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Aparthotel

Turnau City Aparthotel

3.5 star property
VIP Access

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Photo gallery for Turnau City Aparthotel

Premier Penthouse, 1 Bedroom (Air Condition)
Panoramic Studio Suite, Balcony, Tower (Air Condition)
Panoramic Studio Suite, Balcony, Tower (Air Condition)
Premier Penthouse, 1 Bedroom (Air Condition) | Private kitchen
Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition) | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Breakfast available
  • Laundry
  • Outdoor space
  • Kitchen

Explore the area

View in a map
ul. Szlak 50/220, Kraków, Lesser Poland, 31-153
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Main Market Square
    ‪14 min walk‬
  • Place, Wawel Castle
    ‪6 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Standard Studio, 1 Queen Bed, Kitchenette

Standard Studio, 1 Queen Bed, Kitchenette

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Panoramic Double Room, Balcony, Tower (Air Condition) | Terrace/patio

Panoramic Double Room, Balcony, Tower (Air Condition)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (Air Condition)

1 bedroom, individually decorated, individually furnished

Family Apartment, 1 Bedroom (Air Condition)

  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Air Condition)

Studio, 1 Queen Bed (Air Condition)

Studio, 1 Queen Bed (Air Condition)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, Balcony, Tower (Air Condition)

Panoramic Studio Suite, Balcony, Tower (Air Condition)

Panoramic Studio Suite, Balcony, Tower (Air Condition)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

  • 35 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Penthouse, 1 Bedroom (Air Condition)

1 bedroom, individually decorated, individually furnished

Premier Penthouse, 1 Bedroom (Air Condition)

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Air Condition)

Suite, 1 Bedroom, Balcony (Air Condition)

Suite, 1 Bedroom, Balcony (Air Condition)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About this property

Turnau City Aparthotel

Aparthotel connected to a shopping center in Kraków
This smoke-free aparthotel features self parking, laundry facilities, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a convenience store are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences like a coffee/tea maker and a dining table, and other amenities include a fenced private yard and room service. Limited housekeeping is available.
Turnau City Aparthotel offers 74 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Turnau City Aparthotel, you're connected to a shopping center and just a quick walk from Galeria Krakówska. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge). Built in 2009, this comfortable aparthotel has 74 apartments on 6 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a fenced yard, and a flat-screen TV
  • Free WiFi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include convenience store, laundry facilities, and a multilingual staff
  • 14 minutes by foot from Main Market Square and a 5-minute drive from Oskar Schindler Factory
  • Airport shuttle service available for a fee
Turnau City Aparthotel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Turnau City Aparthotel also features laundry facilities, a convenience store, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Kraków aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (PLN 60 per day)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Cot: PLN 30 per stay

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Paper towels
  • Refrigerator
  • Spices

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: PLN 50 for adults and PLN 50 for children
  • Dining table
  • Room service

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: PLN 60 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch flat-screen TV with digital channels
  • TV in common areas

Outdoor areas

  • Fenced yard
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping centre
  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station

Things to do

  • Shopping centre
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 4 buildings
  • 6 floors
  • 74 units
  • Built in 2009
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: PLN 100
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: PLN 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 60.0 per stay.
  • Cribs (infant beds) are available for PLN 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30.0 per stay
  • Rollaway bed fee: PLN 60.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Turnau City Aparthotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Angel City Turnau Apartment Krakow
Angel City Turnau Krakow
Angel City Turnau
Angel City by Turnau
Turnau City Aparthotel Kraków
Turnau City Aparthotel Aparthotel
Turnau City Aparthotel Aparthotel Kraków

Reviews

Turnau City Aparthotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 195 out of 413 reviews
Rating 8 - Good. 156 out of 413 reviews
Rating 6 - Okay. 44 out of 413 reviews
Rating 4 - Poor. 11 out of 413 reviews
Rating 2 - Terrible. 7 out of 413 reviews

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Niels Steensen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Oleh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylwia

Business traveller
Liked: Cleanliness, room comfort

Comfy

Hello, I think the hotel and place are incredibly good. I really liked the fact that it was so close to the train station and the old town. I am on a special dietary level, so I was so happy that I could cook for myself. The washing machine is very handy too.The only thing which I would suggest is the cleaning situation... definitely if someone stays there for more than 3 days - the bath towel should be changed .. and we didn't know what to do with a full bin bag .. I would definitely recommend the place !! BR Sylvia
Stayed 5 nights in Jul 2025

