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Hotel 32 Kraków Old Town

4.0 star property

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Photo gallery for Hotel 32 Kraków Old Town

Superior Double Room, 1 King Bed | Balcony view
Reception hall
Dining
Deluxe Double Room, 1 King Bed
Reception hall

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
ul. Zwierzyniecka 32, Kraków, 31-105
  • Place, Wawel Castle
    ‪8 min walk‬
  • Place, Royal Road
    ‪8 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel 32 Kraków Old Town

This smoke-free hotel features a restaurant, a sauna, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel 32 Kraków Old Town offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
During your stay at Hotel 32 Kraków Old Town, you're just a quick walk from Wawel Castle. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Within a 15-minute walk of Main Market Square and Wawel Castle
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A sauna, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel 32 Kraków Old Town.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel 32 Kraków Old Town has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 70 for adults and PLN 70 for children
  • A restaurant

Things to do

  • Sauna

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 70 for adults and PLN 70 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 100 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel 32 Kraków Old Town Krakow
32 Kraków Old Town Krakow
32 Kraków Old Town
Hotel 32 Kraków Old Town Hotel
Hotel 32 Kraków Old Town Kraków
Hotel 32 Kraków Old Town Hotel Kraków

Hotel 32 Kraków Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 512 reviews
Rating 8 - Good. 108 out of 512 reviews
Rating 6 - Okay. 17 out of 512 reviews
Rating 4 - Poor. 3 out of 512 reviews
Rating 2 - Terrible. 3 out of 512 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness
Everything about the hotel was spot on
Stayed 4 nights in Dec 2025

10/10 Excellent

Theresa

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was excellent. Spacious room, friendly staff and the restaurant was great for dinner at night. We couldn’t have breakfast, unfortunately, due to our early departures each and every morning.
Stayed 3 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. Our biggest problem was we booked a hotel with a lift as both of us have bad knees. When we arrived at the hotel, we found out our room was on the 4th floor and the lift only went to the 3rd. They wanted to move us to a lowet room that was so small you could barely walk around the bed. We paid extra to get a larger room on the 3rd floor. The breakfast that came with the room was not very appetizing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Svitlana

Stayed 5 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel and room. Very good vicinity within walking distance of most of the things Krakow has to offer. Highly recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice a quite hotel in the central part of the city, close to most public transportation and walkable distance to the old town
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Liked: Cleanliness, room comfort
Was disappointed that we were charged roughly $45 extra for a second guest. But hotel was generally nice
Stayed 3 nights in Sep 2025

8/10 Good

Verena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Hotel, great area, friendly staff but a small table and chair out front would be nice.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our train arrived in town at 6:30 a.m. and although we knew we wouldn't be able to check in, the front desk happily stored our luggage and told us that they'd text as soon as our room was ready. That set the tone for our stay, as everyone was helpful and kind. After walking through the town that didn't really wake up until around 9:30 on a chilly morning, we were very relieved to get a text around 10:30 that we could get into our room. MUCH earlier than we anticipated! The room itself was spacious, clean and comfortable with a nice terrace with views of Wawel Castle in the distance. The hotel was located conveniently within walking distance to the Old Town and even beyond that, much was easily walkable. While we didn't get breakfast with our stay, the restaurant next door worked with the hotel and it looked like their breakfast was delicious. We did stop in one evening for pizza and really enjoyed the wood-fired oven pizza. There are tons of hotels in the area, but I feel like Hotel 32 was very convenient and in a quiet part of town. I would definitely recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very nice breakfast buffet. Location is perfect. Close to a parking structure and also street parking available. Walkable to the old town center.
Stayed 2 nights in Aug 2025

10/10 Excellent

Svetlana

Stayed 1 night in Aug 2025

8/10 Good

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Staff were really helpful and friendly. Would give 5 stars but there were a few things that have knocked it down to a 4. The room we were given didn’t have working air conditioning, which the staff were aware of prior to our arrival, yet we were still given a room with broken air con. Credit to the guy when I raised it at reception he offered to bring another fan (the room already had 1) to help with the heat, which was with us within 10 minutes. The second was that the room was advertised as having a ‘fully equipped bathroom’ but there was only hand soap and a 2in1 shampoo/shower wash. So if you want or need conditioner be sure to bring your own! In all the location was brilliant, really close to the old town market square and only round the corner from the historic Wawel castle.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!!

I took a quick solo trip to Krakow to see the sites. The hotel was VERY clean, LARGE, and centrally located. The staff were friendly and very helpful.
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did feel safe . The room was clean and beds are comfortable.walking distance to all places to explore
Stayed 2 nights in Aug 2025

10/10 Excellent

Bronia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow stay

Lovely hotel, very clean and staff were great! Room was small
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff are great, and they cleaned promptly everyday, The restaurant connected to the hotel serves delicious Italian Mediterranean Polish food. This hotel is a real special treat.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Super helpful and friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent hotel. Good location close to Old Town. Friendly and helpful staff. Would consider staying again if in Krakow
Stayed 3 nights in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I've stayed here before and never disappointed. Immaculately clean, comfortable and quite luxurious for such a good value hotel. The staff are all friendly, courteous and helpful. Highly recommended!
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and clean and staff were really friendly. Our room had everything that we needed. Easy to get to everywhere that we wanted in krakow
Stayed 4 nights in May 2025