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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Exterior
Reception
Indoor pool, open 9:00 AM to 10:00 AM, pool loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Place, University of Waterloo
    ‪6 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillow-top beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(16 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(36 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(65 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillow-top beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

Similar properties

Full-sized fridge, microwave, oven, stovetop
Homewood Suites by Hilton Waterloo/St. Jacobs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is €98
includes taxes & fees
7 Dec - 8 Dec
Homewood Suites by Hilton Waterloo/St. Jacobs

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel with free breakfast, 5-minute walk to St. Jacobs Market District Visitor Information Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites by Hilton Waterloo St. Jacobs gets high marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. You'll find features like free self parking, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy a bite to eat at Das Bar, a family restaurant that serves local cuisine
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a gym and mini golf
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Just a 3-minute walk from St. Jacobs Outlets and 5 minutes by foot from St. Jacobs Market District Visitor Information Centre
  • Cats and dogs welcome for a fee
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Das Bar - This family restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 84 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Reviews

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 699 out of 1096 reviews
Rating 8 - Good. 274 out of 1096 reviews
Rating 6 - Okay. 69 out of 1096 reviews
Rating 4 - Poor. 28 out of 1096 reviews
Rating 2 - Terrible. 26 out of 1096 reviews

Reviews

8/10 Good

Teddy

Stayed 1 night in Aug 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. Our room was large and clean. The bathroom was excellent, probably one of the nicest and cleanest I have seen. The mattress on the bed was just okay. It actually sloped on the one side. Not up to par with everything else in this lovely hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan DeCaro

Was a great property for our needs
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size for my family of 5. The walk in shower was really nice and easy to access. The toilet is too low for a person with mobility isssues. The pool was great and the staff were friendly. The breakfast had a good amount of options. We all had a great sleep on the comfortable beds.
Stayed 2 nights in Aug 2025

10/10 Excellent

Guy

Great hotel in a great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

SHUAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to say with family
Stayed 1 night in Aug 2025

8/10 Good

SAMIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, comfortable stay, nice warm pool!

Beautiful hotel, well-maintained, comfortable beds, beautiful washroom….And a Lovely warm pool.. I would say that the consistently warm temperature of the pool was the highlight of this property. Breakfast on the first day (which was a Civic holiday) was not the best considering that it’s a Hampton Inn, but the next day was a lot better .. it was less crowded too. This hotel REALLY DOES NEED to get one of those larger, hotel sized toasters with a rolling bed… the toaster they have right now is super slow, resulting in huge queue ups.….And this really was an inconvenience when the hotel was as packed as it was this Simcoe Day/ Civic Holiday Monday. The view from the rooms in front is that of the side of the Hilton Homewood Suites… but there is a very nice Strip Mall with nice stores and a Farmer’s Market and a Mennonite Museum and few good restaurants and a Distillery Restaurant with a beautiful patio named Stockyard Distillery just steps away. This hotel also has a bar and a restaurant “Das Bar”on site so that’s a convenience. Front Office Staff need training on being more friendly and approachable…I personally found the Staff in the Hotel diagonally across the road a lot warmer and more welcoming …and we visit and stay at St. Jacob’s often.
Stayed 2 nights in Aug 2025

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was cozy
Stayed 1 night in Aug 2025

8/10 Good

lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Food was good the room it was good but our fridge did not work it didn't keep anything cold.
Stayed 1 night in Aug 2025

10/10 Excellent

Nima

Liked: Property conditions & facilities
The property was clean, rooms were big. Staff were easy to deal with and quick. Parking was huge and easy. A great place to stay if you’re in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the market!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip hotel

We had a great day in this hotel, my son and family enjoyed it and the breakfast was delicious, we would love the check out a bit later so we can enjoy couple hours more the pool.
Stayed 1 night in Aug 2025

6/10 Okay

Aruna

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Travelled with group
Liked: Amenities, property conditions & facilities
Shampoo, conditioner and lotion bottles in the bathroom. Rooms with Walk-in shower is available. Beds were comfortable, great breakfast option in the morning, Elevator available, Indoor pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Leigh Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July visit

Returning customer, always great and we will be back! Staff are very friendly, very clean and quiet- always a great sleep
Stayed 1 night in Jul 2025

8/10 Good

Zulekha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, and the room very spacious. Swimming pool was nice. Supplies like towels and tissues in the room were in limited supply, unfortunately.
Stayed 2 nights in Jul 2025

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the very friendly stuff , the TV, The clean bath room and the spacious room, and also the quiet and safe surroundings . The location is very convenient too , a few minutes walking to the farmer's market .
Stayed 4 nights in Jul 2025

8/10 Good

Madison

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities
Great rooms front desk very professional and accommodating would definitely recommend
Stayed 1 night in Aug 2025

8/10 Good

susan, saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Marguerite

Liked: Cleanliness
NA
Stayed 1 night in Jul 2025