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Pavilion Queen's Bay

4.5 star property

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Photo gallery for Pavilion Queen's Bay

Outdoor pool
Interior detail
Exterior
Deluxe Room | Balcony
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000
  • Place, Ao Nang Beach
    ‪10 min walk‬
  • Place, Ao Nang Landmark Night Market
    ‪19 min walk‬
  • Place, Nopparat Thara Beach
    ‪3 min drive‬
  • Airport, Krabi (KBV-Krabi Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sea view
  • 66 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

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View from property
Holiday Ao Nang Beach Resort Krabi
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  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.2 out of 5, Very good, 631 reviews
The price is €100
includes taxes & fees
15 Jul - 16 Jul
Holiday Ao Nang Beach Resort Krabi

About this property

Pavilion Queen's Bay

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pavilion Queen's Bay offers 100 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Krabi hotel provides wireless Internet access for a surcharge. Televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Montra Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Pavilion Queen's Bay, you're just a quick walk from Ao-nang Beach Walk Market. 2 restaurants, a full-service spa, and an outdoor pool are available.
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, aromatherapy, or massages at Montra Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by foot from Ao Nang Beach and a 5-minute drive from Nopparat Thara Beach
  • Airport shuttle service available for a fee
Pavilion Queen's Bay offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center, 2 meeting rooms, and limo/town car service. A children's pool, a fitness center, and a sauna are also featured at the luxury Pavilion Queen's Bay. An airport shuttle (available on request) is available for a fee. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Montienthong Restaurant - This restaurant serves breakfast, lunch, and dinner.
Otohime - This restaurant specializes in Japanese cuisine.
Sunset Pool Bar - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Montienthong Restaurant
  • Otohime
  • Sunset Pool Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors

Room amenities

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pavilion Queen's Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1850 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Fee for in-room wireless internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Pavilion Queen's Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Hotel Krabi
Pavilion Queen's Bay Krabi
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Hotel Krabi
Pavilion Queens Bay Krabi
Pavilion Queen's Bay Krabi/Ao Nang
Pavilion Queen's Bay
Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Krabi
Pavilion Queen's Bay Hotel Krabi

Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
1. ค่อนข้างเก่า ควรทาสี และบูรณสถานที่บ้าง 2. ห้องกว้างดี
Stayed 3 nights in May 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Check-in war kurios, konnten meine Buchung nicht finden. Gaben auf mehrmaliges nachfragen kurze, ausweichende Antworten in englisch u. unterhielten sich sonst nur auf thailändisch. Unprofessionell! Später fand sich die Bestätigung dann an. Nach meiner Bestätigung war das Silvester-Dinner im Preis enthalten, nach deren Aussage ist es nie der Fall. Ich soll mich an Expedia wenden. Traurig, dass das Gebäude so schlecht instand gehalten wird. Ich kann die negativen Bewertungen nur bestätigen. Die meisten Angestellten waren sehr nett und hilfsbereit. Schade auch für die Angestellten. Die tollen Bilder werden dem tatsächlichen Zustand nicht gerecht bzw. sind veraltet. Lage ist sehr schön, tolle Dachterrasse und Aussicht. Frühstück war auch sehr gut und abwechslungsreich.
Stayed 7 nights in Dec 2018
Verified

4/10 Poor

Henrik

Disliked: Cleanliness, property conditions & facilities, room comfort

Låg standard

Förväntade oss ett slitet hotell baserat på tidigare recensioner men inte att det var så illa. Rummet luktade unket, var väldigt smutsigt och flera av de utlovade faciliteterna saknades. Inget som kan rekommenderas. Oförståligt att detta hotell har 4 stjärnor! Enda positiva var ett okej poolområde och läget.
Stayed 4 nights in Dec 2018
Verified

2/10 Terrible

Lene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booket ikke dette hotel

Det er mig ubegribeligt at dette hotel har 4 stjerner. Det er faldefærdigt og burde total renoveret fra A-Z hvis det overhovedet kan betale sig. De billeder af hotellet man kan se hos Expedia er fra det var nyt for mange år siden eller også er de manipuleret med. Føler mig snydt!!!
Stayed 13 nights in Jan 2018
Verified

4/10 Poor

Ton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Buiten leuk hotel binnen oud

Aan de buitenkant mooi hotel maar binnen veel achterstallig onderhoud Eigenaar wil het ook verkopen dus doet er niets meer aan Zwembad prima en personeel vriendelijk
Stayed 18 nights in Nov 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Topically 3 star hotel. Room are old. Pictures on internet not correct
Stayed 8 nights in May 2017
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ehemals schönes Hotel in grauenhaftem Zustand

Das Hotel dürfte vor 5 bis 10 Jahren ein echtes Schmuckstück gewesen sein. Inzwischen ist es allerdings völlig ungepflegt und heruntergekommen. Das spärlich vorhandene Personal ist bemüht. Laut Auskunft des Personals leide der Hoteleigentümer allerdings seit einiger Zeit unter finanziellen Problemen, weshalb kein Budget für die Instanthaltung vorhanden sei.
Verified

8/10 Good

Marcelo C S

Liked: Staff & service

Wifi ruim.....

Ótimo hotel, um pouco antigo, mas ótimo. Dez minutos caminhando da praia, linda piscina e ótimo café da manhã, quarto enorme e varanda...... Preço justo.... Só podia melhorar o Wifi que era péssimo..... Muito ruim mesmo....
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

Prisvärt

Lite slitet hotell men fullt av charm. Fantastisk utsikt över havet från balkong och takrestaurangen, bra pool, grym frukost, stort rum och badrum, balkongen med gungan var perfekt.
Verified

6/10 Okay

Ellen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lungt hotell med trevlig personal.

