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Kerry Hotel Hong Kong by Shangri-la

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Photo gallery for Kerry Hotel Hong Kong by Shangri-la

Exterior
Property video
Restaurant
Terrace/patio
A hotel entrance with a large potted plant, a glass door, and a man in a suit.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
38 Hung Luen Road, Hung Hom Bay, Kowloon, 000000
  • Place, Hung Hom Promenade
    ‪1 min walk‬
  • Place, Kowloon Bay
    ‪5 min walk‬
  • Place, Victoria Harbour
    ‪11 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Sea View King Room

City view

Deluxe Sea View King Room

9.4 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Sea View Room - King

City view

Club Sea View Room - King

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier City View King Room

A hotel room with a bed, a desk with a TV, a chair, a small table, and a view of tall buildings through large windows.

Premier City View King Room

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Sea View King Room

Minibar, in-room safe, desk, laptop workspace

Premier Sea View King Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe City View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Sea View Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Sea View Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Twin Room, City View

Minibar, in-room safe, desk, laptop workspace

Club Twin Room, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Premier City View Room - King

A hotel room with a bed, a desk with a TV, a chair, a small table, and a view of tall buildings through large windows.

Club Premier City View Room - King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Premier Sea View Room - King

Minibar, in-room safe, desk, laptop workspace

Club Premier Sea View Room - King

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, City View (Questers Premier)

A hotel room with a large bed, a TV, a desk, a lamp, and a play area.

Family Room, City View (Questers Premier)

  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Sea View (Questers Premier)

Family Room, Sea View (Questers Premier)

Family Room, Sea View (Questers Premier)

  • Harbour view
  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Kerry Hotel Hong Kong by Shangri-la

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Kerry Hotel Hong Kong by Shangri-la offers 546 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Kerry Hotel Hong Kong by Shangri-la. During your stay, you're just a quick walk from Kowloon Bay. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, body wraps, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Kowloon Bay and Victoria Harbour
Kerry Hotel Hong Kong by Shangri-la offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 18901 square feet (1756 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Kerry Hotel Hong Kong by Shangri-la. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Kerry Hotel Hong Kong by Shangri-la has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (HKD 600 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 348 for adults and HKD 348 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,901 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kerry Hotel Hong Kong by Shangri-la

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 565.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 348 for adults and HKD 348 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 565.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Kerry Hong Kong Kowloon
Kerry Hotel Hong Kong Kowloon
Kerry Hotel Hong Kong
Kerry Hong Kong By Shangri La
Kerry Hotel Hong Kong by Shangri-la Hotel
Kerry Hotel Hong Kong by Shangri-la Kowloon
Kerry Hotel Hong Kong by Shangri-la Hotel Kowloon

Kerry Hotel Hong Kong by Shangri-la Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lively breakfast and great pool
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Hamid

Excellent place to stay in hong kong
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kevin Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff were exceptional. Nice, clean rooms. Good location, close to Whampoa station.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lush hotel feels , great location, close to ferry service across to Hong Kong city Starbucks down stairs , food court near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Everything was immaculate. Highly recommend
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Professional and courteous staff. Convenient location. Would stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities
Amazing clean room, great location and great staff in hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs from the front desk to the cleaning ladies are extremely friendly. They also have a curtesy service to keep our luggages for 30 days free of charge after we already check out and went on a tour.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

haoran

Liked: Cleanliness, amenities, property conditions & facilities
Newer hotel, right next to a port. Starbucks right downstairs!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel, great service and amenities
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shi Ya

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service and the hotel is overall pretty clean, just a little dusty in certain areas of the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness
The hotel is well located and has professional and caring staff. Our room was large and beautifully designed and decorated and kept immaculately clean. This is truly a five star hotel. I would not hesitate to recommend it to anyone.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

SHU TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kesava

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel all around
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with everything, although the staff at the restaurant on the 7th floor were not as warm as the rest of the staff, a little unwelcoming. The room and view were fantastic and we would return to this hotel again for sure.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Excellent, lovely staff, early check in for free at 7am.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to stay in Hong Kong! Great view, breakfast and service! Thank you, kindly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jinglei

Liked: Cleanliness, amenities, property conditions & facilities
excellent room, quiet and spacious
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peng San

Liked: Cleanliness, staff & service
Very nice room clean and good service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bhupinder Singh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was clean and done to high standards everyday. Location is great as we know Hong Kong very well. Staff were excellent for the whole of our stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice environment, polite staff excellent breakfast and seafood dinner
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Koon

Liked: Cleanliness, staff & service, amenities
Clean room Polite staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view and nice room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in by far. The room was clean, bedsheets changed daily. The gym was well kept.
Stayed 4 nights in Jan 2026