Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Daily buffet breakfast (JPY 3800 per person)
Property amenity
Lobby
Lobby
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪1 min walk‬
  • Kobe Harborland
    ‪7 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Run of the House (Bed and Smoking types are not guaranteed)

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Double Room, Non Smoking (16-27F, Authentic floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.4 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and a health club
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train station pick-up service, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Meriken Park and 5 minutes by foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel

The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel large clean rooms great breakfast and wonderful staff
Stayed 3 nights in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view Very responsive staff Room service was excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were so kind and attentive. Helped us with wheel chair rental and taxi reservation to the airport. Coin laundry was so helpful. Our room was always kept clean. Stayed in room 1517 and the view from the window was amazing!. We had breakfast buffet for 6 mornings at Ariake. Never get tired of the food, especially the French toast! We would definitely come back to stay at Okura. Thank you,
Stayed 6 nights in Feb 2025

10/10 Excellent

Nerry, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room clean and spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mateusz, Schaumburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Taksabhongse

Stayed 1 night in Jan 2025

10/10 Excellent

Mami, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria del Carmen, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Stayed 1 night in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and quiet. Friendly staff and cleanliness.
Stayed 2 nights in Oct 2024

2/10 Terrible

XIAOLEI

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

10/10 Excellent

Gladys

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel as it is walkable to the main food street and also near the harbour. We drove and the only down side is the parking is chargable. The room size is good and i took the view of the harbour.
Stayed 1 night in Nov 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. A close walk to either Motomachi or Sannomiya stations, with the hotel even providing a shuttle to and from the station (though I did not use the service). Meriken Park is right behind the hotel, along with Harborland, which had plenty of food and shopping. We had a beautiful view of the water and city, having stayed on the 24th floor.
Stayed 9 nights in Dec 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Shoichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024