16 Mar 2020 by Viktoriia Osadchuk
Dear Guest, Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,
16 Mar 2020 by Viktoriia Osadchuk
Dear Guest Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,
20 Oct 2019 by Vitalii A
Dear Guest, Thank you very much for such a nice and warm review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist
12 Oct 2019 by Vitalii A
Dear Guest, thank you very much for your nice review - it is very important for us, because it will help us to improve the services. We will do our best to make your next stay even more comfortable. We are happy that you spent an amazing time in Kraków - you are more than welcome at Turnau Apartments! Vitalii Antontsev, Customer service specialist
12 Oct 2019 by Vitalii A
Dear Guest, thank you very much for your review - we are very happy that you spent such an amazing time in Kraków with us. Thanks for the suggestions, because it will help us improve the services. Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist
12 Oct 2019 by Vitalii A
Dear Guest, We are very happy that you spent wonderful time with us in Krakow. We hope that you will be able to recommend our property to your friends! Yours sincerely, Vitalii Antontsev, Customer Service Specialist
Turnau City Aparthotel offers its guests tour or ticket assistance, multilingual staff, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Turnau City Aparthotel also features laundry facilities, a corner/local shop, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Kraków aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include baths or showers and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.
For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 11:00 AM.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Turnau City Aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
