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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

A bar area with a counter, bar stools, and a television screen displaying 'B55'.
A spacious lobby with a large blue rug, seating areas, and a bar.
A hotel reception area with a wooden reception desk, a welcome sign, and a shoe display.
An indoor swimming pool with lounge chairs, a poolside table, and a view of the outside.
A modern hotel with a prominent entrance, a flag, and a sign indicating it is a Hampton Inn & Suites.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪5 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(25 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

A hotel room with two beds, a desk, a chair, and a bedside table.

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(44 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a red armchair, a small table, and a nightstand with lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(75 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

A hotel room with two beds, a TV, a desk with a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,335 reviews
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites by Hilton Waterloo St. Jacobs gets high marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free self parking, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy a bite to eat at Das Bar, a family restaurant that serves local cuisine
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym and mini golf
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Just a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre
  • Cats and dogs welcome for a fee
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 84 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1180 reviews
Rating 8 - Good. 284 out of 1180 reviews
Rating 6 - Okay. 70 out of 1180 reviews
Rating 4 - Poor. 22 out of 1180 reviews
Rating 2 - Terrible. 23 out of 1180 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay will be back again !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, and great breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, quick check in and great staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place in the heart of St Jacobs
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best Hampton Inn i have stayed at. Clean, new, large rooms, great breakfast area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Acacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, hotel and room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The hotel was clean, food was good and staff were friendly and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and on time; staff were friendly and overall great feeling.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Parking was free. Staff was really friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deb and Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern room, great variety for breakfast too. Excellent price point
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marja van

Great place to stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great beds and pillows. Good breakfast and a variety of items. Friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sarabpreet

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food in breakfast n cozy environment , lovely stay☺️😍
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

sandi

Enjoyed the stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness
Great place to stay and staff we’re very happy and friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mary Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to the village of St Jacob’s and Market. Very clean and friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
We felt welcomed and had a lovely stay. Would definitely recommend and come again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and the hotel is at a great location with parking.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and all the staff were so helpful and friendly !
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to st Jacobs market
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff and everything else was great
Stayed 3 nights in Dec 2025