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Silvretta Parkhotel

4.0 star property
VIP Access

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Photo gallery for Silvretta Parkhotel

Front of property – evening/night
Indoor spa tub
Front of property
Buffet
Piano bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant

Explore the area

View in a map
Landstrasse 190, Klosters-Serneus, GR, 7250
  • Place, Ski Lift Klosters - Gotschnagrat
    ‪6 min walk‬
  • Place, Arena Strandbad
    ‪6 min walk‬
  • Place, Klosters Church
    ‪8 min walk‬
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Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

2 restaurants; breakfast, lunch and dinner served
Sunstar Hotel Klosters
Klosters-Serneus
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 115 reviews
The price is €211
includes taxes & fees
26 Jul - 27 Jul
Sunstar Hotel Klosters

About this property

Silvretta Parkhotel

Silvretta Parkhotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Silvretta Parkhotel offers 84 accommodations with fireplaces and minibars. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Klosters-Serneus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty & Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Silvretta Parkhotel, you're just a quick walk from Arena Strandbad. Features include free breakfast, free WiFi in public areas, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with hot stone massages, body scrubs, or body wraps at Beauty & Wellness
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Within a 10-minute walk of Arena Strandbad and Ski Lift Klosters - Gotschnagrat
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage, skiing lessons, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, an outdoor tennis court, and a sauna. Parking is available for a fee.

This 4-star Klosters-Serneus hotel is smoke free.

Guests are served free full breakfast daily from 7:30 AM to 10 AM.
Stübli - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Piano Bar - This piano bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 18 per night)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)
  • Parking on site (CHF 10 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Piano Bar
  • Stübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,583 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 07 and May 29.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 65.0 per day.
  • Cribs (infant beds) are available for CHF 35.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 35.0 per stay
  • Rollaway bed fee: CHF 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Silvretta Parkhotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Silvretta Parkhotel Hotel Klosters-Serneus
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel
Silvretta Parkhotel
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel Klosters-Serneus

Silvretta Parkhotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 52 reviews
Rating 8 - Good. 20 out of 52 reviews
Rating 6 - Okay. 9 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and excellent dining Beautiful city
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

alaattin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent with one word
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, room comfort

Welcoming

Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War tip top
Stayed 1 night in May 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not there anymore

I got room from the first floor. No views, room was spacious but that was the only positive thing to say. They need to start updating the the rooms and hotel. Every time I walked into the room, the hallway (next to kitchen) had uncomfortable smell. Breakfast was a nice surprise.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Peter

Liked: Amenities
Alles top top
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Das einzige was mich gestört hat, war die doch sehr laute Lüftung im Badezimmer die los ging sobald man das Licht einschaltete. Aber sonst war wirklich alles perfekt. Wenn wir wieder auf Klosters kommen sollten, dann ganz sicher wieder in dieses Hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran sitio para ir en navidades con familia

Hotel muy bien ubicado, con un servicio de amabilidad exquisita y muchas facilidades. Sitio idílico. Estancia fantástica. Desayuno muy bueno y completo.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Restaurant und tolles Frühstück
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alp-style hotel with a modern-room twist.

Great alp-style hotel with a modern twist on the rooms. Perfectly located by the river in the village on a 5-minute walk from the ski cable car. Also just next to the cross-country skiing trail. Top-class breakfast with a designated omelette cook (and perhaps the most perfectly fried bacon I have ever had). They are also equipped with a nice spa including swimmingpool, jacuzzi and sauna. Parking included.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Suchada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr gut. Tagsüber erheblicher Lärm durch eine Grossbaustelle direkt hinter dem Hotel.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel and excellent service
Stayed 3 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Goed hotel, prima ontbijt, kamers ietwat gedateerd, matig bed.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren hier schon öfters. Im Winter ist es ein gutes, praktisches und sehr gut gelegenes Hotel um auf die Pisten zu kommen. Nach dem langen Tag genießen wir das Schwimmbad und die Sauna. Das Frühstück ist sehr gut. Abends kann je nach Bedarf im Hotel oder anderswo gegessen werden. Gute Parkmöglichkeit.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Ok hotel but dated

The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Anton

Liked: Cleanliness

Gute Lage. Parkplatz

Ich war nur eine Nacht im Hotel. Freundlicher Empfang. Hatte Doppelzimmer für Einzelbenutzung.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

ed

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location but expensive

Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price
Stayed 5 nights in Feb 2018
Verified

8/10 Good

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöner Kurzurlaub

Sehr schöne Ungebung. Kann mit Gästekarte wunderbar erkundet werden. Teppiche in den Zimmern mit nassen Hunden geht gar nicht!
Verified

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities

empfehlenwertes Hotel

ungezwungene Athmosphere, sehr freundliches und hilfsbereites Personal
Verified

4/10 Poor

Wolfgang Koll

Liked: Cleanliness
Disliked: Property conditions & facilities

Preis und Qualität stehen in keinem Verhältnis

Schön waren die leeren Pisten und sehr gut präpariert. Es gibt immer noch sehr lange Schlepper. Leider ist die Schweiz sehr teuer im Vergleich zu Österreich. Alles und Jedes muss bezahlt werden. Das Hotel hat schon bessere Tage gesehen.