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Mercure Koh Samui Beach Resort

2.0 star property

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Photo gallery for Mercure Koh Samui Beach Resort

Outdoor pool, pool umbrellas, pool loungers
Property amenity
Bar (on property)
Property grounds
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
26-1 Moo 3 Maret District, Lamai Beach, Koh Samui, Surat Thani, 84310
  • Place, Hin Ta and Hin Yai Rocks
    ‪7 min walk‬
  • Place, Wat Sila Ngu
    ‪7 min walk‬
  • Place, Lamai Beach
    ‪10 min walk‬
  • Airport, Samui Intl. Airport (USM)
    ‪24 min drive‬

Room options

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About this property

Mercure Koh Samui Beach Resort

Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Mercure Koh Samui Beach Resort offers 60 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Mercure Koh Samui Beach Resort, you're just a quick walk from Lamai Beach. Enjoy features like a free beach shuttle, plus an outdoor pool and a restaurant.
  • Drinking and dining options include a restaurant, a beach bar, and a poolside bar
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach and a gym
  • Just a 1-minute drive from Lamai Beach and 11 minutes from Silver Beach
  • Free beach shuttle service
Step outside to unwind on the sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Mercure Koh Samui Beach Resort like an outdoor pool, a children's pool, and a fitness center.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this Koh Samui hotel.

Guests can enjoy buffet breakfast for a fee.
Onsite venue - Overlooking the ocean and pool, this restaurant specializes in Thai cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 2 km
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 416 for adults and THB 416 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 416 for adults and THB 416 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way)
  • Late check-out fee: THB 1000 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Mercure Koh Samui Beach Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Fenix Beach Resort
Fenix Beach Samui
Fenix Resort
Fenix Beach Resort Samui Compass Hospitality
Fenix Beach Resort Compass Hospitality
Fenix Beach Samui Compass Hospitality
Fenix Beach Compass Hospitality
Mercure Samui Fenix Beach
Mercure Fenix Beach
Mercure Koh Samui Beach
Fenix Beach Resort Samui
Mercure Samui Fenix Beach Resort Opening July 2016
Fenix Beach Resort Samui by Compass Hospitality
Mercure Samui Fenix Beach Resort
Mercure Koh Samui Koh Samui
Mercure Koh Samui Beach Resort Hotel
Mercure Koh Samui Beach Resort Koh Samui
Mercure Koh Samui Beach Resort Hotel Koh Samui

Mercure Koh Samui Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 180 reviews
Rating 8 - Good. 83 out of 180 reviews
Rating 6 - Okay. 33 out of 180 reviews
Rating 4 - Poor. 12 out of 180 reviews
Rating 2 - Terrible. 6 out of 180 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Daryl

Disliked: Staff & service, room comfort
No air conditioning in the entire hotel! Very overpriced-glass of wine 180 baht!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Enjoyed our 6 day stay at Mercure. Staff very friendly and helpful. Hotel backs on to the beach, which needs a clean up some rubbish around. Nice hotel, but could do with slight up dating partially the deco.
Stayed 6 nights in Mar 2020
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great location, excellent service.

Great location, excellent service from the staff, good food at the restaurant. When we had the hotel arrange transportation, however, we paid more than if arranged ourselves.
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Som

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel. Filthy and they charge extra for everything.
Stayed 10 nights in Jan 2020
Verified

10/10 Excellent

Harjindar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and relaxing

We stayed for 5 nights. It's a nice hotel about 1km from Lamai beach. They have their own beach that is smaller, but still nice. For us it was perfect since we wanted to stay in a bit quiet area, but still not too far away from the busy area. Service was great from start to end.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were always more then happy to help
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolles Hotel mit schönen,großen Zimmern. Direkt am traumhaften Strand.Mehrmals täglich gibt es einen kostenlosen Shuttle nach Lamai Stadt. Sehr freundlich und sehr sauber. Die Poolanlage ist sauber und der Pool groß genug zum schwimmen. Hier kann man sich wohlfühlen. Das Frühstück ist ausreichend und für jedem was dabei.
Stayed 19 nights in Dec 2019
Verified

8/10 Good

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prisvärt hotell med bra läge och standard

