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The Jesselton Hotel

3.5 star property

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Photo gallery for The Jesselton Hotel

Lobby
Boutique Extra
Exterior
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
69 Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Place, Suria Sabah Shopping Mall
    ‪2 min walk‬
  • Place, Gaya Street Sunday Market
    ‪3 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪8 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Queen

Superior Queen

Superior Queen

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King

Deluxe King

Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jesselton Suite

Jesselton Suite

Jesselton Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Boutique Queen

Boutique Queen

Boutique Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Boutique King

Boutique King

Boutique King

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Boutique Extra

Boutique Extra

Boutique Extra

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Boutique King Room

Minibar, in-room safe, desk, iron/ironing board

Boutique King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Queen Room

Minibar, in-room safe, desk, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Boutique King Room

Minibar, in-room safe, desk, iron/ironing board

Boutique King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Jesselton Hotel

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
The Jesselton Hotel offers 42 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at The Jesselton Hotel, you're just a quick walk from Gaya Street Sunday Market. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Steps from Gaya Street Sunday Market and 3 minutes by foot from Wisma Merdeka Shopping Center
As a guest of The Jesselton Hotel, you'll find tour/ticket assistance, laundry facilities, and a front-desk safe. WiFi is free in public spaces.

This 3.5-star Kota Kinabalu hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Jesselton Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Jesselton
Jesselton Hotel
Jesselton Hotel Kota Kinabalu
Jesselton Kota Kinabalu
The Jesselton Hotel Kota Kinabalu, Sabah
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel
The Jesselton Hotel Kota Kinabalu
The Jesselton Hotel Hotel Kota Kinabalu

The Jesselton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 467 reviews
Rating 8 - Good. 211 out of 467 reviews
Rating 6 - Okay. 67 out of 467 reviews
Rating 4 - Poor. 14 out of 467 reviews
Rating 2 - Terrible. 3 out of 467 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
This is a nice smaller hotel in an interesting area of KK. Be mindful that if you get a room at the back of the hotel that there is quite at bit of noise from the road.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Pei Yun

Liked: Cleanliness, staff & service, amenities
Place is very convenient, recommended 👍👍👍
Stayed 1 night in Nov 2024
Verified

8/10 Good

Flo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and dinning
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 6 nights. The room was only $100, Australian per night. It was beautiful and clean and the staff were outstanding. This is the most central hotel in KK, right in Gaya street. Close to everything. Highly recommended. Eos
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

shahriman

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and comfortable hotel. Very convenient area. But, its not car park friendly. Ideal for walking tourists and Grab.
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, room comfort

A historic hotel in the heart of Jesselton.

However, the classic interior and furnishing is a little aged and tired. Staff were really helpful and courteous. I hope the management can restore this hotel to its former glory.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

GIM-LOO

Liked: Staff & service
Disliked: Cleanliness
right in the middle of the city centre
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were extremely friendly and helpful in arranging a driver for us who was equally friendly and helpful. The hotel photo doesn't look quite right--it is not on a corner, but it is on a street with trees down the median. We liked it enough that stayed there a second time, two weeks later.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Bond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most historical hotel in KK. Our suite room is still well maintained. It is roomy and decent. It's location is the best - right at the Gaya Street Market. There area a lot of dining options within walking distance. The only thing we wished it could be improved is the lack of flexible shower head as it is fixed at a very high position; otherwise, it is perfect, especially considering the affordable price.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Siok Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Room as expected for age. Quite well maintained.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under renovation

Under renovation
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, small, old style hotel in a good location. Plenty of eating choices nearby with a Japanese restaurant downstairs. The room was comfortable once I figured out how to work the A/C and lights. When I had questions they were quick to take care of whatever I needed. Recommended at a reasonable price.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Staying in the hotel is just like way back to colonial era as it should be one of the oldest hotel in the city. Location is so convenient for visiting tourist hotspot and famous restaurant. The indoor lighting is not bright enough which make the room is a bit too dark at night.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

This hotel is one of those old fashioned hotel's It is small but central. Very polite receptionists and room boy.all helpful and speak excellent English. If you require all the modern convenient appliances and sky bars and restaurants. Do not book this hotel if you just want a nice room and old fashioned civility this is the place for you
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in perfect location

The Jesselton is in Gaya Street in the heart of KK. It is the perfect location for exploring the city, with everything within walking distance. The hotel is probably the oldest in KK, but the rooms are comfortable and fairly modern. Everything in the hotel is of high quality, and well maintained. The Jesselton harks back to more elegant times . There is no ding room, but there is an endless selection of restaurants close by. What was the restaurant is now a rather good sushi restaurant. The lack of a swimming pool wasn't a problem for us as we only stayed a few days.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Bathroom not clean when checked in

I have stayed in this hotel numerous time. It is convenient and the refurbished or extension boutique section is stylish and comfortable. Staff is helpful. However, to my surprised the bathroom left with rubbsih or used toiletries when i checked in. I suspected the bathroom has not been cleansed.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkout procedure was tedious and lengthy. It may due to lack of training or being trained.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

YOUNGHYE

Liked: Cleanliness, staff & service, amenities
가야 스트리트 바로 옆이라 주말 야시장, 아침시장 보기 좋아요. 섬투어 가기에도 가까워요. 가성비 좋은 호텔입니다. 추천합니다.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

yoshiko

Liked: Cleanliness, amenities, property conditions & facilities
部屋は清潔で一人での滞在としてはちょうどよい大きさでした。ホテル内でレストランやコーヒーショップがなかったのが静かでよかったと思います。ロケーションが便利だったので外食には問題なくスタッフの対応もよかったです。
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史があり、英国統治下や日本軍占領下でも指導部に使用された由緒のある建物。ただ年月を経過したため構造の劣化は回避できない。ただ、英国式雰囲気は残り、情緒が漂う。また、統治下時代の銀座通りと呼ばれただけあり、現在も絵葉書等の写真に使用される。レストランは無いが周辺３０メートル以内に多様なカフェ等があり便利です。
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Sakiko

Liked: Cleanliness, staff & service, amenities
フロントスタッフがとても良くしてくれて感謝しています。 次回も泊まりたいと思えるホテルです。
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

IMJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새벽에 체크인했는데 편안히 쉴 수 있었습니다. 직원들 모두 친절하고 청소도 잘 해주셔습니다. 방음은 오래된 호텔이라 어느 정도는 감수해야할 듯. 귀마개하니 괜찮았습니다. 위치는 최고입니다. 제셀튼포인트 걸어서 10분. 선데이마켓은 바로 호텔앞. 주변에 가성비 좋은 식당, 카페 있습니다.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Munenobu

Disliked: Property conditions & facilities
施設は古びてきましたしメインダイニングもなくなってしまいましたが、KKを 代表するホテルであった頃の面影は残っており、滞在しているとなぜか安らぎます。ロケーションは抜群。ただし週末はマーケットで騒々しい。
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

WANCHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨 沒有霉味 地理位置很好 推薦給短時間旅行的人
Stayed 2 nights in Oct 2023