Hotellet var väldigt fint men rätt så slitet och vi hade problem med mini myror på vårt rum som sedan var överallt i vår packning och över vår mat o kläder och på/i sängen. Hotellet låg också väldigt bra men var väldigt tomt tyvärr.
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

À fuire! Horrible!

Personnel ne parlant pas dutout anglais! Nous avions commandé la pizza fruit de mer nous sommes tombés malade, sans oublier que nous avions attendu 2h pour l'avoir, et sans couvert! L'autre pizza sur le menu contient moins d'ingrédients qu'une pizza margarita! Pendant 2 jours je demandais du papier toilettes ! Jusqu'à ce que j'aille me plaindre à la réception! Le personnel ne sait même pas lire leur propre aditions! En gros, hotel pas digne d'un 4*, mais plutôt 1 maximum, à fuire Sincèrement
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Gutes Preis-Leistungs Verhältnis

Das Hotel war einmal das beste Haus in Ao Nang. Leider ist das schon lang her. Es braucht dringend eine umfassende Renovierung, aber seinen Charme hat es nicht verloren. Vier Sterne verdient es im aktuellen Zustand definitiv nicht mehr, allerdings war es auch weit preisgünstiger zu haben. Das Frühstücksbuffet ist gut, auch das Restaurant ist für ein Abendessen zu empfehlen. Das Personal ist sehr aufmerksam und hilfsbereit. Es liegt etwas abseits, dafür ist es aber auch sehr ruhig verglichen mit dem Zentrum von Ao Nang. Alles ist gut zu Fuß zu erreichen, ins Zentrum braucht man gut zehn Minuten.
Verified

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apenas uma noite antes de ir a Phi Phi

Voltando de Cingapura rumo a Phi Phi não consegui pegar o último ferry boat a tempo então precisava de um hotel para passar a noite em ao nang já que tentar um barco privado para Phi Phi é muito caro, me vi surpreendido com a beleza do quarto deste hotel, muito limpo e arrumado. Voltaria a me hospedar aqui certamente.
Verified

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

くつろげるホテル

価格も手頃な割に快適に過ごせる。スタッフも感じが良い。最上階での景色を楽しみながらの朝食は味もよく最高です。
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel in state of refurbishment

The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.
Verified

8/10 Good

Donald Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Memory for Us

We celebrated our 30th Anniversary on this trip and came from a busy travel itinerary before. We arrived tired, so we just rested, read books, swam, ate meals in the hotel and nearby restaurants. Everyday we got a massage and pampered in other ways like manicures, etc. The hotel staff was a highlight. They were very friendly and hospitable and met every need we had. I would go back to the hotel again just to see the staff. The breakfast buffet was big, and although it catered to an Asian demographic, we still found many options for an American breakfast. The wifi in the rooms could be improved. It was an excellent experience staying there. We were not disappointed and quite the opposite. We left with a good memory of a special milestone in our lives.
Verified

4/10 Poor

JIA YAN

Disliked: Staff & service, property conditions & facilities, room comfort
这个酒店好大啊｀但是我觉得可能是太久没装修！有点诡异
Verified

6/10 Okay

Matthew

Liked: Staff & service

Not bad but could be better

Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift
Verified

2/10 Terrible

AL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a 4 star hotel maybe 20 years ago.

The only nice thing about this hotel is the pool and staff. This hotel is no longer a 4 star maybe 20 years ago. The property needs to be updated. The rooms are in terrible condition. My room had ants and bugs all over including the bed. This should not be an expedia propertly.
Verified

8/10 Good

Mohd Shukri

Percutian yg selesa

Ok..
Verified

8/10 Good

kambiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice hotel

Wonderful pool Wonderful staff Great location Nice walk to the beach Many convenient stores around Don't buy from the mini market. Too expensive. Buy from 7_11 close by The rooms are huge They have a great balcony with comfy furniture
Verified

8/10 Good

EUNJEONG

가격대비 괜찮음

아오낭 시내까지 걸어서 5분정도 나가야하지만 걸어다닐만한 거리였고 아오낭비치 역시 걸어서 가기 충분했다 위치적으로 좋았던거 같다. 방을 1층에 배정받아서 수영장이 가까워서 이용하기 좋았고 단점으로는 개미가 있었다는거. 조식도 나쁘지 않았고 좋았다.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Most disappointed I've ever been in a Hotel.

I will start with the positives: -Close to the center of Ao Nang, 10m walking or 80bht wit a Tuk Tuk -The pool area is actually very nice -The staff in general was very helpful and well mannered, despite limited English skills Now I won't even mention the number of stars this hotel holds, this hotel is huge and seems completely abandoned, it is literally falling apart. There are more staff members than clients, and yet there isn't enough staff for all the facilities they've got. Result is that the spa/gym/pool bar etc are almost always unattended, and generally I have the impression that no one is responsible for maintaining those areas. The rooms are huge, but also falling apart, my toilet sit was held together by something that looked like cement, a grey glue. Furniture semi destroyed, electric cables out of the power sockets. I had also paid for the room with a pool view, what I got was a room with the view on a construction site, if you leaned over the fence on the balcony you could see part of the pool that is true, but the view from the room wasn't worth paying extra. Unless the pool is a must, anyone would be better off staying at a well run B&B, even if the prices were the same, which they're not. I don't like writing this because the staff still manages to do a decent job, despite the conditions they're having to work in, but unless this place undergoes some drastic changes, I'd suggest you stay away from it.
Verified

10/10 Excellent

张静

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错，房间很大

非常满意，顶楼可以看见沙滩