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Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Food and drink
Front of property – evening/night
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Tower
    ‪3 min walk‬
  • Place, Kobe Harborland
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪95 min drive‬

Room options

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Twin Suite, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.8 out of 10
Excellent
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 2pax

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Run of the House (Bed and Smoking types are not guaranteed) for 2pax

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room with West Harbor View, Non Smoking (16F-27F)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.6 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Twin Suite, Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sakura Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Sakura Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Sakura Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants, steps from Kawasaki Good Times World
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train station pick-up service, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kawasaki Good Times World and Meriken Park
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's restaurant 'Ariake' will be closed for lunch service from January 13-February 19, 2026.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to February 19 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Fees

The self parking fee is JPY 1000 per vehicle per night until March 31, 2026.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1018 reviews
Rating 8 - Good. 229 out of 1018 reviews
Rating 6 - Okay. 59 out of 1018 reviews
Rating 4 - Poor. 19 out of 1018 reviews
Rating 2 - Terrible. 16 out of 1018 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Machiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Every aspect was outstanding. The Staff, the room (Try to get harbor side!)the breakfast were all GREAT!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gordon

Stayed 3 nights in Oct 2025

8/10 Good

susanne

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

luis

Stayed 2 nights in Oct 2025

8/10 Good

mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in great location in Kobe’s harbour front. The city loop bus stops right in front of hotel so easy to get around and tour the city! Rooms spacious but a bit dated. Rooms were comfortable and has gorgeous views! Very clean hotel but didn’t enjoy the restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Hygiene was excellent,
Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room great location to all the sights great view of the bay from our room
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura Kobe was an excellent choice for the trip to Kobe. The hotel was top level, spacious rooms, outstanding amenities, including state-of-the art gym, swimming pool with marked lanes, powerful jacuzzi, hot and cold water tubs in spa area, delicious cuisine, impeccable service and staff. It is highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall, location a bit far from dining, but still walkable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julian

Stayed 6 nights in Jul 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good location and has very nice views.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic, close to everything with friendly staff and helpful. Fantastic that they have a free shuttle bus too and free use of washing machines
Stayed 1 night in Jul 2025

6/10 Okay

MASAYOSHI

Travelled with family and small children
Disliked: Amenities
Great service and facilities, but everything is a bit old.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nici

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed a night but the views from my room were incredible and the service by the staff was great as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and lived up to the western room standards. I had a harbor facing room, so it was a great view of the harbor and the boats.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carter

Stayed 2 nights in Jun 2025

10/10 Excellent

Sachiko

Stayed 3 nights in Jun 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel has blue shuttle bus from Shin Kobe train station. Lovely, quiet dated hotel on the water front with several dining options and small convenience store. Room was clean and spacious but had peeling wall paper and a view of the freeway which was a bit noisy. Requested room change but were told we would need to pay for upgrade. At $180 for room, we did not upgrade. We selected this hotel for the pool. BE AWARE pool is in a health club they charge $20 each to use and is not suitable for younger children as you are expected to swim in a lane. Likely that is in the fine print somewhere I missed. Likely you can find a cheaper better option and skip the pool
Stayed 1 night in Jun 2025

8/10 Good

PUI MAN

Stayed 3 nights in Jun 2025

10/10 Excellent

Jiting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great central location. Right at Merican Park in Kobe, you get to see the night lights and it’s easy to get to shopping and food
Stayed 3 nights in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely classy hotel. Comfortable, welcoming, very nice restaurant. Excellent location.
Stayed 1 night in May 2025