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Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

A cityscape with a prominent tower and a modern bridge.
A restaurant with wooden tables and benches, a view of trees through a large window, and hanging pendant lights.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the sea.
A modern building with a glass facade and a large entrance.
A spacious conference room with a high ceiling, large windows, and a view of the outdoors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Motomachi Shopping Street
    ‪7 min walk‬
  • Place, Kobe Harborland
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪117 min drive‬

Room options

View all photos for Room

Blackout curtains, iron/ironing board (on request), free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Blackout curtains, iron/ironing board (on request), free WiFi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Blackout curtains, iron/ironing board (on request), free WiFi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

A hotel room with two beds, a TV, a desk, and large windows with a city view.

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Twin Suite, Smoking

A hotel room with two beds, a desk with a chair, a small table, and a TV.

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

A hotel room with a bed, a nightstand with a vase of flowers, a chair with a cushion, and a framed picture on the wall.

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.6 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

A hotel room with a bed, a nightstand with a vase of flowers, a chair with a cushion, and a framed picture on the wall.

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

A hotel room with a large bed, a desk with a lamp, a chair, and a TV. There is a window with a city view.

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(18 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

A hotel room with two beds, a desk with a computer, a chair, a window with a city view, and a nightstand with a lamp.

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

A hotel room with a large bed, a desk with a TV, two armchairs, a small round table with a vase, and a view of the city through a large window.

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

A hotel room with two beds, a desk, a chair, a small table, and a view of the city.

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

A neatly made bed with patterned pillows, a bedside lamp, a chair, and a vase with flowers.

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and a window with a city view.

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

A hotel room with two beds, a desk, a chair, and a view of a cityscape at night.

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.8 out of 10
Excellent
(21 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

A hotel room with two beds, a desk, a chair, a TV, and a view of the sea.

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

A hotel room with two beds, a small table, a chair, and a view of a cityscape at night.

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

A hotel room with a large bed, a desk with a chair, a television, and a window with a night view of a cityscape.

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

A neatly made bed with patterned pillows, a bedside lamp, a chair, and a vase with flowers.

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

A hotel room with two beds, a desk with a TV, a chair, a small table, and a view of the city.

Standard Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 2pax

A neatly made bed with patterned pillows, a bedside lamp, a chair, and a vase with flowers.

Run of the House (Bed and Smoking types are not guaranteed) for 2pax

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room with West Harbor View, Non Smoking (16F-27F)

A hotel room with a large bed, a desk with a TV, two armchairs, a small round table with a vase, and a view of the city through a large window.

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

A hotel room with a bed, two armchairs, a small round table with a vase of flowers, and a window with curtains.

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

A nighttime cityscape with illuminated buildings, a prominent tower, and a large Ferris wheel.

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

A nighttime cityscape with illuminated buildings, a prominent tower, and a large Ferris wheel.

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Twin Suite, Non-Smoking

A hotel room with two beds, a desk with a chair, a small table, and a TV.

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King or Double Suite, Smoking

A hotel room with a large bed, a sitting area with a sofa, and a view of the city through large windows.

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

A hotel room with two beds, a TV, a desk, and a window with a city view.

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

A hotel room with two beds, a small round table, a chair, and a view of the sea.

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

A hotel room with three beds, a desk, a chair, and a television.

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

A corner of a hotel room with a round table, a chair with a cushion, a lamp, and a curtain.

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

A hotel room with a large bed, a desk with a chair, a small round table, a TV mounted on the wall, and a window with curtains.

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

A hotel room with a large bed, a sofa, a small table, a TV, and a view of the city at night.

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

A corner of a hotel room with a round table, a chair with a cushion, a lamp, and a curtain.

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

A neatly made bed with patterned pillows, a bedside lamp, a chair, and a vase with flowers.

Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Okura Kobe

Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train station pick-up service, and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kawasaki Good Times World and Meriken Park
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar. Open daily.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CASUAL DINING) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CASUAL DINING)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1035 reviews
Rating 8 - Good. 227 out of 1035 reviews
Rating 6 - Okay. 62 out of 1035 reviews
Rating 4 - Poor. 18 out of 1035 reviews
Rating 2 - Terrible. 19 out of 1035 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Wonderfull staff, location, shuttle all was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Always one of my favorite places to stay while visiting Japan.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hachul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, helpful and professional. Good size room, clean and onsen was great.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great View and staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Beautiful views. Large room. Close to harbor. Great food options.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. Great location. Had dinner in the teppanyaki restaurant. Was excellent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hajime

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great atmosphere.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

RAYMONDE

Liked: Cleanliness
Airport shuttle well organized for the people’s who want to use it. The hotel is well situated and easy access to transportation or in walking distance for many attractions
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

SHIGEKO

Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Very convenient location to the Harbor and the shops.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room great location to all the sights great view of the bay from our room
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Breakfast is great! Staff are very polite and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Somsay

Liked: Cleanliness, amenities, property conditions & facilities
Clean, peaceful and nice view room, nice and helpful staff, amenities, shuttle bus service, shops.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
It was a very interesting and high class hotel for the price. Has a fair bit of historic navel theme if people are interested. Located right next to the harbour too.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel , amazing staff, Amazing location The staff went above and beyond in helping my brother who lost his phone on the shinkansen. 10/10 We will be back.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel large clean rooms great breakfast and wonderful staff
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms in a large hotel
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good location and has very nice views.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and location specially if going on a cruise ship in the nearby port .
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Staff outstanding. Multiple meal options. Modern, deluxe
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall, location a bit far from dining, but still walkable.
Stayed 2 nights in Aug 2025