercise bike.

Room, 1 King Bed with Sofa bed (Exercise Equipment)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

A hotel room with a grey sofa, a standing lamp, and an exercise bike.

Room, 1 King Bed with Sofa bed, Fireplace (Exercise Equipment)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, a chair, and a wardrobe.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a telephone.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a desk, a chair, a TV, and a telephone.

Room, 2 Queen Beds, Hearing Accessible (Roll-in Shower)

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, a chair, a TV, and a telephone.

Room, 2 Queen Beds, Hearing Accessible

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

A hotel room with a bed, a desk with a flat-screen TV, a fireplace, a sofa, and a large window with curtains.

Studio, 1 King Bed with Sofa bed, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

A modern hotel room with a grey sofa, a wooden desk, a chair, and a small table.

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

A hotel room with a large bed, a sofa, a chair, a fireplace, and a television.

Suite, 1 King Bed with Sofa bed, Fireplace (Bathtub)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette

A 3D floor plan of a hotel room with a sofa, a bed, a small table, a nightstand, and a bathroom.

Junior Suite, 1 King Bed with Sofa bed, Kitchenette

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,312 reviews
The price is €105
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Courtyard by Marriott Waterloo St. Jacobs

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2021.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Waterloo St. Jacobs. During your stay, you're just a quick walk from St Jacobs Farmers Market. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Waterloo St. Jacobs. Free self parking is available.

This 3-star Township of Woolwich hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 900 square feet of conference space

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Renovated guestrooms - January 2021
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 27 2026 to July 27 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 10.00 to 25.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel, great staff and convenient for our visits to the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot and clean hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness
Nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean rooms and comfortable beds!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Melanie

The room was clean, the staff accommodating and the food delicious!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Booked last minute and from.check in to check out it was easy and comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were great.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility and good staff. Very helpful housekeeping staff especially
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place to stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean place to stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in that hotel corridor down the street from St Jacob's Market. The best part of the hotel is the friendly, helpful staff and receptionists.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property. I was hoping for a bit more from the bistro, but the room was fantastic - clean and comfortable. The staff were all very friendly, including the bistro team.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leah

Very clean, nice, comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Debra

Welcoming front desk staff and very quiet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sukhdeepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with very professional staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities
Great location for business travellers
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bistro food was okay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well, from the time we checked in, to the time we checked out.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Orville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was wonderful. One young lady was being trained and between the 3 of us the process was a pleasure.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chanvir

Liked: Cleanliness, staff & service, amenities
Great Staff, clean hotel and room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back. The staff is absolutely wonderful. They were especially attentive and wonderful at the bistro!!
Stayed 2 nights in Mar 2026