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Sheraton Hong Kong Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Hong Kong Hotel & Towers

2 bars/lounges
Suite, 1 Bedroom, Non Smoking | Living room
Lobby
Banquet hall
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪5 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.2 out of 10
Very good
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Harbour View

View from room

Club Room, 2 Single Beds, Harbour View

  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed, Harbour View

View from room

Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | View from property

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbour View

View from room

Club Suite, 1 Bedroom, Harbour View

  • 53 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, laptop workspace

Club Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

7.4 out of 10
Good
(3 reviews)
  • 35 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

City view

Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

InterContinental Grand Stanford Hong Kong by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1006)
The price is €181
for 1 room
includes taxes & fees
19 Aug - 20 Aug
InterContinental Grand Stanford Hong Kong by IHG

About this property

Sheraton Hong Kong Hotel & Towers

Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Along with 6 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Hong Kong Hotel & Towers's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Harbour City. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hong Kong Museum of Art and 12 minutes by foot from Victoria Harbour
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.
Celestial Court - This restaurant serves lunch and dinner. Reservations are required.
Unkai - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Oyster & Wine Bar - This seafood restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Café - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Sky Lounge - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 339.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night
  • Service fee: HKD 10 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chan

Stayed 2 nights in May 2025

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent view, staff very helpful
Stayed 12 nights in Apr 2025

10/10 Excellent

Chee

Stayed 3 nights in Apr 2025

6/10 Okay

juyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Dietwalt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gern wieder in Hongkong

Schönes Hotel, weil es eine Top Lage hat. Zum letzten Mal scheint eine Renovierung erfolgt zu sein. Leider passtdie Atmosphäre des Frühstücks nicht zum restlichen Hotel. 2018 gab es noch ein kleines Frühstück in der Klublonge -das ist leider weg.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is unique, was an excellent choice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience staying at the Sheraton. My young daughter was sick whilst staying there and they went above and beyond to assist us. They constantly kept checking up on us to make sure she was ok. The housekeeping staff were amazing too.
Stayed 6 nights in Apr 2025

10/10 Excellent

Albert C H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert, Marshfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a perfect place for us to stay because it was located central to everything we wanted to see and do while in Hong Kong.
Stayed 4 nights in Apr 2025

8/10 Good

Sui Fan kathy

Business traveller
Stayed 4 nights in Apr 2025

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Apr 2025

10/10 Excellent

eustachio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

4/10 Poor

Hong Yik

Travelled with family
Disliked: Cleanliness, room comfort

Lovely View, Limited Comfort

The breakfast selection was limited, and the room was quite small and not very clean. However, the location was a plus — accessible and within walking distance to nearby shopping, the Arena of Stars, and other attractions. The harbour view from our room was definitely a nice added touch.
Stayed 2 nights in Apr 2025

6/10 Okay

HAN-YANG

Stayed 2 nights in Apr 2025

10/10 Excellent

Roman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very walkable with ferries and metro stations nearby, dining options and entertainment. Will definitely stay here again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and clean.

Our stay was wonderful, all the staff were friendly and polite. Room was clean and quiet. Location was very convenient as it was close to MTR and many shopping malls. Our room keeper Elaine was wonderful in keeping our room tidy and clean. I would recommend this location for others who wish to visit Hong Kong.
Stayed 14 nights in Mar 2025

8/10 Good

POHSUN

Stayed 3 nights in Mar 2025

10/10 Excellent

Ishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

4/10 Poor

Pinky

Stayed 8 nights in Feb 2025

4/10 Poor

Pinky

Travelled with family
Disliked: Staff & service, property conditions & facilities
I recently stayed at Sheraton and had a very disappointing experience regarding their handling of guest safety and support. During my stay, I fell in the parking lot, which was poorly lit and had a raised pathway that was difficult to see. A couple personnel checked with me while I fell in the parking lot and provided an ice pack. Howver, after the incident, I requested three ice packs for my injury, but the hotel failed to provide them and provided one only. Even more concerning, no staff followed up on my condition afterward to check if I was okay or needed further assistance. When I brought up these issues at checkout, I was simply told that they would "improve in the future"—but that does nothing to help me or address the lack of care I experienced. I expected better support from a hotel, especially when it comes to guest safety.

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went the extra mile to make our Anniversary more beautiful. They gave us a very delicious cake and a bottle of wine.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jaime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, accessibility, friendly staff. We found the services were excellent
Stayed 2 nights in Mar 2025