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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio
Indoor pool
37-inch LCD TV with cable channels, TV, MP3 dock
Free toiletries, hair dryer, towels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning

Explore the area

View in a map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪3 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

In-room safe, desk, WiFi, bed sheets

Studio With 1 King Bed, Roll In Shower-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for King Suite-Hearing Accessible-Non-Smoking

In-room safe, desk, WiFi, bed sheets

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free wired internet

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 3
  • Free wired internet

View all photos for Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

Bathroom

Suite With 2 Queen Beds-Hearing Accessible-Non Smoking

  • Sleeps 5
  • Free wired internet

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 5
  • Free wired internet

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4
  • Free wired internet

King Studio Suite-Non-Smoking

  • Sleeps 4
  • Free wired internet

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Restaurant
Staybridge Suites Waterloo - St. Jacobs Area by IHG
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  • Breakfast included
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 821 reviews
The price is €115
includes taxes & fees
24 May - 25 May
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About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a playground
  • Guests really like the accommodations for the spaciousness, cleanliness, and comfy beds
  • 6 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 84 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs

Homewood St Jacobs Hotel

Homewood St Jacobs Hotel Waterloo

Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich

Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo

wood Suites Hilton WaterlooSt

Homewood Suites Hilton Waterloo/St. Jacobs Waterloo

Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada

Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1009 reviews
Rating 8 - Good. 246 out of 1009 reviews
Rating 6 - Okay. 77 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Stayed 1 night in Feb 2026

10/10 Excellent

Ray

Clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Judit

Stayed 1 night in Feb 2026

6/10 Okay

Ming te

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My room was on the same floor with all leisure customers who in and out often during the day, and I heard door closing all day long when I need to work at the hotel room.
Stayed 2 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

4/10 Poor

Rocco

Stayed 2 nights in Nov 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, amenities
Room was nice, breakfast was very good.
Stayed 1 night in Jan 2026

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice staff. Nice amenities.
Stayed 1 night in Jan 2026

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

2/10 Terrible

Stewart

Stayed 2 nights in Jan 2026

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

2/10 Terrible

Stewart

Liked: Amenities, property conditions & facilities
I asked for late check out for one hour .l have a son in hospital.l have stayed here 6 nights in the last two weeks.l received no housekeeping other than one day.However l was told housekeeping is very busy so l cannot stay an additional hour.customer service has gone the opposite of technology. Maybe because l am 72 years old and handicapped l don't count.This is my first ever negative reaction review.l certainly over the next few months will avoid staying with homewood suites
Stayed 1 night in Jan 2026

8/10 Good

Brolan

Stayed 2 nights in Jan 2026

8/10 Good

Stewart

Everything was perfe t
Stayed 2 nights in Jan 2026

10/10 Excellent

Stewart

Stayed 1 night in Jan 2026

10/10 Excellent

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Polite welcoming helpful and efficient staff
Stayed 1 night in Jan 2026

10/10 Excellent

William, Port Elgin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Dec 2025

10/10 Excellent

Paula, Waterloo

The room was spotless and the staff nd emenities were super
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast tacos were delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Akshay

Stayed 1 night in Dec 2025

10/10 Excellent

Jeff, Hamilton

Stayed 1 night in Dec 2025