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The Crown Borneo Hotel

3.0 star property

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Photo gallery for The Crown Borneo Hotel

Dining
Dining
Standard Double Room
Reception
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
23 Jalan Pinang Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪8 min walk‬
  • Place, Imago Shopping Mall
    ‪4 min drive‬
  • Place, Sutera Harbour
    ‪5 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 21 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

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About this property

The Crown Borneo Hotel

A restaurant, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
The Crown Borneo Hotel offers 25 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Crown Borneo Hotel, you'll be within walking distance of Tanjung Aru Perdana Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Just a 4-minute drive from Imago Shopping Mall and a few minutes from Tanjung Aru Perdana Park
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly The Crown Borneo Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Kota Kinabalu hotel is smoke free.

The Crown Borneo Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Crown Borneo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The Crown Borneo Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Borneo Crown Hotel
Crown Borneo
Crown Borneo Hotel
Crown Borneo Hotel Kota Kinabalu
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Kota Kinabalu, Sabah
Crown Borneo Hotel Kota Kinabalu
Crown Borneo Hotel
Crown Borneo Kota Kinabalu
Crown Borneo
Hotel The Crown Borneo Hotel Kota Kinabalu
Kota Kinabalu The Crown Borneo Hotel Hotel
Hotel The Crown Borneo Hotel
The Crown Borneo Hotel Kota Kinabalu
OYO 563 The Crown Borneo Hotel
Crown Borneo Kota Kinabalu
The Crown Borneo Hotel Hotel
The Crown Borneo Hotel Kota Kinabalu
The Crown Borneo Hotel Hotel Kota Kinabalu

The Crown Borneo Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 329 reviews
Rating 8 - Good. 108 out of 329 reviews
Rating 6 - Okay. 112 out of 329 reviews
Rating 4 - Poor. 39 out of 329 reviews
Rating 2 - Terrible. 23 out of 329 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom not in very good condition
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Siti

Liked: Cleanliness, staff & service, amenities
Air con pls upgread
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and dusty room
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Canadian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Door broken , aircon not working both in the room and lobby.wifi is dead .
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
not as per photo, Rm 100 with dusty, look old , soap in the half cut plastic bottle!, no tooth brush, no breakfast, no kettle ,tv remote malfunction, aircond not cool, water not hot …. it should be half price.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good .. comfy bed great facilities near airport ..
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

MI JUNG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
숙소 근처에 편의점, 음식점 있어서 좋아요. 근데 엘리베이터가 없고, 방에선 곰팡이 냄새... 욕실 커튼에 곰팡이 엄청 많아요ㅠㅠ하... 아무리 공항가기 직전에 이용하는거지만, 너무했어요ㅜ다신 못갈 것 같아요;
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Elly

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Double bed not specification for two guest if the guest is fat. Water tab slow, water heater not funtion
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Chang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mattress quality so bad
Stayed 1 night in Dec 2018
Verified

8/10 Good

chong

Liked: Cleanliness

Keadaaan

ok saja. Bagus untuk satu malam
Stayed 1 night in Sep 2018
Verified

8/10 Good

Chun Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service of the staff was fantastic and they were very friendly and helpful. However, shower caps, slippers, toothbrush and paste were not provided. No fridge. A mirror and a dustbin are found in the bathroom and not found in the bedroom. No lift. There are 3 levels - ground, first floor and second floor. The hotel offers free transport to the airport.
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel used to be very nice, but NOT ANY MORE

Airport transfer was not provided, instead I was told to use Grab to the hotel, and airport transport for late night and early morning costs so expensive that it's not worth staying this hotel. Wifi also not usable, which betrays the ad on Hotel.com. Hotel's facilities are outdated overall, not at all comfortable. I used to like this hotel and have been a loyal customer for more than 6 years, but since the hotel management changed a few years ago, their service started deteriorate. I don't think I no longer stick to this hotel. The hotel has lost one loyal customer.
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Dean

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

It was OK for its price

Its what you would expect from a budget hotel however it has a lot of rooms for improvements especially the toilet. The hotel was close to the beach and the airport.
Stayed 3 nights in Jun 2018
Verified

4/10 Poor

sejong

Disliked: Cleanliness, property conditions & facilities, room comfort

가능하면 다른 호텔 추천

저렴한 호텔에 대해서 가능하면 후하게 평을 하는편이며 철저히 가격을 고려하여 후기를 남기는데.. 여긴 좀 많이 안 좋은 평을 해야 할 거 같음. 에어콘은 덜덜 거리며 이상한 기름 냄새가 나고 아침까지 고장나지 않길 기도하며 밤을 보냄...청결은 뭐 침대 시트만 양호하고 나머지는 정말 오래된 관리안된 상태..와이파이는 거의 사용이 불가능할 정도였으며 방문 열쇠가 낡아 들어올때 참 어렵게 열고 다님. 방은 엄청 좁으며 창문 잠금장치는 고장. 공항에서 가까워서 새벽에 잠깐 자려고 예약했지만 코타키나발루 택시비가 워낙 저렴한 걸 몰라서 잘못 판단함. 딱 하나 맘에 드는건 카운터에 있는 귀여움 매니저분 뿐.. 말레이시나는 정말 저랑 안 맞는듯 함. 올때마다 안좋은 추억만 쌓임.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Shammi

Liked: Cleanliness, staff & service, room comfort
Overall good.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

melavia

Disliked: Cleanliness, property conditions & facilities, room comfort

The only nice condition is near to shops..

No window hotel room jz like living in a box... picture shows on booking site different from real situaition.....
Stayed 2 nights in May 2018
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
I booked a twin sharing bedroom but upon arrival, all the rooms are full and had to do with a family room. 1 double,4 single...there are 2 airconditioners..but only 1 functioning. The place is not child friendly..a toddler could easliy fell down the stairs. I also booked for an early breakfast and was informed tht it will be serve at 7 30am..we went to the waiting room at 8.25..and was told tht breakfast was not ready as they are waiting for the bakery to open for business..which happens to be just across the streer.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

DD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
For backpacker is okay. The room just okay & not too clean.
Stayed 1 night in May 2018
Verified

4/10 Poor

Marius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tapet var ved at falde af, gardinerne lugtede grimt af gummi og sengens fjedre kunne mærkes når man sov på den.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not to my expectation. Room is quite stuffy and the bedding is poor.
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Mei Chin

Liked: Staff & service
Disliked: Room comfort
Small room with smelled of plastic from curtain
Verified

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great place to stay
Stayed 1 night in Mar 2018
Verified

8/10 Good

Kwang Fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and nice hotel

Good and nice hotel.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

공항에서 가깝고 쌉니다

가격이 싸서 그런지 칫솔이나 치약 샴푸 린스 바디워시는 제공되지 않더라고요. 그 점 빼고는 대체로 괜찮았습니다. 아, 따뜻한 물도 안나왔네요 미지근한 물 정도? 비행기 이착륙 소리는 저는 괜찮았는데 예민한 친구는 소리때문에 잠을 잘 못잤다고 합니다. 이용에 참고하세요.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

A K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Appreciate the early check-in, thank you
Stayed 2 nights in Mar 2018