8/10 Good

Søren

Liked: Cleanliness, room comfort

Dejligt sted med god plads centralt i Krakow

Det var 2 gode værelser med alt det man skal bruge. Indtjeningen var lidt svær da det var umuligt at finde en parkeringsplads. Samt at receptionen var ét andet sted end der stod. Hotellet burde anbefale at man lejer plads i parkeringskælderen,hvilket vi også gjorde. Men ét dejligt sted med god plads,dog var sengen ikke for god.stedet ligger centralt i Krakow så kun ros herfra.
Stayed 6 nights in Jul 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We reached out to the property to see if we could leave our stuff with them before check in and they were very accommodating. The apartment was located across the street from the train main station which was very convenient. It was about a 10-15 minute walk to the main square which wasn't bad. The main station had a full mall attached to it so you had access to stores if you needed and there was a small grocery store nearby. There were also places to get food around the property although it was mostly "fast food" type. It was very safe with a security gate and on-site security in the building. The apartment itself had everything you could need. A washer and drying rack, a dishwasher, a fan, iron and ironing board, as well as the usual kitchen items. Overall, great stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Iwona

Travelled with family
Liked: Cleanliness, room comfort
Good flat,
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, big room, had everything we needed!
Stayed 5 nights in May 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was big with large balcony. It has all necessary items for cooking etc. The apartment lacks decor to make it cozy. Location is excelent with a bar downstairs and a convenience store
Stayed 6 nights in May 2025

8/10 Good

Urszula

Travelled with family
Liked: Cleanliness, amenities
Good apartments located about 14 minutes walking from main square and old town. They have a water, coffee, tea available for customers. Good communication with reception. Good contactless check in and check out.
Stayed 1 night in May 2025

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness

Beds

The madrasses was not really bad.
Stayed 3 nights in May 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is good. Staff are helpful. The property is basic but enough for our purpose. The only issue is the mattress is too soft.
Stayed 3 nights in May 2025

8/10 Good

Artur

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern aparhotel with elevator! Galeria Krakowska Shopping Center is a few steps away. Old town walkable. Love the location.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Portia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Turnau City Aparthotel. The apartment was clean, comfortable, and well-equipped—perfect for a short city break. The location was convenient, close to shops, transport, and local attractions. Check-in was a bit tricky at first since there’s no front desk when you arrive, but the staff were very responsive. They replied to emails promptly and were just a phone call away whenever we had questions or needed assistance. Once we got settled in, everything went smoothly and we really enjoyed our stay. A solid choice for anyone looking for a cozy, self-contained stay in the city!
Stayed 2 nights in Apr 2025

8/10 Good

Liripa

Travelled with family
Liked: Cleanliness, room comfort

location is great

Great location, good communication for remote access. Mattresses were thin and hard, so if you like a firmer place to sleep, then this is your location. I would not oppose returning here.
Stayed 2 nights in Apr 2025

8/10 Good

Jeanne

Very good 😊

really nice room and good location. We only needed the curtains to be fully drawn, so it was dark. An extra bedside table and a couple of bedside lamps would be good. A little more cutlery would be desirable. But all in all a good experience and nice with the underground parking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen Jean, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment (with washer).
Stayed 7 nights in Mar 2025

6/10 Okay

Ravindra

Disliked: Room comfort
Bed was very uncomfortable. There were stains on the bed sheet. The toilet seat had hair on it and was not clean
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good, Clean accommodation, however the email instruction was sent to me in Polish to get entry to the hotel. I had requested the email be sent in English - which I never received. Walking to the old town square in the day is fine, but bit much for evening walk home. Not bad stay over all.
Stayed 4 nights in Mar 2025

6/10 Okay

Greig

Travelled with group
Liked: Cleanliness
location is great easy walk from the train station, check in instructions easy to follow and understand. The only trouble was the light above the unit door was blown the the numbers on the lock box very hard to read even with iphone light on it, apartment was spacious had requested twin bed but the second bed not made up. The door handle to the outdoor patio broken and fell off unable to use and while the map said there was a reception desk in our building there was none I could find to report it. Washing machine does not have dryer function, also of not no microwave in the kitchen or toaster
Stayed 3 nights in Feb 2025

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025