HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property

Choose dates to view prices

Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
In-room safe, free WiFi, bed sheets
Interior entrance
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Place, Fuji-Q Highland
    ‪5 min walk‬
  • Place, Mt. Fuji Panoramic Ropeway
    ‪2 min drive‬
  • Place, Lake Kawaguchi
    ‪3 min drive‬

Room options

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Standard Double Room (Eco Plan - No Cleaning Service)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • 16 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Standard Twin Room (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room 1F

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking, Ground Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Mt.Fuji View, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Family Triple Room, Mt.Fuji View, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

Family Quadruple Room, Mt.Fuji View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Standard Double Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • 16 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Mt.Fuji View Upper Floor (5F~7F)(Eco Plan - No Cleaning Service), Non Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

Family Triple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Family Quadruple Mt.Fuji View Upper Floor (5F-6F)(Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

Accessible Twin Room

  • Sleeps 2

Family Quadruple Room with Mt.Fuji View

  • Sleeps 4

Comfort Twin Mt.Fuji View Upper Floor

  • Sleeps 2

Comfort Twin Room

  • Sleeps 2

Standard Twin Room With Mt.Fuji View

  • Sleeps 2

Standard Double Room with Mt.Fuji View

  • Sleeps 2

Standard Double Mt.Fuji View Upper Floor

  • Sleeps 2

Standard Twin Mt.Fuji View Upper Floor

  • Sleeps 2

Family Triple Mt.Fuji View Upper Floor

  • Sleeps 3

Family Fourth Mt.Fuji View Upper Floor

  • Sleeps 4

Standard Twin

  • Sleeps 2

Similar properties

About this property

HOTEL MYSTAYS Fuji Onsen Resort

Lakefront hotel with a full-service spa and a 24-hour front desk
A full-service spa, a restaurant, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a reception hall are onsite.
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Our customers tell us they can't get enough of the helpful staff at HOTEL MYSTAYS Fuji Onsen Resort. During your stay, you're just a quick walk from Fuji-Q Highland. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes hot springs
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 5 minutes by foot from Fuji-Q Highland and a 3-minute drive from Lake Kawaguchi
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.
シェフズレシピ - This restaurant serves breakfast and dinner.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Restaurants on site

  • シェフズレシピ

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Outdoor hot spring
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
The public bath is open from 5-10 AM and 3-11 PM daily.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1192 reviews
Rating 8 - Good. 311 out of 1192 reviews
Rating 6 - Okay. 126 out of 1192 reviews
Rating 4 - Poor. 33 out of 1192 reviews
Rating 2 - Terrible. 22 out of 1192 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 3 nights in Jul 2025

10/10 Excellent

Ha

Stayed 1 night in Jul 2025

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Rifat, Ellicott City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Mystays Fuji Onsen Resort based on reviews and it exceeded expectations! Stunning Mount Fuji views and the top-floor onsen with mountain scenery was incredible. Everything was spotless, restaurant had excellent breakfast and dinner at great prices, and the surrounding area is beautiful with plenty to explore. Convenient bus service to Tokyo Station for a reasonable price. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

steve

Stayed 3 nights in Jul 2025

4/10 Poor

jessica

Travelled with family
Disliked: Cleanliness

Poor dining service&dirty underwear in the room

The restaurant staff was not pleasant and made us feel very unwelcomed. Highly disappointed. We arrived with 30 min left until last order and they acted like we were a bother to them. Our room had a pair of dirty mens underwear underneath the bed when we checked in. I travel a lot and rarely leave bad reviews but feel like this one was deserved. The front desk staff was helpful and location was good for us but otherwise highly dissapointed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jodi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a decent location.
Stayed 3 nights in Jul 2025

10/10 Excellent

ALLAN

Stayed 2 nights in Jul 2025

10/10 Excellent

Hon Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service view and spa
Stayed 2 nights in Jul 2025

10/10 Excellent

Jocelyn

Travelled with partner
Although the facility needs an update, the staff and service more than makes up for it.
Stayed 1 night in Jul 2025

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Li Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the spring bath.
Stayed 1 night in Jul 2025

10/10 Excellent

TAKAYUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew, Winnetka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for fujikyu highland and is not too bad of a walk to the lake area. The onsen has a beautiful view of Fuju-san and was best enjoyed in the morning. The onsen is large enough for possibly 12 adults at a time and can feel a little cramped when busy. The amenities they provide and the quality of the facility are great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Liked: Staff & service, amenities, property conditions & facilities
The propeety is really clean and the staff is friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

YOSHIDA

Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Fuji view

Great place to stay when visiting Fuji San. Excellent view from room. Nice large room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ainsley

Travelled with partner
Liked: Staff & service, amenities
Loved this hotel so much. was amazing to stay in.
Stayed 2 nights in Jun 2025

8/10 Good

Jothyesparan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and accessibility
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was nice and toasty , walkable to some restaurants and a convinience store
Stayed 1 night in Jun 2025

8/10 Good

Priscila, Orlando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience in this hotel. Except that the front view to mount fuji expectation was not met. We were in the third floor, so our window was in front of street lamp post... :( The room itself was a decent size for 4 people.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cherie

Stayed 2 nights in Jun 2025

6/10 Okay

Desiree

Liked: Cleanliness, property conditions & facilities
Good for over night stay
Stayed 1 night in Jun 2025

10/10 Excellent

Shigeru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025