Hotellet är bra, lugnt läge utanför centrum. Finns gratis transfer till centrum. Bra standard på rummen. God frukost med bra utbud. Kommer gärna tillbaka hit
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice private beach and good location. Clear water with nice sand. The hotel in general lost its shine a little bit. Could be renovated soon but everything was still nice and is to be recommended.
Stayed 6 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Positiv: der Ausblick, die freundlichen Mitarbeiter, der kostenlose Transfer in die Stadt Verbesserungswürdig: der Zustand der Zimmer (ziemlich in die Jahre gekommen), der Geräuschpegel der angrenzenden Straße, die geringe Auswahl beim Frühstück
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt im Hotel. Wir waren 10 Nächte dort. Es is sauberes Hotel und ein sehr zuvorkommendes und freundliches Hotel. In den ersten nächten war in der nähe ein Festival, aber die Musik war im 23/24 Uhr immer aus. Gerne wieder. Lg
Stayed 12 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside of the property is the location, it’s quite a distance from Lamai beach. There is a free shuttle service, however, it only runs in the afternoons. If you want to spend a full day on the beach then you will need to make your own way there in the morning. Hotel itself is amazing though, absolutely no complaints.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing i can fault is the king bed isn't a king bed its 2 beds put together
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Location is okay. Slightly away from Lamai beach, beach isn’t the best which is a shame. Pool area is good, when we stayed it was quiet and no need to panic over seats. Positives are the freaky staff/ manager, but basic in terms of everything. We stayed at 3 hotels at Koh Samui and this was the worst by far.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

rc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staffs. I was so happy that they recognized my birthday with an early check in and a complimentary cake.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Der Strand ist zum Baden nicht wirklich geeignet - ansonsten war alles super
Stayed 10 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage, besonders der Services und Zimmerausstattung waren super! Die Klimaanlage funktionierte gut und hat für angenehme Luft zum schlafen gesorgt ohne zu pusten. Die Geräusche von der Ringstr.waren nicht schlimm, dafür der Blick aus dem Zimmer toll! Fast alle Zimmer haben Meerblick. Mit Massgepreise direkt am Hotelstrand sind für Hotel-Spas mit 350 Bath ziemlich günstig. Es gibt einen kostenlosen,schnellen Shuttle nach Lamai.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jättebra

Jättebra pool och maten perfekt, jättebra frukost bouffe
Stayed 7 nights in Mar 2019
Verified

4/10 Poor

P.w

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t what we were expecting for 4 star. More like a 2 star. Located on a busy, loud road. Would not refund us as it was booked with Expedia. We didn’t even stay the night, we moved to another beautiful hotel/resort.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Hieu

Disliked: Cleanliness, property conditions & facilities

Improvements needed

So so hotel with improvements needed in term of upkeep, maintenance, large area of concrete walkway to the pool broken with uneven steps ,room cleanliness spotty. Staff however very prompt and tries hard to remedy, solve some issues.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally recommend

I had the most amazing 9 days at Mercure in Koh Samui and can’t wait to return, after 5 weeks non stop travelling around Southeast Asia I was SO happy to be welcomed at Mercure. The whole stay was easy from the contact for collection from the airport to drop of back to the airport the hotel staff were amazing, friendly& always happy.The Hotel is beautiful & super clea, the food is superb, the area is lovely and room was perfect. Only bad thing was I had to leave to fly home to snow. But Mercure I will be back soon and can not wait. Thank you all for making my stay relaxing , enjoyable& very pleasant.
Stayed 9 nights in Jan 2019
Verified

10/10 Excellent

EmirMehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the best hotels I have ever styed in, this hote was clean and very good location, staff are so friendly including both managers who assisted us and welcomed us with arms wide open, however the service we all received from Poh from front house was exceptional excellent, she went up and beyond for our stay and made us so happy in fact we was all sad to leave because she done so much good to us all thank you so much, Poh you have made Thailand a holiday to remember thank you so much.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean accommodation with amazing service

It was a lovely resort on the beach with great sun lounging facilities either at the pool or facing the lovely sea! The breakfast buffet was nice touch to an average, but clean, room. The only thing left to be desired is the location as there isn’t really anything surrounding the resort but the hotel does provide a shuttle service into the center
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

Lina

Liked: Cleanliness, staff & service, room comfort

Helt ok

Bodde på mericure några nätter innan vi bestämde oss för att hitta ett bättre boende. Hotellet är OK, tyvärr inte mer än så. Tråkig frukost & stranden utanför var väldigt dålig. Fick åka in till lamai eller caweng varje dag som kväll för sol och middag och även för att handla vatten m.m till hotellrummet då det inte fanns något i närheten. Det som drar upp betyget är helt klart städningen utav rummet och servicen på hotellet!
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Andreas

Disliked: Staff & service, room comfort

Dejligt område, sløjt personale

Personalet var ubehøvlet, og brugte ofte udtrykket farang om gæsterne hvilket er et nedsættende yderst racistisk udtryk.. derudover slagter de koen frem for at malke den.
Stayed 2 nights in Jan 2019